When Chase first introduced no-envelope ATMs, I thought "so what?" Today, I used one…read more I think I'm in love. The ATM sucked up the check, aligned it perfectly, read the amount on the check, asked for confirmation of the amount and even offered a printout of the check image. Amazing. My entire transaction, performed while straddling a running moped, took less than 2 minutes. Also, the staff inside the bank always is fast, friendly and helpful. They don't mind if you forgot to fill out a slip or want your withdrawal in odd denominations.

I am happy to report that the shockingly rude manager has been let go from the company, and a…read morewonderful manager named Paul refunded every cent that was taken from my parents. He had genuine compassion for their situation, and was genuinely disturbed that they were treated so horribly. Even good businesses accidentally hire bad apples from time to time. I am very glad that the Huntington Bank corrected the situation and gave his job to a good guy!

Wonderful experience, these people are awesome to work with! Great mortgage rates, best service…read moreever...

I have never experienced such poor customer service multiple times both in opening accounts, as…read morewell as questions regarding replacing card to auto loan. The service was so horrendous we chose never to go with them for any loan. Elida road office needs some training in customer relations. Very rude.

Fantastic customer service! Knowledge friendly staff! Great…read morelocation. Ample parking. Drive through. Lobby Service. ATM.

We use all the Lima Superior location's, but this location specifically has set up my home mortgage…read moretwice, with wonderful service each time! Additionally, several auto purchases at local dealership's were financed w/Superior Credit Union as well. Always treated well, with no complaints, no matter what I went in for. Always received a friendly smile back! Thanks Superior C. Union, and all who work here!!

My broker developed a Life Insurance for my parents years ago with this bank…read more Since my parents passing it has been like dealing with a kids lemonade stand business trying to get anything resolved. Although some of the issues might not be all their fault, it is still difficult getting ahold of the contact person and ant concrete results. I have had better resultss procurring a box store rebate then getting a legitimate life insurance claim resolved.

Stay away from this bank!! It starts out great, but they will SCREW you eventually. I was with…read morethem for nearly 11 years, and that's my fault, but the fees for small business banking are ridiculous. Promises, promises.... then no follow through. I moved my business elsewhere with absolutely no fees. STAY AWAY. You have been warned.