Everyone was very nice. My son had two wisdom teeth that grew in sideways surgery went smoothly and…read moreDr. Sorensen made sure we had everything we needed and also the office call later that day to check up and make sure he was doing well.

I only came to this place because my general dentist referred me with my in-network insurance…read more The waiting room is small. Front desk was loud and busy. My husband took the day off from work to drive me home from my surgery. I was to have 3 molar extractions with sedation. After being in the exam for 45 minutes, Sorensen enters the room, lays me back, looks in my mouth and says "yup I agree with your dentist, these need to come out, so my staff will assist with the appointment." And he leaves the room. We were stunned, what just happened. The the DA says "Oh this was your consult, when do you want to come in?" We were pissed, husband missed a day at work, I had my whole next couple of days ready for my recovery. ********May 11th, 2026************* We arrive at appt, I go brush my teeth, they call me back. Made me swish peroxide and then medicated mouth wash. Sorensen comes in, asks if I'm ready. Barely scrapes my mouth with topical, more got on my tongue than actual gums. Then he picks up the needle and just shoves it in my mouth. I screamed, so he goes deeper. My leg was tapping so bad from the pain. Then he does it again, the more I screamed and jerked, the harder he did it. I was crying so bad, tears would not stop coming out, I was shaking from my lower jaw all the way to my toes. My poor husband was shocked to see how aggressive he was and not bat an eye. The DA was explaining it was normal to have the shakes, and tears due to anxiety, adrenaline and medication I sat there in the chair for 25 minutes crying, moaning and uncontrollably shaking. DA gives me a blanket and said I did good. Then Sorensen comes in and says "Ok, you need to wait in the lobby for your wife, aobut 15 minutes." Husband was shocked and they showed him the way out. Sorensen very aggressively starts to pull my lower left tooth out. I scream so loud, then he says "Open wider" (I have a small bite) and I say I cant, then he pushes down on my lower jaw, I hear and felt a pop and cracking, I jerk and scream, they held me down, then he does the 2nd tooth, easier its a top. But when it came to the bottome one, he had a door stop, for lack of a better word, in my mouth as he is pulling my jaw way down. I screamed and grabbed the arms to get up, I said "Ok, that's it, Im done". They push me back down and pull the third one. Then Sorensen says, "Ok all done, have a nice day" with a evil smirk and leaves the room. I leave crying and whimpering and swollen, with lockjaw and blood gushing everywhere. ********One Week Later**** Still cant open my jaw, its locked tight, cant eat solid foods, been in pain everyday all day.....never never go to MARK SORENSEN......not a good dentist.

Aspen dental in Prescott Valley, Arizona Is the best…read moreexperience I have ever had at a dental office. Dr. Park was fantastic and kept me informed through all the procedures. The staff there is the friendliest I have ever encountered in a dental office starting with the receptionist. Megan the dental assistant and Jess hygienist did outstanding care for me. I know I'm forgetting a lot of other people there but they were all nice great place

First off I had an exam ,,told i needed about $2,500 worth of work done.(I went in to have a crown…read morechecked) Set me up with all kinds of charges,even a mouth guard which I don't need, there must have been anout 20 people standing around ,I asked if this was a school ?They said no they were students transferring to another place. So I eventually got into the chair,had a new crown put on,& after leaving there I was still num, got in my car ,felt my mouth & I still Had Gauze in my mouth, (& I wasn't for bleeding),then about 3 months after the process of a poor dental job "My crown fell out!!"I then choose NEVER to go back to that Mickey Mouse place agian,!I DON'T recommend them to anyone!

Dr. Abt and his staff took excellent care of my son! He had all four wisdom teeth out and had…read morelittle to no pain after surgery. All of our questions were answered and the team followed up with us via phone call after surgery. While doing the 3D images for surgery Dr. Abt found that my son had an Odontoma. Dr. Abt did a wait and see approach and a year later we came back and the Odontoma has not grown and just appears to be sitting between the roots of two healthy adult teeth. His advice was to leave it alone because the risks outweigh the benefit. I highly recommend Dr. Abt, he is conservative in his approach and has a wonderful bedside manner and staff!

I waited about a month and a half before I submitted this review to see if I would change my…read moreopinion of what happened. I was referred to Dr. Abt by my normal dental office for a tooth extraction. I had to make an appointment for an evaluation by Dr. Abt before I had another appointment for the extraction. I'm glad I wasn't in pain to have to wait for the second appointment. The office appeared nice, with plush couches in the waiting room area. The staff (appeared to be all female from what I saw, besides Dr. Abt) was nice and efficient. When I questioned about having to come back for a second appointment, I was told Dr. Abt performs his procedures only in the mornings. So I returned two days later for the extraction. I will say that the procedure did go fast, as I arrived about fifteen minutes early to my appointment and walked back out about five minutes after the appointment time. The actual extraction of the tooth was done okay. The reason I will never return to Dr. Abt was the anesthesia part. He basically just jabbed the needle into me and it was quite painful. I know that the needle has to go in and that it will be painful, but I also know that other dentist will do things to minimize the "discomfort". I have had dentist apply a topical anesthetic to the gum before putting in the needle. I have had dentist put the needle in just a little and inject a little anesthetic before moving the needle further. And I have had a dentist jiggle, or something like that, to my jaw as they insert the needle. And, I have had some do multiple things like that to make the experience more tolerable. Not like Dr. Abt, who just seemed to put the needle in as far as he could to get it done with.

