Great service. Fixed a problem with my broken frames and even fixed another pair that I did not…read moreget there for free.

Awesome family oriented eye center. I drive from Columbia to here because they are so good!…read more They even remember what pair of glasses I had from 5 years ago and helped me based on what I had then to pick out a pair today. Very lucky to have people like this in my hometown.

I have been wearing contacts and glasses since I was a teenager. That being said, yearly eye exams…read morehave always been something that I have had to do. This was my first visit to America's Best - the name definitely doesn't match the experience. This is like the bus depot of eye exam places. Nothing about this place is nice. My day started by checking in with the front desk for my appointment, and this very disorganized lady acted like I was speaking Swahili. I had to repeat my appointment time 3 times, and follow her to two different computers. I then sat on a nasty metal bench in a bus depot style waiting area, then got put through a few automated tests in a bare room with someone that didn't seem very competent. I then went back out to the bus depot waiting area, and the doctor called me into a room. He didn't even dilate my eyes - despite me being prepared and accustomed to that procedure. This was a big red flag to me. Back to the bus depot waiting area, I then got called to the optical store area for a pretty heavy sales pitch from the eyeglass salesman. It was very clear he had a quota to hit, and saw me as his next target. I ultimately ended up buying glasses from him, but it was probably the heaviest sales pitch I've ever received for something so necessary. The funny thing about all of this is that I never saw anyone wash their hands, or introduce themselves. This place makes money by moving as many people as possible through the system. Overall, I will not be back to America's Best in the future. There are much better and nicer offices in Columbia.

Went in for a SCDMV eye exam and the information was never submitted to the SCDMV, I had to take…read moreunpaid time off from a new job to go to the SCDMV to renew my SCDL because it never got submitted! Would not recommend this business if you need an eye exam to renew your SCDL, it will not get submitted, just plan on taking time off of work and making a trip to the SCDMV

The entire visit. Dr Zuba and his staff are so kind and professional . Dr Zuba does an excellent…read morejob with your eyes and making sure you get the glasses you need so you can see everything as needed

Dr Zuba was easy to talk too and explained everything in simple terms. They have the new machine…read morewhere it takes a picture of your eye instead of dilation and that awful puff of air. Insurance had a $39 co-pay but I'm happy to do that vs the air puff and pupil dilation . The staff was very friendly and not pushy with buying frames.

Tyler was great. Customer service A+. They have a great selection of glasses. Very knowledgeable…read morestaff

I made an appointment which they later rescheduled but getting in on a weekend is always hard task…read moreso ‍. I was checked and had an appointment with the ophthalmologist who told me I had the option for a small prescription as I still have 20/20 vision. Then the sales lady pressured me into getting some glasses that I was assured would be free and covered through my insurance, where they then proceeded to charge me over $400. Needless to say I was unimpressed with their tactics. I did opt for a cheaper lens made out of like plexiglass or something. Still costed me over hundred dollars out-of-pocket. Also, the sales associate who checked me out, did nothing but talk bad about working for LensCrafters the entire time and insisted I hook her up with a work from home position like I have. Was very unprofessional. Right after I left I called to just cancel the order because the glasses were optional and not really needed and they basically said no after an extended hold. So I'm sure that if you go they will you over sell you on something you don't actually need and you'll leave regretting ever going.

doctors are good at what they do and everyone was nice but it wasn't worth the 1 hour wait. 2nd…read moreappointment in a year, and both times had to wait over 1 hour. If you don't mind waiting that long its not bad but I personally have never waited that long to see a doctor before.

retina specialist is very good, but the practice is sending out bills over six months old.read more

My experience was amazing. The customer service was great from the moment I walked in I was greeted…read moreright away. She helped me pick out my new frames immediately, and they had such a big selection to choose from, so it was easy to find something I liked. The whole process only took about 10 minutes. On top of that, it only took them 20 minutes to put my prescription in the glasses, which was super fast. Everything was also really affordable, but you honestly couldn't tell by the quality.

I'm usually scared of places that promise same day service because I automatically assume I'm…read moresacrificing value, but this place really proved me wrong! Everyone is so kind and helpful, the eye doctor next door is excellent too. I was able to find two pairs I loved within minutes from their huge selection of frames. I got two pairs for under $200, and they were made in less than an hour. I can't wait to come back!

Aug 26, 2024 This has literally been going on over a year,…read moreand nothing is resolved. Now Im getting collection letters. I actually went into office and spoke to REBECCA the office manager and she stated it would be taken care of. I called 3 times and she will not come to phone nor return phone calls. I will be seeking legal advice. Beware of the incompetent dishonest staff members. If you say your gonna take care of it, then do just that, follow up with the customer. My insurance is aware and advised me to not use them. They sent a claim 3 times the wrong way, nothing else needs to be said. I will no longer be using their services. Personally you can be a excellent DR. but you are running a business, be professional from the front end to the back. Health Care saga continues

Dr. Bailey continues to be a great Dr. The eyeglass area continues to provide poor after-exam…read moreexperience. Add additional eyeglass markups without clearly explaining them. On top of huge game/lens markup, pass the 3% CC charge on. Then ruin glasses lens on a screw replacement, but whine about not signing a waiver instead of taking responsibility for their error. Little effort to try and make it right.

Tell me how 2 of my kids can have eye exams and glasses covered by insurance, but Eye Associates of…read moreColumbia tells me my third kid isn't covered for the exam. The day of my 3 kids all having appointments, they took our insurance and only charged me my portion. MONTHS later, I get a letter that says 1 of my 3 kids wasn't covered for JUST the exam, and now I have to pay the difference. Yet, her glasses were covered by insurance??? I promise you, all of my paperwork showed she was fully covered and no, she did not have a previous eye exam done that year. And while I am debating this with the company, they tack on a late fee. I sent multiple emails, saying who i talked to with insurance that confirmed she was covered at the time of the exam. I even gave Eye Associates the direct number for that specific insurance rep. Didn't matter. Now I'm stuck paying the stupid fee so it doesnt hit my credit.

Excellent experience. The doctor I had actually knew my rare condition. Got an appointment quickly.read more