Worked perfect for me. Everyone was great and the process was easy. Bob also was vey nice and made…read morecontact with me the day before our return. Would recommend to my mother!

Unreliable!!! Left my wife stranded at the CLT airport at 5 AM. When no one showed up, she…read morecalled Bob, and woke him up. He said he forgot to set his alarm. When he called her back in a few minutes, he told her she would have to wait as he had another pick up at 5:40 AM and then he'd get her. Reservations were made a month prior and in fact this pickup was confirmed with Jessica the day prior to the scheduled pickup. Car services need to be 100% reliable. This one is not. We will never use them again as we cannot trust them.

Book a ride No show and when 8 called the only answer was .... Sorry No Help and no serviceread more

my husband and i recently used Lake Norman Shuttle and we were so glad we did! On time to the…read moreminute and excellent courtesy driven service! Can't say enough about using Lake Norman Shuttle. Give them a try, you will be glad you did! Alana & Jack. Cornelius, NC

I called on Friday to make an appointment for a pick-up on Saturday at 11 am. No show and no call…read more I tried calling the listed number, but got an answering machine instead. Definitely not recommended. Stick with Uber. Although listed as Charlotte, my address is Denver.

I don't know what that Jo is talking about. I texted Cynthia updates about my takeoff and landing…read moreand she got me from Charlotte International with a quickness, knew the small Mooresville road I was staying at, and regaled me with stories of her wild passengers in her 16 years as a driver. She's not just airport runs, either. You can prebook or text her for cheaper-than-taxi rides anywhere, anytime, for any reason, whether you're a demanding business traveler or a a drunk, naked redneck. Cynthia's my driver in metro Charlotte now.

No Show!!! Booked them to take is the the airport with a 4am pickup. I confirmed time multiple…read moretimes by text. He calls me right before 4am and says he messed up and he accidentally put in his calendar at 4pm. Totally screwed our morning up and gave us unnecessary stress. Wouldn't use this guy ever again.

Very responsive and polite driver. Was on time and was easy to find outside CLT airport. Excellent…read moredriver. Felt very safe!

I forgot to review this service last year, much to my chagrin…read more However, I am in need of their services again, and am going to definitely be giving them a call again! Last time was an absolute 5 out of 5. My family lives in a rural area North of the airport, and they met me (very early!) and made sure I got to my flight on time. The ride was smooth, comfortable, and even though it was early, I could tell the driver was awake, alert, appropriately conversational, and helpful. I cannot recommend them enough!

David picked me up from the airport. He had to wait for 2 hours as my baggage was delayed, and he…read morekept in touch. He didn't seem annoyed at all about the wait - very patient and helped with the luggage. Nice clean, large vehicle. Very professional, good driver, likes what he does. Reasonably priced. Highly recommend!