I took my husband, who suffers from dementia, the day his mouth started hurting on a Friday. They…read moresaw him the day I called and were all very kind and understanding with him. The doctor explained that he will need an oral surgeon rather than removal in the office due to his medical condition. He was given antibotics for infection and they will find an oral surgeon for us as a soon as they open on Monday. I couldn't be happier with this place. We have been going there the last 2 years.

I live in Colleyville Texas and was referred to Smile Boutique of Hurst. I have Never been treated…read moreso bad. The receptionist talked down to me and was extremely rude and even the dentist working that day followed me to my car and told me he was so sorry and I would be hearing from the owner. I never heard a word and even emailed them with no response. I own my own business and would never treat a client that way. I was hesitant to leave a review but be aware of this place. I can't even give them one star.

Had my first and well overdue dental appointment today. The office is clean and has a very calm…read moreatmosphere. The staff is professional, friendly and compassionate. Dr Trevino is great. He explains things well and doesn't talk over your head or make you feel stupid if you have questions. He's compassionate and it's obvious that he genuinely cares and wants to do what is best for you as his patient. I feel lucky having found this dental office to transition my family over to.

I really enjoy coming to Dr. Trevino's dentistry. I know I get exceptional service every time I…read morecome here. Also, I the price is really reasonable compared to other dentistries.

Refused my cleaning appointment when I declined another set of X-rays at check in (17 months…read moreprevious with nothing but cleaning) Quoted state law that requires annual X-rays. No such law exists!! Lying to make more money, NOT service Find anyone else. Skip this place. No stars

Horrible horrible experience. I'm currently still suffering from the damage to my teeth and gums…read more Support staff was good. Doctor was horrible. My teeth were chipped and left that way. I was refunded some money but not enough to get my mouth corrected. Run don't walk run from this place!

I have been going to this office for many years. Everyone that I have encountered in the business…read morefrom Candace in reception to Carrie the hygienist is very good at their jobs. Dr. Wang is a very competent and thorough dentist! I have had extensive dental work over the years. I had to have two small fillings recently and he is the first dentist to do the job so that there was no discomfort or problems after the work was completed. I highly recommend this office for your dental needs!!

Love the the office staff they always answer the phone and help assist my needs and go over my…read moredental plan in detail. I had a great experience with the specialist dentist and the main dentist in the facility making me feel comfortable and listening to my needs . Thanks for all you do

My first visit to this office was wonderful. Everyone was kind and the doctor herself was…read moreincredible, patient, she took the time to explain the treatment plan, and I left feeling really happy that I felt I had found a good dental practice to go to. I was informed they would be submitting for pre-approval for further treatment, that it would be sent that day, and it generally takes two weeks to get a response. I was in pain due to an infection, but understood I needed to wait for insurance to approve. At two weeks, I called to follow up, and was told the office manager Jasmine wasn't available, but they hadn't heard back from insurance, so I called my insurance to follow up as the pain from the infection was getting a lot worse. I was informed by the insurance company that the request was never submitted to them. I ended up calling the Hurst location 6 times over a weeks time to try to get this resolved so that I can get treatment because my mouth was hurting so badly and it was only getting worse.  Each call I was told the office manager is in a meeting but will call me back. She failed to return my call at every opportunity. I final time I called, I was told she was in a meeting, but insisted on waiting as I didn't trust her to call back and needed treatment. I sat on hold for almost 40 minutes before the person answering the phone picked up and let me know she'd tell the OM Jasmine to call me and that that she "probably would this time" because I had been on hold for so long. I tried to ask to speak to the doctor or anyone else, and was informed there was no one else who can help me and I couldn't speak to anyone else, but the one person who could help me seemed to be avoiding my calls. An hour after my final call Jasmine finally called to tell me that pre-approval wasnt actually required (which is incorrect) but she was going to go ahead and submit the request just so it was done. She scheduled my follow up appointment in two MORE weeks pending approval. At the end of the call I asked her if there was a reason she wasn't able to return any of my 6 phone calls over a weeks time when I'm in increasing pain, and without any hint of apology she just said she'd been busy and just hadnt gotten around to it. That's not acceptable and if it's happening to me, who knows how many other people are being ignored and disregarded trying to get the help they need. As medical professionals, impeding care is negligent at best. It's just not acceptable. I also reached out to both corporate contacts provided on the website without any sort of response, so I consider it my responsibility to inform potential patients to spend their time and hard earned money elsewhere where they can get the care and consideration they deserve.

Had dental work performed by Dr summerlin and his assistant Lupe. They did a great job. I highly…read morerecommend them.

how do you build a business, one customer at a time. How do…read moreyou lose a business, one customer at time. I don't know if the employees get their attitude from their boss, but they really think they're smarter and know more than everyone else. The most unorganized office personnel that I've ever seen in my whole life. If something is not right, it's always the patient's fault. After my last appointment I'm starting to question the people that work in the back also! Too many kids and incompetent people in charge! Keep up with all your paperwork, especially any hand written notes. This took me several visits and several issues to come to the realization that it's just not gonna get any better at this place.

Same experience as last...amazing!!!! Happy customer…read more Friendly staff, clean environment

The dental assistant was the only good thing about this place. definitely money hungry , they…read morechanged their " policy " they have to get the full payment before starting . go if you don't care to spend money .

My experience at Brident was great! The staff at the front office was nice and friendly. The…read moredentist took great care of my teeth and I would definitely come back for my next check-up.

The worst dentist please do not go here they have trainees doing dental work charging prices that…read moreare not reasonable for these trainees to be playing with your teeth. they went in too deep in sons tooth now we have to spend alot of unnecessary money on a specialist to look at it.

This place is right across the street from where I live, I thought I'd give it a shot. I had a…read morebroken tooth from popcorn. Can you believe that anyway and I had a crown that needed to be replaced, I went in same day they prepped me for the crowns, Dr. DIHN is excellent, when I first looked them up on my network I said ain't no way somebody that young is gonna work on me. Well, you know what turns out it's probably the best because they know all the new Stuff out there, very friendly staff very efficient.

Tried to force my pregnant wife to take x-rays after her denying several times, informing them she…read morewas over 20 weeks pregnant. They then made her sign a "denial of treatment" letter and made her feel like she was making a huge mistake by not allowing them to take x-rays when she was only there for a cleaning and to have the attached pieces from her Invisalign removed

Where do I start? What a awesome staff I dont have the words that can tell you how happy I am to be…read morea new patient. I live in Saginaw and believe me when i say there are plenty of dentist offices far and between. I actually searched all over for a good dentist and I found this one. Gigi(Gloria) is the best ! She explained everything in detail and gave me the info I was looking for in what work needed to be done. I entered this place with a little doubt but left with my head up and a great confident smile . I truly found my dentist dr.hyatt and dental hygienist for life !! 5*

Do not go here! They outright lie to your face and will recommend procedures not covered by…read moreinsurance. They tell you insurance will cover the procedure, only to discover that it is false, and you pay the full amount. They dared to try it again with another procedure. Went to another dentist who said the procedure was not needed. I repeat, do not go to this dentist. If they recommend any in-house procedures that will cost thousands more dollars, get a second opinion. You will thank me!