We had a Minor problem with our dishwasher power plug coming unplugged. But Jake was excellent --…read morecalling ahead to let us know his arrival time, working efficiently, solving the problem, checking all operations, and reinstalling the dishwasher in a much better depth. He answered all our questions, and he was very courteous.

What a great name for a business, right?? Like other reviews indicate...these guys are super…read moreresponsive, honest and trustworthy. All really good words when thinking about spending money on appliance repair. I used the online form at like 9p and heard back from their scheduling team the next day. Jared is an awesome tech, explains things clearly, lays out a plan to troubleshoot a problem and makes sure you know the cost up front. I needed a repeat visit when my ice machine stopped working again and they were here within two days, found the issue and fixed it at no cost. I'll save their info for next time.

Very friendly, item ended up not being broken ,it had just flipped over which I couldn't see . He…read moreflipped it back and good to go

He came out very quickly and identified the problem with the oven smelling like something was…read moreburning. He repaired a connection and all okay. He is also very reasonable in his pricing so I paid him a little extra.

He was very thorough and analyzed the problem with our refrigerator. He explained everything to us…read moreand didn't try to talk us into a new fridge. The price was very reasonable.

If I could give more stars, I would! Exceptional customer service for any appliance repair or…read moreinstall. I have several experiences with this company: 1) Chris repaired both a washer and fridge at a previous condo. The washer had a drum issue and the fridge had a cracked drain pan. 2) At my new condo, a tech from his staff fixed a wine fridge install after Costco did a half a$$ job upon delivery. He properly balance it and fit it perfectly into the tight space. This guy had the patience of a saint. 3) Most recently, Chris installed a new Speed Queen unitized washer & dryer that I purchased from AC Carlson. What I appreciate most about Chris: - honest and trustworthy - clear communication - up front about costs, provides his opinion on repair or replace situations - explains things well - good value for the exceptional service - I think what he charges is reasonable I live in a large downtown condo bldg and have frequently referred Chris to neighbors the past 7 years. I recommend him to everyone I know!

I have been using Chris for years to service and replace my appliances in my 4plex. I appreciate…read morehaving someone I know and trust to explain the what is broken and then get the job done for a reasonable price. Most recently, he cleaned an AC wall unit and got the cold air flowing again. He provides friendly customer service and helps me keep my renters happy.

I have used Steve's service multiple times at our home in Annandale. Super friendly and gets the…read morejob done in a timely matter. I highly recommend him! Denise Pitzl

Buffalo - We had our dryer stop heating on a Thursday afternoon, had Steve N from Home Appliance…read moreService come out Friday afternoon and figured out what was going on with our dryer. Steve was absolutely wonderful to be helping us!! He was knowledgeable, kind, and made the repairs fast. We will definitely be contacting this company again in the future for any appliance repairs that come up!

I opened a project to get my washing machine repaired. One of the other companies that responded…read moredoes not repair the brand of washer that I have. I had an appointment quickly, and the gentleman came out on Friday morning. I had been given a 9 - 11 window. Since I was working from home, I wasn't too concerned. I showed him the washer in the basement and gave him as much detail as I could on what was happening. Not long after leaving him to his work, he came back up to let me know that a part was needed to repair the machine and that the cost would be $75. I was happy to hear that it wasn't going to cost me a lot to get the machine fixed or learn that I'd have to replace it. He left to get the part and had everything done a short time afterward. The total cost of the visit was $190 (there is a visit fee separate from any parts that might be needed). He ran the machine before leaving to ensure that everything was working as it should. I was quite happy to get caught up on my laundry over the weekend. If/when the dryer starts to fail, Anderson will be my first and only call. They are easy to work with, don't keep you waiting all day for them to arrive, and quickly suss out and fix any problems they find. Everything was explained in understandable terms, as well.

I would not recommend Anderson Mechanical…read more We originally had Anderson come to our home when we were having furnace issues and water pooling around the furnace. After recently having another HVAC company inspect our system, we discovered significant rust, standing water, and damage inside the furnace. We were also given documented concerns regarding the condensate drainage/setup. We contacted Anderson (being hung up on twice) and provided photos, invoices, and the other HVAC company's findings. Anderson denied responsibility, and we have been extremely disappointed with how our concerns were handled. We are now having to replace our furnace and AC at significant expense. Based on our personal experience, I would strongly encourage others to do their research before hiring Anderson Mechanical. I personally would not use this company again or recommend them to friends or family.

Repair of washing machine did not work , no guarantee on work, just told to get a new washer after…read morespending nearly $300! Only plus was quick response and courteous service.

Excellent customer service and superior knowledge. Highly recommend. prompt scheduling and friendly…read moreservice which is hard to find these days.

I will note (as a follow up) that if you are on the maintenance "secured service" plan. Be sure to…read moreunderstand the renewal/cancellation policy. I haven't had an issue at all. But recently called to inquire about the process and it is quite inflexible: the date to cancel on is not clear, you need to give 30 days notice, etc. Nothing bad here-- just a general note that I thought I'd share because I'm the "anxious subscriber" and thought I'd benefit all those "relaxed subscriber" types out there (and some other anxious subscribers).

Furnace was not functioning one morning. Since it had only been one month since furnace tune up by…read moreCountryside, I called them. Informed them of the issue and that it was not an emergency since I also had a gas fireplace and the outside temps were unseasonably warm (high 30's). They got a tech to my house in 3 hours. Very good. Tech immediately diagnosed problem as a failed igniter, and informed me that it was a $500 part. Total repair bill was $667 to install a $40 part that took no more than 10 minutes to install. I have since found out that the igniter only costs $40, not $500! Total repair bill was $667 to install a $40 part that took no more than 10 minutes to install! I talked with the owner and he first tried to justify the 10X markup by saying it is to defray the admin costs at his facility. Must be very inefficient if they have that large of admin costs. Then he stated that this is the standard charge by most reputable organizations. I contacted a few other reputable HVAC organizations to confirm and found that they would charge about $350 for this repair, not the $667 that I paid. The people at Countryside were very friendly, knowledgeable and easy to work with but beware of the "price gouging" that they do. I paid $667.00 for a repair that costs only $350.00 at other HVAC service companies.