Booked a washer repair through Yelp's request-a-quote feature and the pre-service experience was…read moresmooth. Communication was quick and clear -- the provider, Dan H., responded promptly and answered all my questions and pricing before confirming anything. Scheduling was easy too: picking a time slot that works for both parties! So far, 5 stars for booking and excellent responsiveness. I'll be back for another review once the actual repair is done to reflect the service quality itself!

Had an issue with our oven pre-heating and was on the fence on whether I should purchase a…read morereplacement or attempt to fix. I found Appliance Fixers through the Yelp app decided to give them a try. The initial contact was seamless. I was able to book for a next day visit. The appointment reminder is via automated text message and clearly outline the date, time, and my address. Sam was the assigned technician for my appointment and he arrived early, which was very much appreciated. The diagnostic visit was $70 which is applied towards labor if I choose to go with the repairs. Sam found the issue within minutes. It was a faulty lower heating element and prevented the oven from reaching preset temperatures. Sam immediately contacted his office for parts was able to get me a quote for the total repair. Sam also guaranteed OEM parts and highlighted their 90 day warranty on their repairs. He came back the next day and completed the repair, tested the heating element, and ensured everything was to spec. What I really liked about the experience is the response time, friendly technician, fast repair time, and seamless quote and payment process. The pricing was reasonable and there was also no pressure to choose the repair, which I greatly appreciated. Overall, a great experience.

Greg got back to me promptly, took my fridge info and came the next day. Cost to repair was…read moregreater than replacement and he was upfront about that, which I really appreciated.

I called regarding a fridge that wasn't keeping temperature and started to defrost. Gregg asked for…read moremy fridge model and came out within a few hours to diagnose the issue and thankfully he already had a part on his truck to fix. The fridge was backup and running within the hour! Highly recommend this gentleman for his great service.

He took a show up check! $130.00 checks only! Looked at what we wanted done took a week to call…read moreback to ask for an additional check for approximately $180.00 Said he would be there tomorrow with parts Three weeks ago! This guy is scum a rip off grifter without morals! Do not chance this guy!

Sorry that I have to give a 1-star review since I had such a positive experience previously. I…read morewould be inclined to just let this go as a lesson learned, but I've been recommending Clint to anyone who asked and previously left a 5-star review and that information needs to be corrected. I bought a used wine refrigerator from an estate sale (another lesson learned) that wasn't working right, so I called Clint. He had worked on a refrigerator-freezer a couple of years ago and got things working again quickly, although the first time he was here he was several hours late and said he'd been up all night working on his van. Huh, well he did finally get here and did a good job. This time I texted him pictures of the refrigerator and the identifying markings so he'd know what he was dealing with. On March 11, he was going to be here sometime between 10 am and 1 pm It got to be almost 1 and I hadn't seen or heard anything so sent a text asking for an ETA. Nothing. At 2:15 sent another text...nothing. At 4:28 got a text saying he'd be here in about 20 minutes. When he finally got here he was very apologetic and told me he'd put my appointment down for the wrong day and hadn't gotten my texts because he'd been out of cell phone contact. Spent a lot of time telling me how much his wife's death had impacted him and he wasn't thinking clearly. Turns out she had passed last year and he is struggling. He looked at the refrigerator and told me he didn't know what to do he would have to research it. Meantime, I needed to give him a check for $186.75 to cover his time, this trip and any future trips. I did that because he had done the same thing last time and it worked out. So off he went to "research" what to do. About 3 days later, I texted asking him where he was with the research and ordering and asking if he could get the parts ordered that weekend. I believe that was when he called me and said his brother had been sick and he'd been dealing with that. March 14 and March 15 I sent texts asking if he could get to that that project soon. No response to either. The call with the story about his brother being sick was the last time I heard from him. On March 18, I sent a text telling him that in the absence of a response from him, I made other arrangements to take care of the refrigerator. No response. On April 1, I sent him a text with an outline of events and communications and asked for a refund of $100. since I thought the $86.75 remainder should cover his one-time trip fee and no services rendered. (Check cashed within 24 hours of being here). No response to that either. So, I spent $186.75, and many hours waiting for Clint to arrive/waiting for Clint to respond to texts and in return got aggravation, no repairs done and my own time wasted.

Dmitrii was excellent at diagnosing and resolving the two failed microswitches in my microwave…read more However I'm not very happy with A-Service false estimating practice. When I contacted them they estimated similar work at $2-300 parts and labor. I don't mind that estimate being wrong, but the reality is they charge $300 minimum for labor, not including parts. It was impossible for the job to be less than $300, so why was the estimate less?

