Called Kathy on Saturday morning after our fridge died on Friday night. She was awesome! My husband…read moreis pretty handy, and she was able to talk him through some troubleshooting he hadn't tried yet to diagnose the problem. Turned out to be the compressor, which would be around $1000+ to repair. For that price, we decided to just get a new fridge, and she was kind enough to recommend some brands to look for that she knows are reliable. Absolutely highly recommend!

We left information on her website on the weekend about the repairs we needed to our dishwasher…read more She called us the next day and explained that it was easy to replace the part, and how to do it. She offered to order the part for us to pickup, which would save us her service fee. Very pleasant and accommodating. We highly recommend Kathy

I have used Steve's service multiple times at our home in Annandale. Super friendly and gets the…read morejob done in a timely matter. I highly recommend him! Denise Pitzl

Buffalo - We had our dryer stop heating on a Thursday afternoon, had Steve N from Home Appliance…read moreService come out Friday afternoon and figured out what was going on with our dryer. Steve was absolutely wonderful to be helping us!! He was knowledgeable, kind, and made the repairs fast. We will definitely be contacting this company again in the future for any appliance repairs that come up!

I will note (as a follow up) that if you are on the maintenance "secured service" plan. Be sure to…read moreunderstand the renewal/cancellation policy. I haven't had an issue at all. But recently called to inquire about the process and it is quite inflexible: the date to cancel on is not clear, you need to give 30 days notice, etc. Nothing bad here-- just a general note that I thought I'd share because I'm the "anxious subscriber" and thought I'd benefit all those "relaxed subscriber" types out there (and some other anxious subscribers).

Furnace was not functioning one morning. Since it had only been one month since furnace tune up by…read moreCountryside, I called them. Informed them of the issue and that it was not an emergency since I also had a gas fireplace and the outside temps were unseasonably warm (high 30's). They got a tech to my house in 3 hours. Very good. Tech immediately diagnosed problem as a failed igniter, and informed me that it was a $500 part. Total repair bill was $667 to install a $40 part that took no more than 10 minutes to install. I have since found out that the igniter only costs $40, not $500! Total repair bill was $667 to install a $40 part that took no more than 10 minutes to install! I talked with the owner and he first tried to justify the 10X markup by saying it is to defray the admin costs at his facility. Must be very inefficient if they have that large of admin costs. Then he stated that this is the standard charge by most reputable organizations. I contacted a few other reputable HVAC organizations to confirm and found that they would charge about $350 for this repair, not the $667 that I paid. The people at Countryside were very friendly, knowledgeable and easy to work with but beware of the "price gouging" that they do. I paid $667.00 for a repair that costs only $350.00 at other HVAC service companies.

Justin was very professional. His Crew was very respectful and hardworking. They did basically…read moreeverything I needed done and they explained what they were doing. I had a furnace, central air conditioning system, water softener system and water filtration system installed. They took the time to explain how everything works, when to change filters etc. Highly recommend Justin and his crew for all HVAC, plumbing, and water filtration needs.

No call backs. Never show up when they say! Worse company i have ever!! I have reported them for…read moreshoddy business! My advice is DON'T call them!

Tony just completed my yearly maintenance. Good guy, great job. This is my 3rd year with this…read moretotal home generator. So glad I have it. Works really well. It is seamless when the power goes out. It can be summer/winter with everything running in the home and you would not know the generator is powering the house. With all the powerplants being shuttered I feel safe when the brownouts start happening.

Maxx S did my annual maintenance of our Generac generator today. It was definitely a 5 star visit…read more Maxx is friendly, knowledgeable and prompt. When he finished, he even showed me how to make use of the app so I can get notifications when the generator runs. I highly recommend this company ... all the employees I've encountered so far have been stellar!

If you are in the area and ever have a problem with a home appliance, look no further... Steve is…read moreyour man! He responded very quickly when I reached out to him about an issue I was having with my dishwasher. He was upfront with cost and it ended up being exactly what he had quoted which saved me a bundle! I highly recommend Home Appliance Service!

I had a dryer that wasn't working and thought, " oh, I'll just get a new one, it will be easier…read morethat finding a repair guy and going to the cabin to meet him there". Then I discovered how much a new dryer would cost! So I went online and discovered Home Appliance Service. He was fine with getting the key code to the cabin, saving me a trip. He was able to get the dryer running just fine, and I feel good about not dumping an appliance!

Keeps calling to get review changed. Will move him to a 3 star to get the calls to stop. It took…read moreweeks for them to fix our septic. They destroyed the flowers around my garden to work on the septic. Mild compensation for the flowers.

Hans has been great to work with! He's very friendly and punctual. His services are reasonably…read morepriced. I would definitely recommend him to friends and family.

I've used them repeatedly cleaning out junk for our move - they have taken everything I've tried to…read moreget rid of and give good prices. For example I just got rid of 73 lbs (bookshelf, futon) and it only cost $23. My old grill they took for only $5. And they're always pleasant to deal with.

spent 1,300.00 dollars here a month ago. called back today to see if I could get a microwave plate…read moreand got the worse customer service I think you could ever give anyone none the less someone who just spent over 1000.00 in your store. Was told by The owner that I need to work harder and drive 25 min to bring in a part instead of calling with the exact measurements. followed by they don't have time to measure the part needed to see if they even have it In stock because it is a Monday in the spring time. Talk about poor service followed by horrible treatment of a former customer. I would highly recommend going Elsewhere for used appliances or parts on anything.