Short review: I eventually got my propane refilled (Oct 2022) but never heard from the company…read moreagain for follow up work (as of Jan 2023). The driver is really the only reason they're even getting 2 stars. Prices are pretty much the same across the board. You can probably find a better company to give your money to. Long review: Initial phone call to setup service was November of 2021 (yes, 2021) for a 29 gallon OWNED tank. This company had filled the tank for the previous homeowner for at least the 4 to 5 years prior, if not more. The homeowner passed away. No gauge on the tank, so I had no clue if it was full or empty. I just wanted it filled (if it was empty) or them to tell me it didn't need to be filled and move on. They needed me to create an account and give them my social or I could pre-pay. Cool. I'll pre-pay. Never heard back. I call other companies in the area to refill this tank and turns out those companies are even worse and even more unwilling to take my money. Move forward to September 2022 and the tank is now 100% empty, so it turns out it was full in November of 2021, I guess. I again, call the 3 companies in my area that handle propane, including Eastern Propane. No reply from any of them. It really makes you wonder. I wait a week make all the calls again, this time when I call EP I get forwarded to a different number after speaking to their 'answering person' (I don't know how they have it set up). I spend a good 25 minutes regurgitating my frustrations over the past year and they assure someone will be out. Five days go by and not a peep. At this point, I'm just ready to buy a brand new tank from whomever can show up first and be done with it all. Finally get a phone call, "they'll be out tomorrow at some time to fill your tank and they'll need to come inside to do a leak check, etc." The driver (I can't remember his name) shows up at 8am on October 7th, 2022. He's very cordial, understanding and CAN believe how ridiculous it's been to get this tank refilled. He tells me that he has worked for these other companies and it doesn't surprise him. While he's filling the tank he tells me that he's only going to fill it about half way because they'll need to replace the tank with a new one due to it's age. They'll come back in about a week to do so with a FULL, brand new tank and do the leak test inside the house when they do the swap. I won't be charged anything extra for the full tank, as we'll just be limping along on the little bit he's put in the tank currently. OK, that sounds great! After over a year of dealing with this it's amazing to FINALLY get some good news and some amazing positive help. He puts everything back together. I ask if he needs to come inside to do anything and he tells me that it's not necessary as the service tech that would be coming out would do it. OK. He packs up, hands me the receipt and leaves. Three months later. Zero follow up phone call. Zero follow up leak test. Zero follow up tank swap. No clue how much propane is in my tank, once again. In all honesty, they should get zero stars, especially for false promises and never following through. And the kicker is, they have the nerve to put that the tank is LEASED on the receipt.

I called them today do to a burner not firing. I bought the home 6 months ago and gave them the…read morefirst call since they were the last to service the system in March of 2017. I was told that because I wasn't an oil delivery customer they were not going to come out and service my burner. I reiterated this was an emergency that my system was down and was told they couldn't help me. I restated; "so you're telling me you are refusing to provide me service?" the receptionist very professionally said yes. Needless to say I won't be calling them for anything. She didn't even take the opportunity to get my oil business with a price quote. Steer clear of companies that don't put clients and their needs first. Shame on management for having an antiquated policy of terrible customer service

ABC Refrigeration Heating and Cooling were excellent. The showed up and fixed my boiler for around…read more$500, which was significantly cheaper than another company quoted me at. I will definitely be using them again.

Not sure where all the hate is coming from. I have been using them to clean and service my Oil…read moreBoiler for years without a single issue. Keep up the good work!

Big Shout out to owner Mat. Sunday major storm coming. 1/25/2026 my heat stoped working it was 40…read moredegree inside it was freezing. I called Home Comfort Solutions came right out and Bang we had heat.highly recomend this company. Great person. Billy Shores. and Patricia Notrem. I give them 10 stars. great price.

Save yourself the trouble and call the next company. We reached out on a Thursday for a broken air…read moreblower but they didn't have any availability until the following Monday. That was fine, we still made an appointment for 8:30am and told them the air blower was broken. The technician shows up an hour late blaming his truck and tells us the air blower is broken and that he'll need to come back in a few days. Took him longer to put his stickers everywhere than to look at anything. He says it'll be about $900 for parts and labor and charged $200 for the visit for Monday. I told him OK and I'll call his office back in the afternoon to schedule. I call back later in the day and it goes to voicemail so I leave a message. They never call back so I call again on Tuesday morning, spoke to someone but still had to leave a message and wait for a call back. I call back again Tuesday afternoon and the quote is now $1,100 and when I ask about the parts they want to install because I want to match what I currently have, they say they'll call back. What an absolute waste of time and money. Keep scrolling and save yourself the hassle.

Don't replace your HVAC or get service without contacting Unger HVAC! My neighbors used them and…read morerecommended them and they are great! I was so nervous about replacing my unit. The owner spent a lot of time explaining my options and the differences in the types of systems. It allowed me to make an informed decision based on my anticipated longevity in my home versus budget options. Steve also laid out my options when I asked about financing. His wife Chris in the office is quick to help and answer my calls and questions. The technicians were just so sweet and professional! They did such a beautiful job on my outside unit. The spot where the old unit sat was so unstable and they built it up and made is sound and attractive as well! I can't say enough about this experience. You won't be disappointed!

I received good and prompt service from Unger heating and cooling…read more Thank you Paul M

My heating/AC unit fan decided to die last Monday right in the middle of a heatwave. I reached out…read moreto NexGen, who was at my house handling an assessment within two days - thanks, David and Yazmin for getting that started and financed - and were on property and completed with an entirely new and incredibly power system by Friday. The customer service throughout each step was next level (or is that NexGen level?!), just in time for more days of 100+ degrees. Thanks again to David and Yazmin, and the guys on the ground on Friday: Juan Carlos, Mike, Junior, Ivan, Herb, and Nathan. Much appreciation and gratitude,

From the owner: Your comfort is our priority – we provide stellar service!read more

Had Andreas Plumbing and Heating in for a service call for some troubleshooting. Technician Paris…read morewas AWESOME! He diagnosed the problem and fixed it immediately.

Run don't walk away from this predatory operation. Quoted over 15k to replace a 2.5ton heat pump…read more Getting it done for less than half that cost. High octane sales presentation and follow up calls. A 2.5 ton heat pump system prices out online at around $3k. Run Forrest run!!!