I recently found one of my old brass instruments, the trumpet in storage and recognized the valves…read morewere stuck after a decade of sitting, never been professionally cleaned ever, just needed a good service and Seattle Sound Repair came through. 1. I called ahead to ask if I can bring in my trumpet for an estimate for services. 2. I got there, got an estimate for services. I was also informed that I would be notified if the cost would be greater. 3. I did get a phone call that the trumpet for the most part was done but there were other issues (which I knew existed when I first had it over two decades ago) which could be resolved but it'd cost extra. I agreed to it. I figured if I'm going to get it serviced, I should just pay to get it serviced in full and the right way. The communications were timely and transparent. Looking around the place reminds you of a music store Mr. Rogers would have visited. I'm happy there is a brick-and-mortar shop that still performs this craft of repairing instruments. Also, out of all the years I've played this old Yamaha trumpet, it never played so great as it does now. It pays to have a professional service. Of note, best time to go here is in the morning if you drive because there's a good chance you'll find free 2 hour parking.

Marie does great work, in timely fashion, and charges a very fair rate…read more This is the only shop in town that I trust with my horn.

Well stocked, kind, and helpful. Why go anywhere else? Besides Ted Brown has been in Seattle for a…read morelong time, maybe 40 years +. I like to support the classic Seattle stores. Ok, so you could say like Nordstrom, Starbucks, and Amazon? No. Once a store has achieved world domination I give up on it. The rest of the world supports Amazon so why should I? But I do like to stick with the smaller stores like Ted Brown that have managed to hang on for decades.

Sad that I absolutely dread walking into this store these days. It used to be an extremely happy…read moreplace for me. Now I get looked at like I'm trash, not spoken to and completely ignored by employees of this company. I have walked in with $5k budget to buy tour gear with and left to make a Sweetwater music order in the parking lot. Music stores are dying and this one deserves it. If all the other string music stores act the same way I get why Sweetwater is so popular. Just a terrible music shop with really bad employees and mid level gear you're not missing anything.

Just fantabulous. A few things set them apart from other instrument techs that I've used over the…read moreyears: 1) Their work is good. Like really, really good. My clarinets and saxophones are very happy. 2) They're honest. No upsell - you get an estimate, ends up being the final amount invoiced. 3) Great Value for the money. 4) They run their business like a business - online appointments, scheduling, get the work done. The folks here love what they do and it shows.

BandWright is top-notch. Honest, down to earth folks with great repair skills and a fleet of…read morequality tools to help them get the job done well. If you're tired of running to the bigbox store and want a more personal touch and to speak to an actual technician, Bandwright is the place to go.

I tried my best to set up my newest guitar. I've done it countless times before but I just couldn't…read moreget this one dialed in. I decided to try this place. I didn't want to take it to Guitar Center because they are hit and miss. I didn't want to take it to Mike Lull because although amazing, they are expensive. After holding my guitar for 10 seconds she assessed the problem being with the nut slots. She said it would take 2-3 weeks for the complete set-up. She only works 3 days a week but I figured I would let her have it. Three weeks later, I have the guitar. Action is incredible. Intonation is spot on. Just perfect job

Very knowledgeable and great work, very helpful too. I would recommend Silesia Guitars to anyone…read morewho needs an expert luthier.

He is the best at what he does, nothing is ever left until it is the best he can do! He works with…read moreall his clients to make sure they are happy! I know because I get to see him in person all the time. And his perfectionism is true gift when it comes to making an instrument work well for its owner. He knows how much it means to his customers to be taken care of their baby! The vehicles to your dreams.

Where to start? Robert has done 3 jobs for me in the past year. First, he setup an Epiphone 339…read morethat looked great but didn't sound so hot. After his setup it sings and is now my favorite guitar. Next, I gave him a VOX Guardsman amp that had some static issues. He checked and cleaned every connection. When I got it back it sounded clean and loud. Next, he did a repair/restoration of an old LP that I did not take a care of. He straightened the neck, installed new frets, gold hardware and tuners, adjusted the nut and polished the whole thing. Robert returned it to factory condition. The neck is straight and the action is sublime. The quality of Robert's work is very high and he is equally gifted with instruments and amps which is rare. Additionaly, Robert is really easy to work with, a great communicator and his rates are super reasonable. I am very glad I found him and will be bringing him more work. I've had some good repairs before but Robert and Smithway are the best I have experienced.