I hate to do this, but the situation warrants it. I called A Appliance Repair because the washer at…read moremy rental property wouldn't start. They seemed to have decent reviews and were able to get to the house sooner than any other company so I went with them. The first appointment was for Sunday January 18th with a window from 10am-12pm. This was to diagnose the issue. The tech Dmitrii didn't show up until 12:45pm. Things happen so I wasn't too concerned about him showing up late at this time. I was told Dmitrii had diagnosed the issue and I was sent an invoice and needed to put down a 50% deposit in order to move forward with the repair. He didn't have the part on hand so we had to schedule for another day. The second appointment was set for Tuesday January 20th with a window of 6pm - 8pm. I got a message from Dmitrii at 8:01pm saying he was having car troubles and could no longer make the appointment. A little shocked that he just learned of his car troubles a minute AFTER my appointment window but okay. We rescheduled for him to go out to the house the following day. The third appointment was set for Wednesday January 21st with a window from 6pm-8pm. He showed up within the window this time at 6:40pm however, he was unable to fix the issue. Dmitrii told my tenant the day he "diagnosed" the issue that it was either the actuator or the transmission (I had no idea about this because the invoice I received was for the actuator so naturally I assumed that's what needed to be repaired). So he left and I called in to see what was going on. I thought that the whole point of a diagnosis was to figure out what the issue was. I was told he may have gotten a faulty part and would like to go back out to the house to try and fix the issue. The fourth appointment was set for Thursday January 22nd with a window time of 4pm-6pm. I get a text from my tenant at 6:01pm that Dmitrii has not shown up yet again. At this point, Im extremely frustrated with this tech. Not only has he been late, not shown up to an appointment, misdiagnosed the issue, but he's wasted a lot of my tenants time as well as mine. He finally shows up at 7:23pm almost a whole hour and a half late, but again does not fix the issue. When he didn't show up on time this night, I was able to speak to the owner and before Dmitrii showed up he let me know that if the issue isn't fixed I will get a full refund so that was nice. Moral of the story, I ended up ordering a new washer and will never call A Appliance again. I feel like o failed my tenants by calling this company and leaving them without a washer for over a week now since we have to wait a couple of days for the new washer to arrive. I wouldn't have been so frustrated if the tech communicated better, or at all. Every time he was late I had to call, no messages from him to give us a heads up. My suggestion is if you want something done in a timely manner, go elsewhere.

I usually have bad experiences with providers assigned through home warranty insurance, but Pacific…read moreHome Appliance provided exceptional service. The communication was great and they responded promptly. Joe had to order parts for my fridge following the initial diagnosis and returned within a reasonable time to complete the repair. Joe is outstanding and incredibly personable--he explained the issues in great detail and gave helpful tips on how to maintain the fridge. I highly recommend Pacific Home Appliance and Joe to anyone in need of appliance repair.

Very unresponsive to calls. My home warranty contracted them out and I've left several messages to…read moreschedule my install and have had no response.

ProFix Appliance has fixed my washing machine, my dryer, my oven door and my microwave in the past…read moreyear. I cannot recommend this father and son team highly enough. Their communication and responsiveness is excellent and their pricing is accurate and fair. They have superb customer service. They come with tools and fix what they can on the first visit. If they need parts - they go get them and return the same day. I appreciate Profix Appliance and will continue to use this company for all of my appliance servicing needs.

I highly recommend ProFix Appliance Service. I had a washer problem, as the water was not draining…read moreand the machine was not balanced. This service came out immediately and after an hour identified the problem They ordered the necessary parts and told me they woud come back for the install in 3 days. True to their word ( which is highly unusual these days) they were installing the new parts on the 3rd day. The washer now works great and doesn't make noise when spinning out.. They are very polite and most important competent!! Good Guys to know.

quick and reasonable price. but The machine has another problem this year, so I call them and fix…read moreagain.

I had a fantastic experience with this group…read more Firstly, they were very, very thorough when they came over to take a look at my furnace to setup my heat pump and AC. They went through every single vent in the house, inspected every single nook and cranny to determine what would be needed, including the furnace itself. Secondly, they were very patient in revising their estimates several times after every unnecessary question that I asked them with requests for revisions. Thirdly, they came over exactly at the time specified, got to work right away, were very friendly, and didn't ask for anything. They spent a full day, working tirelessly, got the job done, tested it thoroughly, and left only after completing all checks. Their price was very competitive too. All in all a fantastic experience. Highly recommend this crew.

Leo got here an hour early and was able to fix our freezer on the spot. These folks got us fixed up…read moreso fast our food didn't even have a chance to fully defrost. Thank you Leo for your professional and knowledgeable service, will definitely use your company again!

My dishwasher would not drain properly and was showing an error code. It turned out that it was…read morenot draining through the disposal like most DWs do. This was explained to me by the tech, and he originally thought we would need a plumber. Instead we decided to route a new hole through my cabinets to the disposal and by-pass the issue. It was great that Igor was willing to do this and get creative with a better solution. Solid company, and they work hard to get a solution to your problem. Would recommend and would use them again.

Quick response, honest, and easy to schedule. Overall, happy with the repair and quick service for…read morea fair and reasonable price. Confirmed pricing and appliance model and verification of replacement parts and service needs and costs. would do business with again. thank you

Everything went well! He was on time courteous. Helped me understand more about my washer. He…read morefigured out what was wrong with it although I did not have the correct parts for the repair