After dealing with several private-equity backed HVAC companies that felt more like high-pressure…read morecar dealerships, we were relieved when Gill from Warrior Heating and Cooling came by. From the start, he was honest, thorough, and transparent. He took the time to explain everything clearly and never once tried to upsell us on things we didn't need. We decided to replace both our AC system and gas furnace (after the furnace died on the morning of the first blizzard!) with new American Standard units, and Gill gave us a very fair and reasonable price. While Warrior may not have had "7 trucks ready to finish the job in one day" like some of the larger companies promised, Gill and his team focused on doing the work the right way -- with care, professionalism, and attention to detail. What really stood out was the customer service. Gill even helped us install and set up a new smart thermostat I had purchased myself. It's rare these days to find contractors who are both skilled and genuinely trustworthy. We'll absolutely be calling Gill again for any future HVAC needs, and we highly recommend Warrior Heating and Cooling!

Very professional and honest. Helped with cleaning and descaling , explained everything clearly…read morewithout pushing unnecessary replacement. Would definitely use again!

I've used Central Cooling & Heating for annual maintenance and insulation work. They're fantastic!…read moreWhen you call, you always get a human being at the central office, and they're polite and responsive. The technicians show up promptly, do great work, and keep your home clean by wearing protective covers over their work boots (seriously, it's a small thing but it makes a world of difference to me). The annual service contracts are very reasonable, and contract customers get priority, which is awesome. You can't plan emergencies, but you can plan on setting up a contract! For twice-annual tuneups on our HVAC equipment, Luis and David have both been fantastic, giving good advice and making sure our systems (installed by another, less responsive company we no longer bother with) are in good order. I only wish we'd had them install our equipment in the first place. For insulation work, Corey and team were great about assessing our home, providing recommendations, and working on the fly when it turned out some of our walls already had insulation. These folks are easy to get ahold of, easy to work with, and unfailingly polite and awesome at their work. I can't say enough great things about them.

We used CC for annual service on our gas hot air furnace for years. We were always signed up for…read moretheir Gold service plan. A few years ago we used them to replace our furnace. Pricing seemed fair, was done quickly. All good! Then last year our heat exchanger failed, during the absolute coldest snap we had all winter. Good news - the part was under warranty, so no charge for the part! Bad News - while Gold service covered all parts and labor for any work needed, heat exchangers are excluded. So we'd have to pay for labor. OK, that can't be that much, can it? WRONG. They had moved to a cost per job model, so labor isn't charged hourly. And the cost to do this job? Thousands of $$$$. I spoke to several people at the company. They refused to do anything different. We had no choice. The ONE technician came in, and it took him less than 2 hours. We ended up paying over $1000 PER HOUR for the work. A complete and total rip off. I will NEVER EVER use this company again. Screw them

I hired Total Comfort to redo our basement boiler/furnace plumbing and to install mini-splits…read morethroughout our home in the Boston area. I cannot speak highly enough of the professionalism and quality of work done in a timeline manner. Honest, Dependable, Great value, and perfect installation considering many factors including a very old and difficult home to work with. A+, Recommended.

James came out to our home and did an amazing job. He was kind and professional and explained…read moreabsolutely everything to me. He did a thorough inspection of all parts of the system. He gave his honest opinions of what could be replaced and what the rough costs were for each component plus labor. He also explained what he thought was the best option to keep our current system running at it's best, which I chose to do. He re-gassed our unit and added a startup capacitor which seems to have done the trick! The outdoor unit kicks on easily, runs quiet and consistently now. And of course the AC blows ice cold now. He even gave recommendations for future maintenance for not only the AC unit but the boiler as well. I can't recommend Total Comfort Mechanical, and James, enough!

I wouldn't use this plumber again. He spent a large chunk of the time for looking for stuff in his…read moretruck - which he charged me for. I was very clear about what I needed - a standard sink mount. He worked at a pokey pace. I did not get a sink mount - but cheap metal brackets you can buy for 97 cents each ($60 parts). One of the brackets is installed incorrectly and wiggles - it's not tight. He also drilled into my kitchen cabinets - unnecessary if a proper sink mount had been used.

The best plumbers around! Fair, honest and fast too. Highly recommended! I really can't speak…read morehighly enough.

Max Heating and Cooling is outstanding…read more My old heat pump system wasn't working, so I contacted one of the big companies in the Boston area. Their guy came in and wouldn't even look to see what was wrong with my unit. They immediately told me that I needed a new system and quoted me an outrageous price. They told me that they needed to rip out all my walls to put it in. I wanted to get a second opinion, so I put a request through yelp. Dan, the owner of Max, emailed me within an hour with his cell number. Stacey, the office manager, called me first thing the next morning and sent out Joseph, who did a careful analysis of my system. It did need to be replaced. Paulo came out and did an outstanding installation, over 3 days, staying late on a Friday night to complete it. My walls were all kept intact. And the price was MUCH lower than what the big name company quoted me. DEFINITELY USE MAX!!!!! Feel free to contact me for details.

