Stopped in to check out the merchandise here... since Lazars Bazaar is moving into this space. I…read moregot to meet Lazar, and chatted a bit. Lots of nice shoes, a great selection of different t-shirts and stuff too. I want to stop back in after they get all of the Bazaar merchandise moved over.

I used to be a customer here. They provided excellent service…read more I received an email saying they are having a closeout 50% off shoes. I did not keep that email there was no code so I went in and he said there was no such thing as 50% off. The worker seem to know what's going on. But He cut her off and and then said his son who owns the business had him delete an email and that he would not give me any 50% off of anything unless I could show him something. I will never return here again. He did not try to reach out to his father nor was I provided for.

I had stopped by the mall to visit Ross, but figured I'd check out this store as well, given I…read morewanted baby shoes. I was immediately greeted when I went in, and the employee asked if I wanted something specific. Yes, baby shoes. He starts by asking me about size. In this case, size doesn't matter so much (the only time I've ever said that! Lol) as the design. He asks the standard questions, directs me to the section of baby shoes, while telling me about their current sale. I showed him a pic of what I had in mind. I really want pink and white baby DC shoes. They didn't have that, but had Converse shoes in pink. Again, not what I was aiming for. Their girl shoe section isn't spectacular, unless you want girly, glittery, bubblegum pink and blues. Even though they didn't have what I wanted, both employees really tried to help me. I appreciated that, and that customer service is what would bring me back in the future to check out their selection. I'd definitely come back, and will probably end up looking for shoes for my husband as well. Review 2 of 2017.

Never been to the store, but just saw on the local news that Rack Room Shoes at Gateway Mall gave…read moreevery student at Guy Lee Elementary School a pair of shoes! That's over 300 pair! This wasn't one size fits all...no way. The management at Rack Room got with the staff at Guy Lee to get sizes and kind of shoes the kids liked. This is the first I've ever heard of any store gifting like this. Having taught elementary school in my beginning teaching career, I know how much this must have meant to those kids. Just Excellent! If possible, although nothing was mentioned along these lines, it would be appropriate for our community to give this store some business as a thank you! Check it out.

If you want high quality shoes come here. They have great customer service and a wide variety of…read moreshoes to pick from.

This review solely (heh) concerns the shoe repair shop. You access the shoe repair through the…read morestore. It's a nice place, although getting in and out of the parking lot sucks due to speed, blind corners, and giant hill coming in and out. The shoe repair prices are lower than at other shops, and the work is good. I recently dropped off three pairs. They call you when the shoes are ready. A week and a half later I was in the area, and decided to call to see if they were ready. Well. First thing to know about Burch's shoe repair - they usually don't answer the phone. You need to leave a message and the "counter girl" will later return your call. So I decided to come in to check. That was a mistake. You ring the doorbell and, well, I guess I must have interrupted some shoe repair, because this guy was not happy to see me, brusquely telling me I will be called when the shoes are ready. Fine. I later picked up the shoes. One pair looked a little different, but I figured it was just that I had not seen the shoes in a while. At home, I realized my heel cups were missing. The insoles for my boots were returned. So I called them (left a message of course) and asked if they had them. She later called me to say they didn't see them. *I* certainly don't have them, and I have reason to believe I left them in like I did the other pair. So I asked her if they would compensate me to replace the heel cups. I agreed with her that a big fat $10 would be enough - although driving back and forth to this dumb shop is costing me some too. She called back after speaking with the boss, who said that it is "against policy" to compensate me for what they lost, and it's "my responsibility" that I didn't remove the heel cups before dropping the shoes off, which was news to me. Anyway, they do get a star simply because the repairs are good. And this review unfortunately has nothing to do with the shoe store; if they want to conglomerate the reviews this is what you get.

I ordered a pair of boots from them and I called them to say don't put oil on them and they did oil…read moreand I told them to order me new ones and they said no

Poor service , if they don't have boots in stock and have to order them they should tell you. Will…read morenot ever order from them again.

