The service was amazing! The staff is always friendly, efficient, and professional! I was sad to…read moresee Steve has retired, but his son is still there offering the service I am use to!

Impressed by their professional, friendly, and fast service. Also, happy there was no "up selling"…read morepressure, even though they are able to provide more extensive services and repairs. I was just there for an oil change.

Really great customer service and nice waiting area. When our Mercedes needed a major engine…read morerepair, they had great pricing and great communication with photos, updates, etc. Now we only bring our Mercedes here for service.

They were very thorough and did a fair job. Cheaper than the dealer for repairs and was done on…read moretime. Even had some small issues they took care of for free I would recommend then and will return for service in the future.

Awesome service, quick oil change and great value. Also employees were great! Definitely going back…read morein the future

Kristen is very rude-she needs to train her employees to do their job and not belittle customers…read morewhen they have to correct a unexperienced worker on the proper way to service a vehicle. She told me I need to ask for her when I come to get vehicle service-I am not doing that either while she is busy sitting in the office with no clue what is going on in the shop. BACK TO JIFFY LUBE I GO! PS-Car has oil leaking under it now-coming off of filter-2nd oil change you have done both

Shea and Kevin did a good job. I'm always on edge going into unfamiliar shops as they do…read morefrequently want to add services (and $$$) so I wasn't surprised when the cost escalated. Couldn't get the economy change as "...they didn't have the proper mixture...". Really? Isn't that your job to have all the correct mixes? OK so that popped me up to the Ultimate which includes filter inspections. So of course my air and cabin filters were dirty ... +$70 for new filters. Long story shout my $60 oil change cost almost 3X that. Guess I'll call next time to make sure they have the proper oil.

Took over an hour for an oil change. people there did not know what they were doing not qualified…read moreto work on a car much less a go kart DJ who had an attitude with everybody in there do not use do not use. DJ and his helper were both rude and argumentative. Constantly talking under their breath and tried to stare me down. 2 losers

Terrible customer service. I was informed at the begining that I would not be charged for state…read moreinspection. However, Francisco knew that my tint would not pass the inspection and charged me $25.00 for a declined state inspection. They should have advised me that the tint would not pass before taking my vehicle into the shop. I purchased my vehicle five years ago with the tint as is and never had an issue until now. Please stand by your TRUST, HONESTY, and RESPECT policy.

Went in for a brake check because I had some chirping noise when braking. Technician found brake…read morehardware making contact with the rotor, so they adjusted the hardware. Two days later the noise is back again.

Excellent customer service since a walk in the door. They did great work on my ac repair and also…read morefound other issues did amazing work,they even provide car service while they on my car.im sorry I don't remember the names of the gentleman the help.i highly recommended them.

I am beyond frustrated. I called in for a simple skid plate replacement and was quoted $700 by a…read morerepresentative named AJ. $700. For a skid plate!!! The part itself maxes out around $200 even at a dealership -- so I don't know what the other $500 is for. It's disheartening when you come in being completely transparent and honest about your situation, and this is what you get in return. It feels like the more straightforward you are, the more certain shops try to take advantage of you. I'm not one to leave negative reviews, but I can't in good conscience let this go without a warning to others. Do your research before you come here. Know what your parts cost. Don't let anyone see you coming.

Woodlands location. Convinced my 89 year old client that his 2011 car that is worth $5000, to…read morespend $16,000 on repairs. How could you do this?? What a scam and taking advantage of the elderly. Shame on you!!

I originally left a negative review for this company after an experience in 2024 where I was…read morepromised a 1-hour oil change and did not receive my car back for roughly 7 hours. In May 2026, I returned because my car was smoking under the hood and other nearby shops had already closed. Despite my previous experience, I gave them another chance. My initial concern was whether my issue could be related to a coolant recall. I specifically told Senior Manager Joe T that I wanted to contact the dealership first before authorizing a $399 diagnostic fee. Instead of respecting that, I felt pressured multiple times to approve the diagnostic immediately. The next day, after contacting the dealership, I authorized the diagnostic as planned. I was later quoted around $2400 in repairs and eventually approved the work after discussion. I was told the car would likely be ready by end of day or the following day, but the timeline was again delayed. What happened afterward was the most concerning part of this entire experience. When I picked up my vehicle, Joe T asked if I would leave a review. I agreed. He then said the review "needed to be done a certain way" and asked for my phone. I assumed he was simply directing me to the review page. Instead, while holding my phone, he edited my existing negative Google review and replaced it with positive comments praising himself and the company -- comments I never wrote. He then closed the Google app afterward as if I would not notice. I later checked my history and confirmed what had happened. I have never experienced a manager altering a customer's review from the customer's own phone. Regardless of the repair itself, that behavior was extremely unprofessional and damaged my trust completely. Customers should be aware of how feedback is being handled here.

Great service including car service from and to the shop. So why three ***?…read more CB sends a detailed list of service items, pages long. You need to carefully comb through it to find the item for which you actually want fixed. Added items include routine maintenance that you may have already had done, and the diagnostic ($150)! They dropped the diagnostic charge and I added repairs I knew the Jeep needed plus the issue that caused the engine light to come on. Walked away happy, but suspicious. Bought my own diagnostic reader on Amazon

I had the most pleasant experience here. Everyone was so nice and accommodating. I really enjoyed…read morethe fact that they were straight to the point and make sure to show you exactly what they are doing. The undercarriage splash guard thing on my car, completely shredded on my way back from Dallas and I had no idea until I got home. I knew I needed to get it replaced immediately. They did not have the part I needed available but were able to order it and saved me a 45 minute drive to the dealership. The cost was not bad and way less than I expected. I would definitely use them again. I hope I don't have to but glad I know who to use if I am in need.