Had an absolutely amazing experience with Max Heating and Cooling! My old steam boiler developed a…read morecracked heat exchanger, and Max Heating was prompt, informative, and willing to do the replacement during the New Year holiday. Dan and Sam have been stand-out with the depth of their answers to my questions. I appreciate that immensely as a demonstration of how much they care about the subject matter, and how much they care about ensuring I'm properly informed on what is happening. Sam and his crew were out all day yesterday dismantling the old boiler and installing the new one. They were friendly and engaged the whole time letting me observe the process. Sam called me over throughout to show me up close what had corroded in my old boiler, and to explain to me how it happened. He did the same during install of the new boiler to demonstrate all the critical aspects for maintenance--including letting me unscrew and rescrew a piece to practice for future cleaning. The new boiler is running smoothly right now. I feel like I understand its pieces. Sam even took an interest in diagnosing why my bathroom heating panel (which has never worked) wasn't heating. He cleaned out its vent and it has heat now. My cat is very happy to be warm right now. From the way Sam and his crew talked through all the aspects of the work they were doing, it was clear they take pride in the quality of the work. This wasn't just a job to get over and done with. And what's more, they did it for $2k cheaper than my competing quote. Max Heating and Cooling will be the first people I call for any plumbing projects I have going forward.

water heater started leaking Friday night. was able to get…read moresomeone out first thing Saturday morning. Ryan was great, tried to keep my carpets/bathroom clean as much as possible and was patient in discussing my options and answering my questions. Surprisingly was able to get an appointment for install on Monday. Jared was also great. Definitely appreciate the small details and concerns to keep the carpet clean like hand carrying both the old and new water heater up 2 flights of stairs. Between the quick response/scheduling time, clean workmanship, and fine attention to detail, happy to say the leaking water heater experience felt less chaotic with 128's help! Total turnaround time, Friday 11pm to Monday 4pm hot water up and running!!

I called 128 Plumbing about one cracked drain pipe. I was told my entire house needed to be…read morerepiped. The estimate (#435094323) was $30,275 to demo every wall and ceiling necessary, disconnect first- and second-floor bathrooms, toilets and sinks, and replace the main stack. That was presented to me as the only option -- no alternatives, no phasing, nothing. And it did not include the roughly $6,000 I'd need to close the walls back up and reinstall fixtures, or the ~$400 roofer I'd have to hire and coordinate myself. Their own estimate puts the hole repair on the customer in writing. All in: nearly $37,000. Meanwhile my first-floor tenant was told she couldn't use her bathroom or her kitchen. When I hesitated at the number, I was told that at least if I sold the house I'd "have retail value." That's the line that made me stop and get a second opinion. Thompson Plumbing came out, found the actual leak -- old hubbed cast iron serving the kitchen -- and repiped it. $2,995. My final invoice was $3,420, and that included an unrelated frost-free silcock I added on. My toilet was fine. My kitchen sink was fine. My tenant's kitchen and bathroom were fine. Not one wall was demoed. Same house. Same leak. Ten percent of the price. I'm not going to speculate about why the two assessments were so far apart. I'll just say this: if 128 Plumbing tells you your house needs a $30,000 repipe, get a second quote before you sign anything. I nearly didn't, and it would have cost me thirty-three thousand dollars I did not need to spend.

i usually like to call for 2-3 quotes but only did 1 with with Renato and he seem like a fair…read morestraight shooter with reasonable prices so i just went with him. got my water heater replaced, he prompted me that my pipes have not been in compliant since i bought my condo, also recommended to install automatic shut off valve. all the recommendations makes sense so i went with him. he was out the next day and finished job same day. no issues so far so would recommend him if you are looking for a good plumber who knows what he's doing. i got my property inspected as a new unit and the house inspector did not make any comment on the proper pipe that should be installed on a water heater.

These folks are awesome! They came out and replaced my hot water heater the next day. The folks…read morewho did the work were nice. They were reasonably priced and knowledgeable.

Needed to replace a filter, and fix the hot water heater…read more Did a great job at both, easy to get in touch with and to set up an appointment. Overall really nice experience. Would/will hire again.

I have no idea how these guys have any good reviews. They don't return phone calls. We have called…read morethem at multiple instances. But this will be the last.

Left a message on Yelp at 11:00 PM by 9:20 in the morning the next day my AC unit was fixed. I'm…read morevery pleased with the efficiency friendliness and reasonable price.

Call answered by live knowledgeable technician. Received quick service for emergency situation…read more Good value.

I've used Boston Equipment for years and they're always very responsive and provide outstanding…read morecustomer service at fair & equitable prices.

What do you do when it's the middle of January and your heat stops working in your new house and…read moreit's your first winter there and your first time being a homeowner? Well, first, panic. Then do a quick, deep, frantic search for a reputable heating service at 11pm, which I didn't think existed anyway. Turns out it does, and our experience with BESC was the best we could have asked for. Emre showed up the same day I called, on time, was patient, friendly, and thorough. The man takes his work seriously, tries to problem-solve from all angles, and didn't leave until the issue was fixed. Plus his services are affordable, so we signed up for a twice-a-year subscription to come back and check our heating and HVAC before summer/winter. Thank you Emre!!