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    Take 5 Oil Change

    3.4 (5 reviews)
    Open 7:00 am - 8:00 pm
    Updated 1 week ago

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    3 months ago

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    Victoria S.

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    5 months ago

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    Victoria S.

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    7 months ago

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    Adams Automotive

    Adams Automotive

    2.8
    (69 reviews)

    Woodlands location. Convinced my 89 year old client that his 2011 car that is worth $5000, to…read morespend $16,000 on repairs. How could you do this?? What a scam and taking advantage of the elderly. Shame on you!!

    I originally left a negative review for this company after an experience in 2024 where I was…read morepromised a 1-hour oil change and did not receive my car back for roughly 7 hours. In May 2026, I returned because my car was smoking under the hood and other nearby shops had already closed. Despite my previous experience, I gave them another chance. My initial concern was whether my issue could be related to a coolant recall. I specifically told Senior Manager Joe T that I wanted to contact the dealership first before authorizing a $399 diagnostic fee. Instead of respecting that, I felt pressured multiple times to approve the diagnostic immediately. The next day, after contacting the dealership, I authorized the diagnostic as planned. I was later quoted around $2400 in repairs and eventually approved the work after discussion. I was told the car would likely be ready by end of day or the following day, but the timeline was again delayed. What happened afterward was the most concerning part of this entire experience. When I picked up my vehicle, Joe T asked if I would leave a review. I agreed. He then said the review "needed to be done a certain way" and asked for my phone. I assumed he was simply directing me to the review page. Instead, while holding my phone, he edited my existing negative Google review and replaced it with positive comments praising himself and the company -- comments I never wrote. He then closed the Google app afterward as if I would not notice. I later checked my history and confirmed what had happened. I have never experienced a manager altering a customer's review from the customer's own phone. Regardless of the repair itself, that behavior was extremely unprofessional and damaged my trust completely. Customers should be aware of how feedback is being handled here.

    Take 5 Oil Change - oilchange - Updated July 2026

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