I am a retired insurance agent with 34 years in the life and health industry and I have never seen…read morea company so disorganized and limited in answering what I consider simple questions. A. Written correspondence comes out of Clinton Iowa. When I googled to find the largest employers in Clinton, Iowa. Wilcac does not even register on the list and the last employer on the list had 14 employees! Yet, Wilcac shows domicile in Lousiville, KY. Riddle me that batman? B. Filed a claim and sent all the paper work requested in return receipt request - arrived July 14th. l called Wilcac and the only information I could obtain was that it took 10 business days to process. C. Called on the 28th of July and was instructed that their system was down. D. Called on the 29th of July and was instructed that they were running behind. Rep said I needed to send in information. I asked the rep to look at the cover letter that packet of completed forms and death certificates that should have been scanned in. Rep came back and said everything was there but the claim was in processing. I asked to speak to someone in processing and was informed that processing does not talk to the public. I then requested to speak to the reps supervisor. When the supervisor did get on the line I was provided no answers just the same - we're running behind. E. I called again on a August 7th, same song and dance from WIlcac rep. I asked for a supervisor, no supervisor available. Request supervisor to call me back when a supervisor was available - to date no response. F. I received a letter from Wilcac on Friday afternoon the 7th of August dated July 6th - standard letter with another death claim form asking me to complete it and send it in. G. On Saturday the 8th of August I received two letters from Wilcac. One notified me that they were processing the claim. The second letter notifying me that they needed a certified death certificate with the cause of death, manner of death, date of birth and social security number. I checked the insured and primary beneficiary death certificates that were sent in. All information was included although I do not see what difference cause of death and manner of death have to do with a claim of death? I can tell you this from 34 years of insurance experience. It is my conclusion that this company is ran by a group of juveniles whose primary objective is not to process paperwork in a timely manner but to quantify their position by finding hurdles to delay the process and avoid providing answers to claimants who deserve and desire answers. An insurance company is only as good as the people who work and represent the carrier and Wilcac Life Insurance sits at the bottom of the barrel. If I could give no stars I would. FYI - Wilcac is owned by Wilton Re Holdings Ltd who also owns Texas Life Insurance Company. I suggest avoiding both insurance carriers at all cost. Life insurance is for the insured providing a benefit to the listed beneficiaries, not for the benefit of the carrier.

I can't believe they are a legitimate business. I tried to submit claims on behalf of my Mother…read morewho had terminal cancer. She had a cancer policy that she bought many years ago from another company and I guess her policy was sold to Wilcac. They made it impossible. A regulatory agency, State or Federal, needs to shut it down for fraud. It is not a legitimate insurance company. Incompetent customer service was the first layer or fraud.

Greg is a very educational and friendly financial advisor. When I was 18 and first started…read moreinvesting in stocks and bonds he went over everything with me in detail to make sure I understood as best as I could what my investment plan was. He was kind and patient through the whole process and my portfolio is doing well to this day. If you're looking for a financial advisor consider contacting Greg Long at Edward Jones in Mt. Juliet.

From the owner: During these uncertain times, we're here for you - ready to listen, support and navigate this…read moretogether. We care about your physical health and your financial health. Please reach out and see how we can help you. Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.

Crista took the time and helped find the right plan for my family. I can't recommend her enough to…read morehelp you make the decision in the sea of all the information for life insurance and all the options. Thank you Crista!

From the owner: Let me take care of you and your family when times get hard.read more

After doing business for 30 years with a large company that only sells its "brand," I decided to…read moreshop with independent agents. After numerous attempts to get some local area agents to be responsive (return phone calls, emails, etc.), I ran across CIA in Mt. Juliet. That's when I finally found someone knowledgeable with a focus on customer service. Kayla never once failed to respond to me whether by phone, email, or in person as I considered my options carefully. Leaving my trusted company wasn't easy, but Kayla gave me the peace of mind to make the change. On top of that, she saved me over $1,000 a year in total premiums to insure a home and three vehicles. If you're considering an independent agent, I encourage you to give Kayla at CIA Mt. Juliet a chance.

From the owner: Cumberland Insurance Agency is your independent insurance agent located in Mt. Juliet, Tennessee…read more We are an independent insurance agency, and our independence works to your advantage, because it allows you access to virtually unlimited product and service possibilities. We can provide you with products and services that are compatible with your requirement needs. We provide auto/car insurance, home insurance, business/commercial insurance, and life insurance for all of Tennessee. Feel free to browse our site, visit our office, or call one of our staff to set up a one-on-one appointment. We Have Local Insurance Offices in Cookeville, Sparta, Smithville, Jamestown, and Mt. Juliet

We are brand new to SF. We switched because our old insurance was going to raise our rates to a…read moreridiculous amount. I was recommended to call Corky's office from a friend who has trusted his office with her insurance needs. They were prompt, honest, and easy to talk to. We are very excited about saving money AND having a local person to contact when we need assistance! I highly recommend their office if you are in need of insurance needs.

They are very responsive and friendly! They called me and worked with me like I was family!read more

Well... here we are .. at the complaining alter of civilization.. YELP!.. .. With all the hype…read moreabout insurance bad guys these days, I'm sorry to disappoint... We have been St Farm customers for 40 yrs. We just recently moved here to be near our grandkids and we needed to move our car insurance. These people here, as usual, are kind, caring, genuine and professional! Thank you so much for your help in our transition and for always treating us with kindness and respect!!! We are now legal AND we saved money too! Thank you !!!

Today i was helped by Dalton and he was a dream to work with! He made the entire process so easy…read moreand stress free. I will be recommending anyone looking to come and see Dalton! 10/10 amazing experience.

I truly appreciate Patrick Brown and Mary Dillon as my insurance agents! They understand your…read moreneeds and work very hard to ensure your lifestyle and loved ones are covered in the event of an emergency, crisis, tragedy, or a simple fender bender. Mr. Brown also handles my investments, and at my age, he as me on a nice road to retirement. Farmers has great claims service too! I've needed towing service, unfortunately, on three different occasions. Always get me off the side of the road quickly and efficiently. I highly recommend this insurance agency! I've had the other companies and there is no comparison when it comes to service and knowledge of their business!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Mount Juliet, TN area since 2011, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Julie and her team are true professionals, which is obvious from the recognition they have received…read moreas being the best local insurance agency. As a fellow insurance agency owner who can only service clients in Washington State, I have no reservations referring TN business to Merit Insurance when I need to.

This is our second year with Merit Insurance Agency. We are very pleased with the customer…read moreservice we have received. We have had no need for a claim; but they go up and beyond in addressing questions on policy issues. Very friendly staff who will be there to support their customer base. Thank you to all who runs this agency in a professional and team atmosphere!