I highly recommend FOCUS Vision & Eye Care! Dr. Jordan and her entire staff are fantastic and…read moreprovide a truly professional experience. Dr. Jordan explains all the procedures ,what they are for and her findings. I will be returning next year for my yearly exam or earlier if I have any problems.

Professional staff and easy exam. Doctor is very nice and…read moreknowledgeable, transparent and easy to work with. Definitely recommend.

We were able to get in same day due to a cancellation which was great since my 6 year old needed a…read morefull evaluation. It was fairly straightforward and everyone was nice. It was my son's first full exam and he did well. He was asked if he was making up/guessing at some of the letters but he genuinely couldn't see. I'm glad they asked though being that he's little. With adjustments he was able to see far letters clearly yayyy and we were able to order a lens to help slow his myopia progression. They were also quick to respond and helpful when I asked about his prescription details to order a backup pair for the future.

Had a very pleasant experience at Hutto Family Eye Care. The office is cozy and very welcoming…read more Checkin was quick, and I was seen to very quickly even though there were 3 custom ahead of me. The staff and doctor were amazing. Very professional and kind. They took their time, answered all my questions and addressed my concerns. They have an Eyewear store in the premises. I selected my glasses and was out with everything I needed.

Truong is very detail oriented and really take her time diagnosing. The office are very clean and…read moreprecise timing.

It's been a couple of years since the last review so it was time for an update. I tried to get a…read morewalk-in appointment, but they no longer do that so you'll have to schedule one. When you do make an online appointment, you'll be directed to a screen where you fill out lots of pertinent medical information. There's also a breakdown which lists the different services with the associated co-pays. I chose the retinal service and vision test which cost me a $65 co-pay with VSP insurance. Once again, this was another five star experience with Dr. Patel. I added a couple of informative notes below.

I really like the optometrists here. I've been going since I moved to Austin and always found…read moreeveryone to be very professional. They get patients in quickly and answer any questions or concerns regarding my eye health.

Customer service! Educate your employees on products & how to treat customers. Change contracts…read morewith the lab that makes the glasses so you can be better equips to assist those with eye issues or disease. Stone Hill Optical came highly recommended I have an autoimmune disease that affects my eyes making them super sensitive to light. I need transitions with the darkest tint available & every add-on available. Glasses are very expensive with insurance because of this. The exam went very well. A very nice young lady helped me select frames & made the order. I picked the glasses up & there was very little tint. I took them back within minutes. I was told my insurance would not cover the tint & that was the reason. False!! My insurance never pays for add-ons. I asked for my money back & I left the glasses with them because I could not use them. I received a call telling me that it was the lab they use. The one they use does not make lenses with a grade 3 or higher tint. I was not told this up front. I was also told that Stone Hill Optical could choose any lab they wanted but contracted with this particular one. WHY? Is it the cheapest? I was told they would find another lab to make my glasses. I picked up the remade glasses a couple of weeks later. A man "assisted" me with them. I said something about the tint better be right this time. He suggested I allow them to make me a custom pair of sunglasses. Seriously?? I spend over $800 out of pocket for transition glasses & he makes a comment like that. I put the glasses on & he told me they looked straight & no effort to make sure they fit other than that . I just left before I lost my temper. I went back to have the nose pieces switched out. I got stuck with the same guy as before. He gave me the last pair of silicone nose grips they had in stock. I had to ask him three times before he told me the size of the grips. Customer service is MUCH to be desired. My glasses still do not fit properly & still do not get dark enough in sunlight. I do not live in Pflugerville & am recovering from major back surgery. I will have to go back again when I feel up to it to have them properly adjusted. I definitely will not let the same person assist me again. Stone Hill Optical may be good for those with normal eyewear needs. I honestly do not know. I do know that I will not use them again next year. I do not recommend Stone Hill Optical to anyone who needs new eyewear with major eye issues. The doctor was good. The rest was a ...well definitely not a good experience.

I cannot say enough good things about Cindy! She fixed my favorite glasses for me completely free…read moreof charge, just as a kindness. I offered to pay her, but she was so incredibly sweet and wouldn't take anything. Highly recommend

Great customer service. They actually take the time to explain and answer questions. Great doctor!read more

I had a great experience from beginning to the end of the visit. I called earlier today to try and…read morebook an appointment for an eye exam. The lady was fast and very helpful to get me a same day appointment. She quoted me over the phone $140 to $180 for the whole exam. I get there and everyone is nice the facility is clean and very overall professional. The dr. Gave me an honest and great exam I walked out with my eyes feeling great with new contacts. I would highly recommend going here if you need an eye exam. Kinda pricey but overall worth it!

This optometrist office is cute and awesome. I really enjoyed how they made me feel welcome when I…read morecalled in and then also when I walked in! Prices were fair and services were excellent! Plus they were personable and gave me some contact lense solution! The eye doctor here is personable and has great bedside manners. The staff was prompt and kind and well mannered. Thank you!

Great all around !!!! Second time here , this is a hidden gem within the eye wear austin / Round…read morerock area!!

Staff is incredibly rude and does not explain things upfront. They don't even try to be kind or fix…read moretheir mistakes/misunderstandings. When I first started coming here, five years ago, they were amazing. Will not be back.

So thankful we have this quality, vision care facility conveniently located here in Pflugerville…read more My appointment this week was handled very well in a timely manner. I'm glad I'm one of their customers.

My appointment was at 9:10 AM, and I arrived early, but by 9:30 I still hadn't been seen. What's…read morethe point of scheduling an appointment a month in advance if they don't respect your time?