I was at the office in Halls Family Physicians on Friday, and the whole front desk staff had bags…read moreof raw squash and okra around. One of them walked out into the waiting room with okra in her hand. I was with my boyfriend and his mother who are both SEVERELY allergic to okra. When we spoke with the staff and asked them to please wash their hands and put it away, they were very snippy and kept shooting us dirty looks. In addition to this, they still kept the bags of raw and dirt covered vegetables within view and were openly handling it all. This is grossly unprofessional, and very dangerous. A doctor's office should be a sterile area free of food and dirt. Not the setting for some kind of farm stand. I am furious and was worried for my family's safety through this completely unacceptable situation. What will be done about this?

I've had doctor's appointments at both the main UT Medical Center and at UT Primary Care in Halls…read more The Halls location is soooo much easier to get in and out of. Think no parking garage, way easier to navigate than the huge medical center, and same great care. Highly recommend. Love my Dr. Lindsay, too, so much that my husband is switching to her so she can be both of our PCP.

We have been going here about 10 years and have always had excellent service and care, doctors and…read morenurses are super at diagnosising and treating the normal things that come along. Great place all around

always a great experience. Front desk staff, nurses and Drs are fantastic, polite, friendly and…read morethorough.

They are not friendly, don't smile and make you feel like your bugging them…read more The office is clean and plenty of spaces to seat.

Dr. Bilbrey and staff do a great job in getting patients back to the rooms on time. Usually don't…read morehave to wait more than 15 before being seen. Dr. Bilbrey always takes time to listen to all my concerns and questions. I would highly recommend him for primary care or family care.

Excellent urgent care. The team was compassionate and attentive, and I never felt rushed. They made…read morean unpleasant situation much easier to deal with, and wait time was limited.

Great place to go when you cant make it to your doctor or the emergency room. They were thorough…read moreand cared about our wellbeing.

No one likes going to the doctor. And I am absolutely one of those people that put it off until…read moreI'm pretty certain that I'm going to die if I don't see my doctor. That is, however, no reflection whatsoever of my doctor or the staff at Summit Medical Group. In fact, I never had a regular doctor until I found Dr. Jeffrey Stevens at Summit. I floated around and made my way to emergency clinics and got my antibiotic fix or whatever wherever I could. What made me a one-doctor kind of woman? For me, it all boils down to the fact that I feel like Dr. Stevens actually cares. I don't go to the doctor often, but he always remembers me when I do and asks about things that he remembers from our last visit. He is personable and easy to talk to, which is important. He is professional and knowledgeable. He prescribes a healthy lifestyle before he prescribes pills, which I really appreciate. When I first started seeing him, he discovered that I was being overdosed on thyroid medication. That was almost 5 years ago and he still keeps his eye on it, though it's been stabilized for some time. His entire staff is friendly and never makes me feel like a nuisance. I rarely wait more than 5 minutes in the waiting room to be taken back or in the exam room for the doctor. The perform lab work on site. They perform them right there in the room and results are returned quickly. I have referred several people to Summit Medical Group and everyone has had similar experiences and have been pleased. No one likes to go to the doctor, but it's nice to know that when you do, you have someone you can trust.

I made an appointment at the Summit Hill Walk in Clinic this morning. I call the one in Bearden…read moreHill Knoxville directly. I was given an appointment at 2 pm. I arrived on time and the doors were locked. I called and they said I went to the wrong door so I turned around on Kingston Pike to go back. The doors were locked and a sign said they were at lunch from 2 to 3. I was sick and mad and pounded on the door since I had called back to verify and they told me I went to the wrong door. There was no reminder or confirmation on my phone as there was supposed to be. I like my primary care provider at Summit but this was a little hard to stomach as I called to be seen that day,