My experience was amazing. The customer service was great from the moment I walked in I was greeted…read moreright away. She helped me pick out my new frames immediately, and they had such a big selection to choose from, so it was easy to find something I liked. The whole process only took about 10 minutes. On top of that, it only took them 20 minutes to put my prescription in the glasses, which was super fast. Everything was also really affordable, but you honestly couldn't tell by the quality.

I'm usually scared of places that promise same day service because I automatically assume I'm…read moresacrificing value, but this place really proved me wrong! Everyone is so kind and helpful, the eye doctor next door is excellent too. I was able to find two pairs I loved within minutes from their huge selection of frames. I got two pairs for under $200, and they were made in less than an hour. I can't wait to come back!

Update: they give me a refund to my HSA for my exam and retina scan. Although they did ask me to…read moretake down my review. I'm not taking it down entirely because they couldn't explain why their prescription was so different from Lenscrafters. At first, they tried to say LensCrafters doesn't have real eye doctors but I showed him that an OD checked my vision. So, while I'm happy I got a refund, I'm not happy with having no good explanation for the difference.

Worst service ever. After 15 years as a loyal customer they changed management and clearly failed…read more I scheduled an appointment less than 3 weeks ago. Show up today and told that my appointment had been automatically cancelled. No effort made to see me. I won't go back. I won't refer anyone there. SO sad to see a good business go downhill so quickly.

absolutely the best ‼ i've been going to dr.loftis for years…read moreto keep my eyes healthy and their selections for glasses are amazing-- carolyn mitchell@ thehouseofmitchell@me.com

I was absolutely shocked to read some of the other reviews. I have been seeing Dr. Loftis for…read moreyears, and while prices are a little higher than other places, I am happy to pay for a stress free experience. I am not going to invalidate anyone that felt uncomfortable, but Dr. Loftis has also paid me compliments during my exam. Never did it make me feel uncomfortable. I have never found it inappropriate nor was it done in a "creepy" way. He is a lot more personable that most providers, but he also always remembers me and even my husband and children by name. Their office is very nice and the staff is amazing. I would recommend this office to anyone looking for quality services.

In 2028 my wife I and each bought one pair of frames, lenses, and clip-on sunglasses from the store…read morein Forest Acres, and then a couple of years later we updated the lenses. Our first sets of frames and lenses were fine, even though my clip-ons were too difficult to put on while driving. The service was fine. However, when I updated my lenses, I got the lousiest lenses I've ever bought. The expensive coating began to scratch and peel within 4 or 5 months. This was during the pandemic, so I didn't really have any recourse. I'll not buy light-changing lenses ever again. Today my wife went in for a replacement of her magnetic clip-ons and they told her they had no record of her buying them there. We haven't shopped for glasses anywhere else since 2018. They suggested my wife forgot that she bought them where we get our exams. It was all on my wife, not on the store. We failed as customers. The clerk was very pleasant and responsive, but the manager couldn't have been less interested. She wasn't curt; she just didn't care. We'll not be going back.

Was satisfied with Folline for over 20 years. But during glasses adjustment May 18 2022, my lenses…read morewere broken by employee doing adjustment to frames. Folline would not own up to it as their mistake. Said they were already broken. You think I would know this, the glasses are 'in my face' 12+ hours a day.

The BEST optometrist in Columbia,SC bar none. They use the latest eye equipment, have the BEST…read moreprices and truly look out for their patients.

The dr. was very thorough in making sure my new prescription was best suited to me. I had little to…read moreno wait times and staff was kind as well! Also, affordable!!

You will find very unique frames at this shop. I was visiting and lended up buying my frames here…read morebecause they had a great selection of frames that you don't see everywhere else. I would definitely buy from them again.

I have been a patient of Dr. Parks for a few years, and aside from the occasional long wait during…read moreappointments, I haven't had any major issues with the practice--until recently. My frames broke, and I brought them in for repair, expecting a turnaround time of a week or two. Instead, the process took over two months. During that time, I contacted the office multiple times and was repeatedly given inaccurate information. On one occasion, I was told that we had spoken at the end of May and that I had agreed to come pick up my glasses--this conversation never occurred. I was then told my glasses would be mailed to me via USPS on a Wednesday and that I would receive them by that Friday. They never arrived. The following Wednesday, I went to the office in person, only to be told the staff member I needed to speak with had stepped out for lunch. After my name was pulled up in the system, the same staff member appeared shortly after. She admitted she had forgotten to send my glasses and offered a $4.00 gift card as compensation for the inconvenience. That gesture felt dismissive and inadequate given the delay of over two months and the lack of honesty throughout the process. I expressed that these experiences made me question whether I would return to the practice at all. I was originally referred to this office, but based on this experience, I would not feel comfortable recommending it to others.

Dr. Park & her amazing staff are the best. I've been going with my husband to her over 11 yrs & I…read moresaw her as a patient today. She's referring me for cataracts & I really appreciated her taking the time to give me a preferred list of surgeons. Love the office decor & friendly staff. Thank you for your excellent care I received.

The people are great very friendly and helpful. The young woman working the counter was patient and…read moreanswered all questions

Seliena is a wonderful sales person. I went in just to get my glasses fixed, as they were too loose…read moreand falling off my face. I needed both my sunnies and my regular wear glasses tightened up. I was getting ready to go out of state for a trip. My sunnies were all twisted like someone had sat on them and they looke stupid on my face, so embarrassing. Ms. Seliena used the heat machine on them and made both pairs look new again. No charge at all. Her and all the staff complimented my frames and were happy to help, despite me not purchasing the glasses there, nor making a purchase in store. She even sent me home with a cleaning cloth and a new case for my glasses.

This vision center is the tops. They have a great selection, know what looks good and what doesn't,…read moreand have great service after the sale, including adjustments after my glasses took a knock. Nikki is especially knowledgeable and friendly. They all really know their stuff, and we will continue to rely on them for all of our optical needs.

From the owner: Folline Vision Centers is where you find the best names in town! We provide the midlands with the…read morelargest selection of EXCLUSIVE eyewear lines because your eyes are too precious for anything less. Please call locations for brand availability. We offer eye examinations through Independent Doctors of Optometry at all of our stores. We also provide the most advanced technology at competitive prices...the highest quality that can fit any budget. We can fit your pocketbook... not just your eyes.

Dr Kelly and her team went above and beyond to help me with my vision and headache problems. She's…read morevery knowledgeable and you will be in the best possible hands with these gals!

Well, it was a nice quick in and down to the point visit, and easy to get a good set of frames…read more There was an unsolved issue on the glasses arriving, but they went above it being only my problem and issue a resolved solution! Great place!