Have purchased three used Subarus from this repair shop, and could not be happier. Paid way less…read morethan I had expected, and have no complaints about the cars. Recently drove one of the cars (221,000 miles on it) to Spokane and back with absolutely no problems. Can highly recommend!

Very friendly and competent staff! I was in a bind with a busted radiator on my motorhome in the…read moremiddle of a 6000+ mile trip. Eli gave me a quote under what I expected and said he could fix it the SAME DAY! He completed the job including finding parts in under 8 hours and stayed until almost 7pm to ensure that all fluids and refrigerant held and then saw us off on our adventure. I was pleasantly surprised that the final bill came in under the quote and feel confident that the motorhome will now get us home. I have never had such good friendly service. Thanks, Eli!

Jack is a really nice guy and does a great job listening and asking good questions. He will use…read moregood quality parts and fluids and does thorough work. He won't recommend something if it isn't needed. He's a rare good communicator in a business where that isn't always a strength.

I brought my car here for a new alternator and an oil change and was very happy with the service!…read moreJack was kind, communicative, and honest. They can my car fixed in a timely manner and for a good price. I would definitely come back!

Rick's been fixing my cars for over 20 years, and is bar far in my opinion the best mechanic out…read morethere. I went by his place the other day to have him look at my Dodge Grand Caravan, and he was gone. ='( Sure wish I could find him, because I don't trust any other places to fix my car, and it is making some funny noises. If anyone knows if he is working at a different location, please yelp it.

You may have trouble getting ahold of Rick, but he is the last honest mechanic out there! There is…read moreno waiting room, no receptionist or coffee. There really isn't much of a building there, and it might look a little scary, but Rick does top notch work for a bargain basement price. He's saved me a bunch of times! It helps if you're not in a hurry and can make arrangements in advance. He also doesn't take credit cards. If you want all the services, better go to the dealer and pay $120 per hr. If you're on a budget and have patience, give Rick a chance!

H&H has good customer service and the techs are very thorough. Very happy with the work.read more

Extremely knowledgeable, solid work!! Price is a little…read morehigher than other shops, but these guys are pros!!! Worth the extra $$ for peace of mind.

Conner did an amazing job on my RAM truck. I use it mostly for camping and it had several trips on…read moreit. It now looks as good as new, inside and out! He was on-time, friendly, finished in the time promised and charged the amount quoted. I would highly recommend Connor and CZ Auto Detail to anyone looking for an exceptional detail. I will definitely by using him again in the future!

Conner is a perfectionist! We are very happy with the results! He is the best at detailing and we…read morehighly recommend him. He is very considerate and wants to make him clients happy.

Eric is a total efficient dude when it comes to knowledge and experience and his honesty. He place…read moresprings and anew breather system on my 2014 GS F Sport Lexus and it put this car above and beyond in performance. Unfortunately my car was stolen this year and I' m sure it was because of the profile and stance the new springs gave this car. So, by now this car is somewhere in another country. Totally devastated me. No car and I can only hope USAA will step up and do the right thing. So if you want your car repaired correctly and not get bad advice see Eric.

I've past by this place for years but today I finally decide to stop and check it out and I'm glad…read moreI did they have a good selection of JDM parts and Eric was very nice an knowledgeable. I will definitely being go back here for more parts.

I recently had a remarkable experience at Dodge Ram in Shelton, WA, that I feel compelled to share…read more Faced with a major problem on a brand-new vehicle, I reached out to several dealers, but none were willing to help--except for Dodge Ram in Shelton. They were not only willing but also eager to tackle the complex issues that kept appearing and disappearing. Their team, especially Daniel Kuni and Aaron Heard, went above and beyond in diagnosing and repairing the problem. Their dedication and expertise were evident, and they handled the entire process seamlessly. These employees deserve a significant shout-out from the owners for their exceptional service. The customer service at this dealership is unparalleled. They are incredibly honest, transparent, and genuinely care about their customers' needs. It's refreshing to encounter a dealership that stands out in this way. Additionally, their veteran-friendly attitude and down-to-earth approach left a lasting impression on me. The pride they take in their work is palpable, making it clear that this is not just a job for them but a commitment to excellence. Because of this outstanding first visit, I am now a lifelong customer. If you're looking for a dealership with exceptional service and integrity, look no further than Dodge Ram in Shelton, WA. JP

Bought my a Ram Promaster new. A Ram service rep indicated this year that I should have received 4…read morecomplimentary oil changes. He said he added them to my account and that I could use them at any Ram service department with an appointment. Although I live in Shelton, I am doing cancer treatment up in Seattle that requires me to do radiation Monday through Friday. The Seattle Ram service department did not have any openings. So I made an appointment at the Shelton Washington service center. I drove from Seattle to Shelton. Upon arrival I was greeted by the service manager "Tommy". I arrived at 3:15 and he indicated that it was "too late" to do the oil change. I told him my appointment was at 3:30. He said "ok.. we'll it's just gonna take longer." Then he said that he didn't want to do the oil change because I had two dogs in the back. He said, " I have never done an oils change with dogs in the vehicle. This was humorous as I see dogs in vehicles at jiffy lube all the time. But I respect that some people have fears, so made it clear that they were locked behind the pocket door. My gut was telling me that he did not want to do the oil change and was saying whatever he could to make me turn away. I told him I drove from Seattle for this oil change and it's needed. He then stated that he did not see the free oil changes in the computer. I showed him my verification email from Ram reflecting the oil changes. He said, "the e-mail could have come from anybody." He refused to do the oil change unless I wanted to pay a hundred bucks. I have empathy for it being a Saturday after a long work week, I've been there. BUT, if I had a customer I sucked it up and provided quality customer service like an professional adult. This was a complete waste of my time, money (gas) and energy (exhausted from cancer treatment. They verified my information when I made the appointment and I made it clear that it was FREE. Car dealerships are really great at selling you cars with all the warranty promised but SUCK at honoring these promises. It's called being UNETHICAL. None of the other Ram Service departments from Portland to Seattle get good reviews. So add this one to the list.