Between late 2022 and June 2023, Hurst Total Home did many repairs and upgrades to our home in Centerville, ranging from minor drywall repairs up to rebuilding a rot and termite damaged exterior wall. We had been very satisfied with their work. But this is no longer so. In June 2023, we contracted and made a down payment to Hurst Total Home to replace the French doors that open onto our back deck. There was the usual wait for the job to find a place in the schedule. Then there were excuses for delays that drifted into December. We didn't want an open hole in the house in December, so we agreed to put the project off until March 2024. March came and went. After more excuses, it was June. Assuming that Hurst already bought the replacement doors, we asked if we could have them so someone else could do the installation. It turned out that the doors hadn't been ordered yet! We asked for our deposit back. Hurst agreed. As of January 2025, we've only received about 1/8th of the down payment back. We have a complaint open with the Better Business Bureau. Buyer beware of Hurst Total Home! read more

We used Hurst Total Home for several projects and we pleased with their work. We then asked them to replace our patio doors for us. We signed the contract and wrote a check for $3900 which was cashed by the business owner. Time went by, more than a year. We became tired of Mr. Hurst putting off our project so we asked him to return our down payment. We were told he no longer had our money and that he had spent it on something else. We filed a complaint with the local BBB and still here did not return our money. His BBB rating is now suspended. Mr. Hurst has still not returned our down payment. I do not recommend this company to anyone. They can not be trusted. (I would correct my typos but the cursor can not be moved back.) read more

I don't even want to give one star. Do not engage this company. We asked Jeff Hurst to come out and get an estimate ready for several different projects in our home. One was Kitchen cabinets. Painting, reinforcing and taking a wall out, flooring, etc. This was in November of 2024. We gave him a $5,000 deposit to work on plans. Check was cashed. When I didn't hear anything, we texted back and forth with the last text being April 14, 2025. I still had not seen a plan; nothing had been started. I heard nothing but excuses. At that point I told him to reduce the scope to the kitchen cabinets. In July (I believe it was July) I spoke with Jeff on the phone and I asked for my deposit back. At this point, I would not trust them to actually get the work done if they produced a plan. Then they would want more money and how on earth could I trust them? I am getting ready to file a claim in small claims court. I just want my money back at this point. He never should have taken our money if he had no intent to do the plans and work. This is THEFT and they will not get away with it! I wanted to warn anyone looking for home improvement not to even call this company. I will lodge a complaint with the BBB as well. Seems like reviews up to 2017 were good but the rest should be the warning you need to stay away from this con artist. read more

Another great experience with Hurst Total Home finishing our basement! We especially like the tray ceiling in my office. Rather than have unsymmetrical boxed in areas on the ceiling hiding A/C ductwork and pipes, Jeff Hurst suggested boxing in all sides to make a tray ceiling. We also love the glass and nickel stair railing. The steps down into the basement take a sharp 90 degree turn, making it impossible to move furniture in and out with a wall or railing. We wanted the wall taken out to have a half-wall and rail. Jeff Hurst suggested glass as it could be removed when we needed to add or take out large furniture items. There was a bit of a snag with the schedule running over, mostly due to a project manager who is no longer with Hurst Total Home. To me, having the schedule run over is not a big deal, especially for the quality work they do. read more

Hurst Total Home - Jeff Hurst suggested a glass railing as it could be removed when we needed to add or take out large furniture items. - General Contractors Near Me - Beavercreek Township, Ohio

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Used Hurst for redo of kitchen and a shower and now using them for another shower. Very pleased with work done and professionalism. Got multiple bids and Hurst was competitive. Can't beat the individual attention with Jeff and Katie. Katie is awesome for design ideas. Would recommend them to anyone. read more