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    Hugo's Flower Shop

    2.7 (33 reviews)
    Closed • 8:00 am - 6:00 pm

    Hugo's Flower Shop Photos

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    Flower stem is broken and flower. Head is brown.
    Alexis A.

    the customer service is terrible. I bought flowers for Mother's Day on Saturday and by Monday they were already wilting, looking ugly and brown I called and they basically said there is nothing we can do for you because you could have left them in a car. They need to be in a cool area I asked about a policy in. They chuckled and said there is no policy. this arrangement was about $100 and for that money on flowers I should be getting fresh beautiful lively flowers and I got everything but that.

    The trash I received
    David I.

    DO NOT GO HERE DO NOT GO HERE!!! I never am one to write bad reviews but I would leave a zero star if I could !! Unfortunately I did not review the previous horrible reviews which are all 100% true because I go to the Pomona main location and assumed the same good work would be represented in this location and I couldn't be more wrong , I paid for a premium bouquet and received this mind you after waiting 25 minutes past my 4pm pick up time and I was there as of 355! When I asked why the bouquet looked nothing like I ordered I was told they try to make it as similar as possible , Um where is there a single similarity !!?? 100% fooling customers into a service they can't offer , this is just bad business practice and falsification of a service that wont even remotely be given yet offered !! Not only that but my "premium bouquet" I ordered was featured n there live flower window but for $24 cheaper then what I paid for the same arrangement!!! Hugo's and it's entirety lost a customer from me and my family of over 20 years , businesses like this give the Latino businesses I'm proud to be a patron of a bad name and representation !! Save your money and don't go here !!

    Nice flower and good prices! Workers very helpful and friendly. Recommend services. Thank you

    This is my confirmation email and the arrangement I ordered VS. What was delivered.
    Ali G.

    Beyond disappointed with the sympathy arrangement delivered to my best friend after losing her mother yesterday. I specifically wanted something delicate, peaceful and subtle for a sympathy arrangement. Instead what got delivered was a loud arrangement. With a circus bow and a dark vase. Not enough roses as you can see on the online photo. I called the shop twice to see if perhaps this was a mistake. One woman told me she would talk to the manager to see if something could be done. Gave me a specific call time and that never happened. I had to follow up. Only to speak to an incompetent lack of empathy piece of work who said he would go pick up the flowers from my friend's home (the same friend who lost her mother YESTERDAY) as a fix to the issue. How tacky is that??? I feel embarrassed. My friend and her family deserved something better. And I deserved better customer service after paying $70 for this POS flower arrangement. I live nowhere near Fontana and went based on what I saw online. This place needs an entire makeover with training and customer service. Thanks for nothing and a terrible experience on such a difficult day for my friend and family

    And what was received.

    What I ordered and what my sister received was two very different arrangements. When I called to question it,I was only offered for them to pick up the flowers and refund my money. Who's does that, seriously?? When I asked to talk with the manager or owner, I was informed they wouldn't be in until Saturday or Sunday. I'm sure I was talking to the manager and he was playing me. Very disappointed. Only good thing is my sister thought her flowers were still beautiful.

    Very disappointed! Not to my liking

    I ordered flowers from Hugo's flower shop here in Fontana for a Family Funeral Service, well I was very disappointed to what I saw at the funeral home. Nothing compared to what they advertised on their their business website. I know it's impossible to get an exact same thing but at least close to it. I'm sorry but for what I paid I could of gone to LA and gotten it cheaper. Never again ordering from here.

    Worst service ever Got insulted for asking to buy flowers!!!

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    11 months ago

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    6 days ago

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    5 years ago

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    3 years ago

    Flowers's are always fresh and beautiful and the customer service is amazing!! Best place in Fontana

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    3 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    8 years ago

    Prices are decent. The thing is the flowers only lasted a couple of days even taking care of them. Other then that I would of gave 4 stars.

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    9 years ago

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    Ask the Community - Hugo's Flower Shop

    Review Highlights - Hugo's Flower Shop

    “I called Hugo's Flower shop around noon, the kind lady on the phone was very nice and super helpful.”

    Mentioned in 2 reviews

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    Blue Leaf Studio Florist - www.blueleafstudioflorist.com

    Blue Leaf Studio Florist

    4.7(184 reviews)
    10.2 mi
    •$$
    Locally owned & operated
    Family-owned & operated

    When I originally placed an order here for my girlfriend's graduation, I noticed that the bouquet…read moreshown in the photos featured pink gerbera daisies, which happen to be her favorite flowers. That was actually one of the main reasons I chose this particular arrangement. I even placed the order about a month in advance to make sure everything would be ready for her graduation. However, when I arrived to pick up the bouquet, I was told that my arrangement hadn't been made yet and that they needed a few more hours to put it together. I didn't think much of it at the time and was happy to wait. Unfortunately, when I finally received the bouquet, the pink gerbera daisies were not included.

    This has become my go-to flower shop in the area…read more I used to go to another florist nearby, but they consistently overpromised and underdelivered. That hasn't been the case here. Every arrangement I've picked up from Blue Leaf Studio Florist has been beautifully put together and incredibly fresh. The roses are vibrant, the greenery is lush, and the overall presentation feels thoughtful and balanced without being overdone. What really stands out is the consistency. Whether it's a simple bouquet or something more special, the quality and attention to detail are always there. The flowers last longer than what I've gotten from most places, which tells me they're working with great product. If you're looking for a florist you can actually rely on, Blue Leaf Studio Florist delivers every time.