The world needs more guitar shops like this. Damn fine selection of Acoustic Guitars, Electrics,…read moreBasses, Harps, with a curated selection of amps and fx. Also probably one of the best Ukulele selections you'll find; not the cheap toys...real ones made in Hawaii and even some Japanese models that I've only ever seen in Tokyo. There's accessories and instructional books too. I did really want to see a few lap steels but I can't fault them for that...they did have a selection of finger picks and tone bars at least! Worth popping in even as a visiting tourist like me.

What a music store! They are the only sellers of Kamaka ukuleles in Seattle. I went in for a…read moreukulele and almost came out with a Gibson guitar. Really awesome store for all guitars, ukes, and surprisingly- harps. They have music lessons as well. I can tell that this place is well established from the older days in Seattle, and having been inside, they know their business and it was very busy. Thank you for my new forever Kamaka ukulele!

Nice little music shop that rents, repairs, and sells new and used instruments. I was surprised at…read moretheir variety of items, considering they are rather 'off the beaten track'. Plus, their prices are better than some around town. Good customer service and knowledge about products.

Once again, Mr. Castleman came through for us. I totally forgot (my bad) to come back and write a…read moresecond review in march, after he fixed my daughter's cello. What a great job he did! Not only did the major stuff get fixed, but also every nick and scratch was filled, smoothed and removed. The cello looks a lot better now. Also, he saved us some money by working on repairing existing pieces, instead of just replacing the bow. He did advise us on better handling of the bow to avoid future problem, and also that the bow fix could be just a temp thing, and might still fail. That was back at end of March. The bow is still being abused daily here! =) Once again, thanks for the artisan-ship, for the professionalism and for the time you took talking to my daughter and I. We always learn something valuable from you! =)

quite a drive for me living just south of Olympia, but well worth it, next time will give myself…read moremore time to enjoy the area & this amazing music shop. found Crossroads had the Martin in stock I was looking for thru the Martin website, had tried a big box music store near Seattle but pretty much ignored so walking into Crossroads & immediately greeted & attended to by Sara, one of the owners of the "mom & pop" musical instrument shop was very pleasant. The Martin Jr in stock was hanging with the other guitars was ready to play & she set me up to try it out. They had a good selection Martin accessories including a good assortment of guitar strings including the Martin brand so I also bought a spare set of the Martin LifeSpan Phosphor Bronze Light strings. I was short on time so did not get a chance to fully take in the ambience & experience of Dan & Sara's music store, but reading up on Crossroads before hand on their website & stepping into their store, I felt the warm embrace of some good vibes, and appreciate their community involvement in local music events in this very charming waterfront town. I like contributing to local businesses so I not only walked away with a very nice Martin acoustic electric guitar, it felt rewarding to give back. I hope to explore more of the Washington peninsula & look forward taking more time visiting Port Townsend & Crossroads Music.

Great selection! They had many more Ukes than your average Guitar Center and many higher end models…read moreincluding KK and Martin that can be hard to find even in Seattle and Bellevue. The owners were friendly and helpful and encouraged trying out different ideals. (I loved the wonderful KK baritone) and gave useful and helpful tips on restringing. My kind of music store - they are passionate about their stuff and it shows.

This is a tough store to review. Absolutely horrible location placement? Check…read more Terrible parking? Check. An acoustic guitar room overflowing with Martins, Taylor's and janky used guitars not fit for kindling? Check check and check! However in the midst of this dumpster fire I did find that one special guitar I was looking for, with incredible action, at a decent price. So yay for me, but this just won't be my go to Guitar Store ... ever.

The staff seems to be universally willing help and they just about have it all, new or used.read more