I had an incredible customer service experience today at Auto Zone on Pine Ridge Road in Naples. My…read morecar navigation screen was smeared/scratched in advertently when it was recently cleaned. Ugh. I went to Auto Zone and spoke with Crystal about the problem. She knew instantly what product was needed. I purchased it along with microfiber cloths. Crystal herself went to my car in the lot and applied the spray to the towel and worked on my damaged computer screen for a good 7 minutes. Problem solved! It looked brand new. Crystal is an outstanding representative of Auto Zone and went beyond the call of duty. Many thanks!!

Sam k Very helpful and polite…read more Diagnose problem on battery and replaced it in no time

10/10 needed a part for a mower , special u-joint and these guys had it and made it super easy for…read moreme to get. Even measured with calipers to ensure fit , Will definitely be taking my business here , and a discount for paying with cash!

This is the last true auto part left in Naples. Great people if they don't have in stock they will…read morehave it quickly.

About 11 months ago I purchased a battery through AAA auto support. They came to the house and gave…read moreme a three-year battery for about $300. I did not save the receipt. I called AAA a year later telling them that the battery was dead and could not take a charge. I tried to get in contact with ROSSI towing service in Santa Cruz California and they were rude and did not follow through with my request for getting a receipt or invoice for the purchase of the battery when they helped me on February 2025. To be more specific, when I called AAA for service, they sent out Rossi towing service and they provided me with a battery. Their customer service sucks! They did not help me and the woman on the phone was a real rude bitch! However, I reached out to Napa auto parts on Radio Road in Naples, Florida. NAPA is the business that I am supposed to reach out to to get an exchange regarding the battery. They were awesome! They were kind, friendly and helpful. I would highly recommend this auto parts store for not only battery needs but for all your auto needs. They were wonderful. They talked in great detail on how to keep my battery in a healthy state and even referred me to another source for a battery charger that they recommended because they did not have it in stock. If you hear any negative reviews about this particular store, disregard them. All you have to do is walk in there and talk to them and you'll see how nice they are and willing to help you. It's as simple as that. They were great!

The staff is knowledgeable and fair. I recently went in…read morewith a weak battery and didn't have the receipt from almost 3 years ago. They were able to look up the purchase date and give me a small credit. They didn't have to and I wouldn't have been the wiser. They checked out my old battery with their analyzer and had a replacement in stock. Great costumer service.

Best prices and warranty service for parts and supplies. Although it's not very close to home the…read moredrive is worth it with their personal and professional service. Many times we will need parts and if it's called in early enough they will have it available within the afternoon. If it's not already in the stock room. The staffing here is great haven't seen any turnover. And there is rarely a line of people waiting because most people call in their orders and your parts are already pulled ready for you when you arrive. 16/2025 Ambiance 5 simple parts counter clean Service 5 easy to order and parts are available as scheduled. Location 4 Value 5

I've been buying from The Parts House for years, and they have always taken care of me. If there…read morewas a problem with something I ordered, they would return it no problem. Always grateful for their service. The only thing I will say that I wish would be different is I wish I had the ability to call my local branch, vs a regional call center. Always nice to speak to the people you will be seeing in person.

Had my car dropped off with a tow truck to see if I could try and pick up a starter or have a…read morediagnostic. The 3 employees looked at me while helping others and avoided serving me. After I watched them help not one but a couple more without any hesitation. If they were busy they could have told me but the lack of respect will not have my money for this place.

I went there to buy windshield wipers in fact I go there for everything I need car related. Always…read morefriendly and helpful. Great team.

Old fashion southern hospitality is what I got Needed…read morewindshield wipers for the front and back of my car They have lowest price guarantees and since they also install for free I came. This store is new but we know the brand from up north It's an easy find with a red huge sign and they stay open late till 9pm even on a Sunday night Along this busy road there are many competitors but I chose to try them because it looked easier to access and the strip is newer next to the Asian Market Took only a few minutes from beginning to end and I was back home watching the Bears game on tv The store is new, sparkling new, organized, a good size shop. Lots of specials offered, y'all com on in now!

Very impressed with this store! Jerry was very kind and helpful. Will return ...... Thank you!read more

Absolutely worthless! I went in looking for a 32 inch pair of windshield wipers for my motorhome…read more Number one the guy couldn't speak a lick of English. I tried to explain to him and he kept handing me 22 inch windshield wipers when I had a sample in my hand, I think if you're gonna work at a counter at a store where people are coming in for a service to buy stuff you should learn how to speak English!

Very friendly, clean, well stocked and organized store, #4837, East Naples, Fl. Store employees are…read morealways friendly here and quick to answer questions and locate the products on computers then on their shelves. A shout out to Bob G, who helped me today. He was friendly, knowledgeable ( former mechanic) and helpful as he readily installed a new rear wiper on my vehicle. It's so refreshing being in a retail store where all the employees seemed to really like their jobs and eager to help customers. They will happily install certain purchased parts onto your vehicle and it's free of charge. I highly recommend this Auto Zone!

I recently needed a custom match spray paint to touch up a horse trailer. This store is located in…read morethe industrial area in Naples, but it's easy to find. When walking in, you'll notice the wide variety of paints and supplies they have, everything is clean and well organized. The staff is friendly and knowledgeable, which is a good thing, because I wasn't sure what products to buy or how to proceed. A staff member took me through the process, step by step and did a color match on the horse trailer. I'm glad I found this store, their service is amazing and they know a lot about paint! This is the store to visit when you need a custom match paint for a car or any vehicle. Can't wait to get started on my project.

From the owner: Supplies Plus offers a complete line of Paint and Refinishing Supplies. Ideal for Automotive,…read moreMarine, Industrial, RV, Fleet and Recreational repair projects. Products including: Custom Paint, Clearcoats, Primers, Abrasives, Structural Adhesives, Body Fillers and Putties, Masking Tape and Paper, Reducers and Solvents and Detailing Products. With over 25 years of industry experience, our on-site color experts can assist with any job. Our stock of quality brands include Matrix, Valspar, Automotive Art, Lesonal, AwlCraft, Debeer, Unleashed and many more. Serving the Southwest Coast of Florida with 4 locations in Fort Myers, Port Charlotte, Naples and Sarasota. Come by and see what we offer for your paint and refinishing needs. Free Same-Day Local Delivery.