    Photos
    Blue Leaf Studio Florist
    Blue Leaf Studio Florist
    Blue Leaf Studio Florist

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    Mullens Flowers - A dozen white roses with no lily. Pretty pathetic and low quality of craftsmanship. But the red dozen roses sport a lily but not the whites.

    Mullens Flowers

    3.2(82 reviews)
    1.1 mi
    •$$

    Someone I know ordered me flowers through 1-800-FLOWERS and I received the bouquet from Mullens…read moreFlowers at my doorstep. I decided to contact them for floral arrangements that I wanted for my father's funeral service. The owner, Tim, was extremely helpful and got straight to business. Going through the loss of a family member was already hard enough, and Tim made it easy to discuss what I wanted for the floral arrangement and was very direct in his responses to me, which I appreciated a lot in a moment where I was already thinking about so many other things. I had requested 2 custom sprays that worked with my budget and the final result was even better than I could imagine. They were able to deliver the flowers all the way to Colton Funeral Home in Colton, where my dad's service was being held. Additionally, the weekend staff at the flower shop and the delivery driver were also extremely nice and friendly. I would definitely recommend calling on the phone or going in person to customize your arrangement because they were very easy to work with. It is probably easier to call during the week rather than the weekend as I believe the owner is there during the week. Definitely would recommend and will use their services again in the future.

    They took my money for the order, promised they would be delivered today. Then when I called to…read morefollow up on it, they started giving me all their excuses and their problems as to why it was not delivered.... the delivery location was two blocks away they could've walked in there. This is a disgusting, disgraceful flower shop.

    Photos
    Mullens Flowers - Small Assortment

    Small Assortment

    Mullens Flowers - White floral standing spray

    White floral standing spray

    Mullens Flowers - White floral standing spray

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    White floral standing spray

    Rumi & Sadies WholeSale Floral Supply and Gifts

    Rumi & Sadies WholeSale Floral Supply and Gifts

    4.1(9 reviews)
    1.9 mi

    My son and his girlfriend were in college. He wanted to give her flowers on their first date and…read moredidn't want to buy them at the supermarket. He enlisted my help. He had waited until the last minute. What florist is open Sunday morning? Very few. I found Romi's shop was close by. I didn't realize that it's a wholesale shop. I was looking for a rainbow rose, purple roses, or sunflowers. After Talking to Romi, I apologized for not realizing she did wholesale. But she said to come by anyway and suggested preserved flowers. I'd never heard of preserved flowers and loved the idea. When we got there at 11, it was just a small place next to a car repair. But it was stuffed full of flowers. It smelled nice, not overpowering. Romi suggested a flower bear. My son thought it was an awesome suggestion. Then I noticed a rainbow rose in a globe!!! Well that was perfect. He was very happy. We appreciated all the information and advice she gave us. As we were leaving 2 guys came in. They had driven 3+ hours just to visit the store. Seems that Romi has an Instagram account and is famous for posting fabulous floral creations. PS. He's still with his gf. She Loves her Flowers which she views every day.

    I had a wonderful experience shopping for my floral boxes at this wholesale location. Sadie was so…read morewelcoming, provided great tips, and not to mention the great prices. She goes above and beyond for her customers and you can tell she's passionate about what she does. I would definitely continue to buy from her no matter the distance because her quality products, good prices, honesty and kind heart is worth the drive.

    Photos
    Rumi & Sadies WholeSale Floral Supply and Gifts - Arrangement made with a little bit of encouragement and lots of patience.

    Arrangement made with a little bit of encouragement and lots of patience.

    Rumi & Sadies WholeSale Floral Supply and Gifts - Floral arrangement

    Floral arrangement

    Rumi & Sadies WholeSale Floral Supply and Gifts - Flowers done at the bottom.

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    Flowers done at the bottom.

    Tutta Bella Florist - Jewel tones for peacock themed event

    Tutta Bella Florist

    4.8(112 reviews)
    10.6 mi
    •$$

    Tutta Bella was quick to respond with a quote and once again created the most beautiful…read morecenterpieces for our company dinner. They perfectly executed our vision using white and blue florals with peacock feather accents (which I provided), and the sample they made was absolutely stunning--I immediately knew it would be the perfect floral décor to elevate our event. When I arrived at the Arcadia venue two hours before the event, all of the centerpieces were already placed on each table. They were designed at the perfect height so guests could easily see the awards ceremony without anything obstructing their view, and they smelled wonderful as well. We've had such a great experience working with Tutta Bella, and I can't wait to collaborate with them again next year!

    I heard of Tutta Bella through a friend of mine that had them at their wedding and they were…read moreabsolutely stunning floral arrangements. I booked Tutta Bella for my wedding day back in March. I only ordered floral arrangements for the bridesmaids and moms and an arch piece and they all turned out absolutely gorgeous!! The price was affordable compared to other vendors I reviewed and they were even offering a same day discount when we booked. Taylor made my experience super enjoyable and easy which is appreciated when it comes to wedding planning. I would highly recommend Tutta Bella for your floral needs.

    Photos
    Tutta Bella Florist - Tropical centerpieces

    Tropical centerpieces

    Tutta Bella Florist - Stunning tropical flowers

    Stunning tropical flowers

    Tutta Bella Florist - Flowers

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    Flowers

    Hugo's Flower Shop - florists - Updated September 2026

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