wonderful and helpful staff all around really enjoyed the work environment here. The front office…read morewas always cordial and very helpful. The maintenance guys were very friendly.

I lived here for two years from 2015-2016 in a ground floor unit. I honestly can't say enough good…read morethings about these apartments. The location is great since it's just off of South Kansas Expressway and is right next to the James River Freeway, and is within walking distance of several local restaurants. The apartments themselves are beautiful, and the lake in the backyard is a great place to walk and relax after work or on a day off. The barbecue grills next to the gazebo are open to everyone, and are always open to have a cookout. The local wildlife includes a population of ducks and geese living by the lake, and a turn-style feeder by the gazebo lets you feed them. It's a good hang out place for families, friends, and small children. The apartment interiors are clean and kept up to date with new appliances and open living spaces. Apartment staff are always friendly and helpful, and neighbors are generally quiet and pleasant. The only downside would be the laundry facilities, which could be busy at the wrong time of day, but aside from that it's very scenic and is a great place to live.

WARNING to anyone considering this spot: If I knew this before, I wouldn't have signed a lease…read morehere. At first, I had a very pleasant experience with the front office. Since I was signing a lease in October (out of their leasing season which is April-September, I was limited to two lease options: a 9-month lease or an 18-month lease. I thought the 18-month lease made the most sense, but because I was unsure if I would stay for a full 18 months, I asked what the options were if I wanted to terminate the lease early. I was told the only things I would have to do would be: 1. give 30 days notice and 2. pay the buyout fee. Fast forward one year later, my husband and I had bought a house and reached out to the office to put in our 30 days notice. I was told by the front desk that wasn't an option, because they only allow 2 buyouts per month. She let me know they already had 2 buyouts for October, November, December and January, which meant the earliest I could buy out of my lease was February. Since my lease ended in April, it would have cost me more to buy out of the lease in Feb than if I just paid through the rest of the lease. They were not flexible on this at all, regardless of the fact that it was never mentioned to us or listed in the lease. When I asked where it was written in the lease I was told "It's not in there, but that's how we've always done things". This conversation coming from the same person who I spoke to initially when signing the lease and asked about the termination steps. If there is 1% of you that thinks they might need to terminate your lease early, find a different spot.

I have lived at Kelly Greens for 30 years, during which time there have been four different…read moremanagers, all of them great people. I have lived 12 of those 30 years facing the golf course, which I highly recommend as the sunsets one gets facing west can be absolutely spectacular. The staff is always professional and pleasant and the neighborhood boasts 3 grocery stores, 2 of which you could walk to. Highly recommended!

Don't plan on getting your security deposit back. I lived here for a year and when it was time to…read moremove out they blamed me for some BS carpet damage that their "carpet guy" found. There was no damage while I was living there and if there was, I didn't cause it. The managers robbed me of $700 and I bet I'm not the only one they've done this to.

Worst and most expensive place I've ever lived!…read more Noise- You can hear every move your neighbors make (sneezes, walking ,etc) and most of my neighbors threw drunken parties every night. Apartment complex said there was nothing they could do and just call the police to report. Parking- Good luck ever finding a parking place, the spots, the street, and anywhere else is taken all the time. Construction- I found so many rusty nails on my balcony that I couldn't use it any more. Door knobs feel off, fan chains fell off, and the entire apartment felt like it would collaspe at any minute. Management- The worst people ever! They don't respond to your questions or concerns and once you move in they don't feel like you deserve the time of day. I would fax, email, call, and leave Facebook messages with no responses. All in all you can find much nicer houses to rent for far less money. If you're not an underage college student getting drunk by the pool they don't have any interest in working with you. Save your money and frustration and find another place to live. I couldn't even stick it out for a full year here and I never got a good nights sleep.

Excellent place to live. Quiet area, great staff and maintenance! Everything is always well…read moremaintained.

I've lived here for about a year, in regards to the property itself, living here has been fine…read more Brown Recluse spiders in the warmer months are an ongoing issue, but the front desk will provide traps if asked, they also will bring exterminators in from time to time, but I haven't seen any reduction in the spider issue until the weather cools down. Communication is a little lacking at times, I have found signs of staff being in my apartment without any notice before. Most of the time, they will let you know.

Lived here almost 1 year, tons of space and clean apartments especially for the price!read more

I would NOT recommend living here unless it's your absolute last option…read more We've had a ceiling leak for 3 MONTHS, and the issue is STILL not fixed. Management has continued doing "quick fixes" instead of actually fixing the problem. They also don't seem to properly inspect units before people move in. When we moved in, we already had multiple issues: * Front door panel coming off * Doors that wouldn't close properly * A cracked bathtub * A freezer that barely worked * And other problems Management will text you saying maintenance is coming, and then no one shows up. We've also had outside companies come out for repairs, and management has repeatedly blamed them for problems that weren't their fault. One example: our washer and dryer were scratched, drywall dust was left throughout our home, our belongings were left scattered around, and our back door was left unlocked. Someone even left urine all over our toilet seat. Management did take $500 off our rent because of this ongoing issue, and honestly, that was nice of them and we do appreciate that. BUT the problem is still not fixed. A rent credit doesn't change the fact that we've been dealing with the same issue for 3 months. When we complained, management blamed the plumbing company. So we contacted the company ourselves--and what we were told did NOT match what management told us. At this point, we've experienced multiple excuses and conflicting stories, and we're tired of having to chase people down just to get basic repairs done. If you're thinking about moving here, PLEASE do your research first. Based on our experience, I would strongly recommend looking somewhere else.

I've been renting from a Wooten Company property for two years now, and am planning on renewing for…read morea third year. Overall, the experience with the property management and staff has been excellent, and we've had mostly positive experiences with the company as a whole. The property we live at is very well taken care of and the apartments are nice, with good amenities and a decent price. Overall, its been a very good experience!

My experience with wooten has not been good. I lived in one of their apartment complexes and…read morewithin 4 years, my rent went up from 595 a month to 800! I moved out 2 months ago and just got an email from them charging me over $800 for damages that I know were not done by me. When I moved in, the carpet was only cleaned and the walls painted. The refrigerator quit working and they brought me a dirty used one for replacement. Don't rent from them if you don't have to. If you do, document everything to protect yourself. Terrible management.

It's been a fantastic place to live. It's a very dog-friendly neighborhood with plenty of clean…read moregreen space to walk. The neighbors are respectful, night patrol gives great peace of mind, and management consistently keeps the community looking top-notch. Highly recommend to anyone looking in the area!

Don't waste your time and energy. Most unreliable and unresponsive business I've ever interacted…read morewith. They never answer the phone. I left multiple voicemails. Never got a call back. They picked up TWICE. Over the course of weeks. And had an answering service who took my info and said they'd call me back. Never got a call back. Don't bother.