DSW is such a relief after going to these other retailers that 'also' sell shoes…read more This is also not a lounge, one or two brand type of place with leather recliners and big screen TVs with a large entry display showing three shoes. This store is large, open and is loaded like a supermarket with footwear and footwear only! Which means that it is organized and has plenty of every style and size. You won't find floors littered with boxes and mixed shoes lying around. You WILL find actual STAFF available and willing to help. There is some obscure brand I never heard of that the Mrs wanted for jazzercise, and the staff helping us walked us right to that selection. The store is brightly lit, shelves are easy enough to look over to see the signs depicting brands, prices are also much better here. Next time I'm looking for Skechers for under $75 I know where to go. Don't get it wrong though, they also have some really top of the line brands as well. I like this place because when you focus on one thing and one thing only, it gets done well. 5 stars for organization, pricing and variety.

I ordered a pair of black TOMS online in a 9.5 because that's the size I wear.They came and they…read morewere too big. I knew we were coming to Eugene to meet my Mom so I decided to come return them at this store. I didn't want to do an exchange because I didn't know if they had a 9. When I got there the lady who helped me was awesome. She refunded my money and we walked to where the TOMS were and she asked did I think I could be in an 8.5 because that's what they had. I tried them on, walked around and they fit! I was shocked. All shoes fit differently, but I didn't think it would be that drastic. Yay! I paid $35.00 online and so she priced matched it for me in store because it was $55.00. I was so grateful for her help and price adjustment. I highly recommend DSW in Eugene.

I LOVE the Clothes Horse! I stop by to see gander at their fabulous selection quite often, even if…read moreI don't find anything it's good to see the owner and her lovely pup Clover. Why do I love this place? The quality, the ambiance, and the prices! The prices are very reasonable! I've never been disappointed with a purchase. The owner and her assistant are always helpful and welcoming as well. You can't go wrong here! I also love the little quotes they write on each tag! Lovely personal touch. Thank you for being such an amazing shop!

Easily my favorite second hand shop in Eugene!! I've gotten so many high quality pieces here and at…read moreexcellent prices. The shop is well organized, comfortable, and there's always new inventory to look at. Ive also sold a ton of items for store credit here. Yes, it's less than if you tried to sell items yourself - it's still infinitely more than donating it for free at a thrift store!

Love love love Miss Meer's. A friend of mine introduced me to this wonderful shoe store years ago…read morewhen they were located down by the 5th street market. Their annual shoe sale is seriously better than the semi-annual Victoria's Secret sale, I swear. Located in Oakway Center, it's hard to not peek in whenever i'm shopping just to see their selection of shoes. These are quality high end shoes, everything from Frye's, Hunter's, to Jeffrey Campbell. While expensive, every pair of shoes that I have purchased here has lasted for literally, years. I love that there is such variety here. You can come in one week and then come in two weeks later and the shoes have changed! They now have clothes at Miss Meer's. Really nice dresses, jeans, and tops. I haven't bought any clothes yet but can't wait til I do! I recently stopped by and purchased a pair of Hunter's rain boots that were not only in my size but I scored 50% off the retail price! Hallelujah I hope it rains all year. Just kidding, no I don't.

Miss Meers is my favorite store ever!! I always feel so welcomed when I shop here, everyone is…read morealways helpful, kind and helps me pick out clothes that are perfect for me! The employees know their store and customers so well, they do a great job of being personable and remembering customer. Meers always has a great selection of shoes and clothing. I always have a hard time not buying something, ha! I also really enjoy their Instagram, they post everyday and it's a great way to know what they have or get me excited to go in.

Clearance sale happening. First time visiting. Back to school items are abundant especially bento…read moreboxes, lunch boxes, backpacks. But the shoe selection was outstanding as was the purse selection for unique and reasonably priced. Kierstyn was helpful with item that was missing a tag. Looking forward to returning.

Hey, color me surprised that I haven't ever reviewed this Nordstrom Rack. I was so excited when…read moreEugene FINALLY got a NR. This is just about the only place I buy shoes and always make a stop here when I'm in town to see if they have anything I can't live without. Most recently I visited to buy a new pilot's bag. The crew was friendly and efficient. It was easy to find what I needed and the store was clean and organized. It doesn't always seem to have as much merchandise as other Nordstrom Rack stores I've been to, but it's worth a stop.