Dr. Downing and her assistants are the most friendly and caring group of dental professionals I…read morehave ever experienced. They care about how you are doing and feeling the entire time they spend with you. I have never encountered anyone there that was less than outgoing, friendly and caring. And Katy at the front desk is always helpful, happy, smiling and professional. Dr. Downing is a perfectionist, and I am very appreciative of that fact. She goes out of her way to make sure whatever work she is doing on your teeth is the best it can be. After getting three crowns done at the lab, Dr. Downing was not pleased with their fit, so she sent them back and did the crowns with the Cerec machine in the office so I would not have to wait for the lab or have crowns that were not perfect. They also have a surgeon that services their office several times a month. So you don't have to go to another office to have everything done. I highly recommend Prescott Valley Dental Group for all your dental needs.

I paid upfront for top and bottom crowns and after the top was done I was told I didn't pay for the…read morebottoms! Months later I got my money back but in payments?

Let me start by saying I was NOT a patient here, but was the one paying the bill for my husband's…read morework. Front Desk: pleasant yet incredibly unhelpful. If I've got to SIT here and WAIT while my family member is being treated, AT LEAST PROVIDE A WI-FI PASSWORD so I can tend to/handle my business while I'm waiting. (Perhaps they need to be reminded that not everyone coming into their practice is retired?) Sorry, but this is just basic customer service when you're demanding that the patients ride 'wait in office while they are being treated.' I'm actually going to be needing oral surgery here in the next few months and guess where I WONT BE GOING ? THIS PLACE!!

My husband had 10 teeth extracted by Jordan Campbell, DDS. My husband was sent there by VA Dental…read morein preparation for dentures. My husband came out to the waiting room when he was all done. He looked like was just put through hell. Blood all the way down his shirt, and that look of "Get me out of here" NOW. Jordan Campbell had indeed extracted the 10 teeth!! But it was brutal. My husband told me that he chocked on a tooth that got down his throat. He was able to cough it out...the tooth and the blood hit the floor ahead of him! The staff did absolutley nothing to help him. Not even asking if he was alright! Thank goodness we never have to go back there again!!! If your into pain, this is the doctor to go to. But if you want a caring dental practice, go anywhere but here.

Great place. Lovely staff. Very competent dentist Hygienist has a fun personality. We travel 25…read moreminutes to get there. It is well worth it

Excellent care, would not go anywhere else. Family business which I support and recommend.read more

Dr. Rethman really assuaged any jitters I had about my procedure by explaining everything…read morethoroughly, so I knew exactly what to expect. He was also very honest in our initial consultation and advised against some unnecessary work that my dentist had recommended - saving me a lot of time, discomfort and money. Dr. Rethman even called me personally on the evening of my procedure to see how I was doing and let me know what to expect over the next couple of days - Nice touch! His office has a comfortable feel and his entire staff is friendly and down-to-earth. Oral surgery is never fun, but these guys make it as comfortable as possible. Quick tip - Depending on your situation, you may be able to send the X-rays that your dentist has on file before submitting to the full required pano.

Second time I've seen Dr. Rethman. Same great experience as my first visit. Not everyone is excited…read moreto go to the Dentist, I know I'm not but if you need a good oral surgeon, he is the one I would go see. My wife had the same great experience.

I've been coming here for many years. The dentist here is absolutely the best dentist I've ever…read morehad. He's gentle when he does his work. You can ask him questions and he answers them. He's honest and doesn't do work you don't need. I was there getting my teeth cleaned and the girl did a great job. She did notice something wrong with one of my tooth and showed the dentist. He took an X-ray and explained to me what I should do and offered to do it that day. So I waited and he fixed that tooth. This way I didn't damage it more. The employees here are friendly and very helpful. I highly recommend this dental office.

Am new patient, office staff is efficient, cordial, helpful. Dr. Barrett is great. Highly…read morerecommended

THIS IS A ZERO STAR REVIEW!…read more I've seen and heard some very unusual things in the 18 countries that I've stepped foot in. My previous dentist was absolutely shocked when I told him that the building next door being the business that I'm writing this zero star review for, who he'd sent my files to, firstly two different staff members said they had no recollection whatsoever of my files being sent to them. The final nail in the coffin was when Kelly who left a message on my voicemail and later Pam a couple of weeks ago turned around and said yes it will be """"""$50""""" to have your records printed up. So suddenly they've now found my records and might I add I paid for my own x-rays to begin with. $50 for what a few pieces of paper to be printed up? Greed will be the downfall of humankind! I wouldn't recommend this dentist to anybody.

I just had an appointment with Dr. Zach Larson for a dental crown. He was very attentive and…read morefinished the procedure without pain. I highly recommend him.