We loved Hybrid Pedals!! Mario and John the owners were fantastic!! So nice! We came in from…read moreMichigan for the weekend. We rented two bikes. They were great! We saw so much and had so much fun! The bikes allowed us to get around quickly and still exercise, We will definitely be back to rent from them again! We would recommend them to anyone!

Bought my bike here almost 7 years ago and had it serviced here. They are very knowledgeable and…read morehonest. Great service.

This bike rental shop has the option to rent floats to go tubing. It's a little over a mile walk up…read morethe trail. Parking is very limited during the weekend. I prefer early mornings during the weekday. You can also bring your own tube to avoid feed.

What a neat way to spend part of the day. No idea what to expect and pleasantly surprised. We took…read morethe 30 minute walk for the longer raft trip. Totally worth it. Didn't love the exit but would still do it again. Fast service. Worth every penny.

Baltimore is largely a flat city (especially relative to San Francisco), and so I very much wanted…read moreto ride a bike around and see the safer parts of the city. It was not easy to find a bike shop, but I am glad I found Baltimore Bicycle Works. The bikes were top notch, easy to operate, and well-maintained. I brought my own helmet and lock to save some money, but they rent them as well. We rented for a "loose" 24 hours. That was much appreciated so we didn't have to worry about the exact timing of return. The staff was friendly and helpful. If you plan to eat a lot while in Baltimore, like I did, you can offset those calories with biking, and have a great time doing it. The only drawbacks were locating the shop, finding bike lane streets, and the need to carefully consider where you are riding and where to safely lock up your bike. That may sound like a lot- but IMHO, there is crime everywhere. We can limit our experiences because we live in fear, or we can venture forth with reasonable caution. We locked up the bikes for hours while visiting both the aquarium and the museum of art without issue. So seize the day.

My front wheel was wobbling so I biked to Baltimore Bicycle Works to see if they could help. I was…read moreimmediately greeted walking in the door. Bernardo helped identify the problem, even when it wasn't straightforward, fully explained what had happened and proposed a reasonable fix. He even let my two year old hold a tool and pretend to help when his patience ran thin. I left the shop with my bike in better shape than ever. Will be back.

Deceptive business practice and charges customers for a business decision they made on their end…read more On 5/21/26, I placed an order on the merchant's website for a Zooz Ultra Urban Gen 4 electric bike for a total purchase price of $2,595.00. Following the order submission, the business reached out requesting that I provide additional verification documents to confirm my identity and credit card ownership to mitigate fraud risk. I fully intended to complete this transaction and promptly complied, providing the exact documentation requested. No further information or follow-up was requested by the merchant. Instead of processing the order, the business proactively and unilaterally cancelled the transaction. While the merchant has the right to refuse service, they deceptively withheld $130.00 from my refund, returning only $2,465.00. The merchant is penalizing me by applying a 5% "cancellation fee" to an item that was never fulfilled, never shipped, and where the cancellation was entirely the merchant's choice. I should not bear the operational cost of their decision to cancel a transaction that I actively tried to fulfill and verify. The withholding of these funds under the guise of a return or cancellation policy for an unfulfilled order is deceptive and an unfair business practice. I would not recommend doing business with them.

Awesome selection of electric bikes, emotos, and amazing friendly and welcoming staff!read more

Amazing customer experience and communication. With the shipping issues there has been delays but…read morewith full transparency and flexibility we are getting It done!

Very detailed service . Harper asked incisive questions about my requirements for a new bike …read more Going back with my old Trek to compare to new one

I needed a bike to help me get around the DC and Alexandria area while I was visiting from out of…read moretown. I thought I knew exactly what I needed, but I was wrong. The staff helped me realize that a hybrid bike was the better choice for what I was looking for. It was perfect--and even less expensive than what I originally planned to rent! I'll definitely be back the next time I'm in town.

Rented bikes for 2 days. Everything was perfect. Loved having the flexibility of riding all day and…read morenot worrying about returning a city bike rental was awesome. We had 2 locks and were able to lock the bikes at the various places we visited. Loved having the shop close at 7, so we had a full day of riding. We rode 25+ miles each day. I would highly recommend big wheel bikes.

Asked two guys for help this morning at the Woodstock trailhead. Turns out they were the…read moreowner/manager and head wrench Brandon at Trek Ellicott City. Lucky us. One of our bikes' SRAM shifter/derailleur was acting up. They spent 10-15 minutes working on it to help us out -- updated the firmware and diagnosed the problem. At minute five I said to Brandon -- "just go ride, we'll figure it out". "Nah," he said, "I'm on it now. This is getting done." They were both awesome. So appreciative of the time they spent with us! Love these guys!

I went there to pick up tires for my sons bike. I was able to order online and pick up the item the…read moresame day. The people at the store were courteous, knowledgeable, and professional.