I am a down in Florida for a couple of months and needed our Lexus serviced. Called the service…read moredept and the fot me at 8:00 am today. The service representative Jackson Kirby was, a perfect gentleman and very professional. He went over everything that was done and suggested other items that may need service at a later date! Over all experience was great! The best thing was the dealership had fresh pastries and coffee!

I do not recommend using them to paint any part of your car. Apparently, they only warranty it for…read more12 months. My car has peeling and bubbling of the paint.

The Best place in Bonita/ Naples to take your car or truck . They have always kept my 16 year old…read moreJeep Wrangler going and our Mercedes Benz 300 SLK as well. Honest and fair . Peter Bonita Springs FL

This auto repair shop is excellent. They diagnose the problem tell you the options for repair and…read morefix the problems very professionally. We trust Jose with all of our vehicles even the German cars. Best shop in the area. The prices are reasonable and they never overcharge.

I have gone to Central Auto a few time for routine maintenance. They have always been fair and fast…read morewith their services. Rubin and his father have always gone above and beyond to look for potential problem and have let me know of anything that may be a problem in the future. Today they did a front brake job on my Lexus SUV that was amazing. I am about to leave on a long road trip to N. C. If they had not gotten this done so fast I would have been stuck renting a car or driving an unsafe car. I really love that this is a family business and that they actually care about their customers and there safety. Thank you guys , I would never take my or my families car to anyone else. A

On July 2, 2026, I had a confirmed appointment at Central Auto Center (3164 Davis Blvd., Naples,…read moreFL) for a Smart Start ignition interlock installation. I arrived at 8:30 a.m. as scheduled and was told by an employee that the installer was running late. About 30 minutes later, I was told they would begin the installation anyway and calibrate the device later. After waiting until approximately 10:25 a.m., I was informed that the installer was not coming at all. I lost nearly two hours of my time and had to reschedule. My rescheduled appointment was on July 16, 2026, at 9:00 a.m. Before leaving for the appointment, I called at approximately 8:19 a.m. to confirm that the installer was there and that arriving at 9:00 a.m. was appropriate. I was told everything was fine. Due to traffic, I arrived about 10 minutes late. After I arrived and began completing the paperwork with an employee, the owner entered the office. I greeted him, but he immediately became angry, raising his voice and stating that my appointment had been at 8:30 a.m. I explained that I had called that morning, confirmed the installer was present, and confirmed my arrival time of 9:00 a.m. The owner then asked whether I had a ride home. I said no because I had previously been told I needed to remain on-site to receive instructions. He then told me the installation would take all day, that my vehicle might not be ready until 5:00 p.m. or even the following day, and that it was a very complicated installation. When I mentioned that the installer had not shown up for my original July 2 appointment, he replied, "Yeah, that was me." Before I could continue, he began yelling at me, told me to "get the hell out" of his office, stated that he would not install the device, and continued shouting as I gathered my belongings to leave. During the exchange, the employee who had been helping me left the office. I felt intimidated and unsafe, so I left as quickly as I could. As I was leaving, the owner continued yelling additional unpleasant comments at me. I understand that schedules change and delays happen. However, there is no excuse for treating a customer this way. This experience was unprofessional, intimidating, and completely unacceptable. Because this is the closest Smart Start installer to where I live, I was disappointed that I was left without a nearby option. I hope this review helps others make an informed decision when choosing an ignition interlock installer.

I spoke with Chris about a car and we agreed on a price, then I submitted a credit app and they…read moregave me numbers and I agreed and we had a deal. I asked if I could pay the deposit over the phone so that the car won't get sold, 2 hours later they told me that the car was sold to another customer. I called and spoke with Laz and he told me that he's going to check and put me on hold and just kept me on hold and never got back. Then I called and spoke with Brandon in sales and he was being very argumentative and disrespectful. I asked multiple times to speak with their manager Mario but he's always "busy". Buyers beware!

I went to other dealerships (Germain) in the area and they were rude, tried to low ball me and…read morepushy. I decided after that experience to go to Naples Infiniti to look for a QX50. Right away I was greeted by Antoine, he was so professional, friendly, laid back and not pushy at all. I ended up purchasing from him and couldn't be happier. They gave me what I wanted for my trade in and some add ons with the sale of my new car. I felt like I was treated like a queen. They definitely go above and beyond and the customer service is amazing. Plus free car washes for as long as you own the vehicle. Hands down highly recommend. 10/10

I purchased a Lexus IS 300 and have had it for a couple years. I've had to do both sets of brakes…read moreand a few oil changes. I've serviced the transmission, put 50,000 miles on it and most of my service has been done at CarMax. The car's been a peach. I worked in the car business for 10 years and CarMax removes the headaches. I don't want to advertise my car and have God-knows-who showing up God-knows-when with a post dated check. The reason I am writing this is because the car has been bulletproof for years. It used to be that you had to buy a brand new car with a warranty.

Extremely Disappointed -- 125-Point Inspection Is Misleading. I purchased a vehicle from CarMax…read morebased on their advertised 125-point inspection, and I am extremely disappointed. Less than two months after purchase, I took the car to Midas for a routine oil change and was told the vehicle had worn rear brakes, a potential oil leak, a cracked driveshaft, low fluids, and filthy cabin and engine filters. These issues clearly existed before I bought the car. When I returned to CarMax, they initially suggested it might be my fault, despite the short ownership period. Photos from Midas proved otherwise. CarMax did provide a loaner, which I appreciate, but their service department has had my car for over 24 hours without even running diagnostics. They have called to ask about the loaner and to say they are have not gotten to my car yet and cannot give a timeline for when my car will be checked or repaired because they are busy. This is especially frustrating during the holiday travel season, when I would much rather have my own vehicle. Overall, I am very disappointed with both the sales process and the service department. I would strongly recommend getting an independent inspection before purchasing from CarMax, regardless of their inspection claims.

My 1984 380 SL wouldn't start one morning. I called Benz Connection and even though they were…read moreslammed, and it was a Friday, I was told that if I could get it there that afternoon they might be able to take a quick look at it. Within an hour AAA had towed it there and Monday morning I got a call from the mechanic that he would have the part and fix it by the next day. That's unusually great service and the price was less than I had expected.

After all was said and done I decided to write this review about my experience with Benz Connection…read moreof Naples. I arranged summer work at Benz Connection of Naples for my collector car to be done May through October, 2024, with promise directly by owner(?) /manager, Brian Snowden, to store car indoors, not to expose to summer climate. I was told car was ready in November but it was not. Found car outside with open hood and trunk, some disassembly including rear wheels off. I was ready later in December. Found deeper evidence in my shop at home afterward, that it had been outdoor during Hurricanes Helene and Milton. Insurance claim for damages was filed. Initial claim paid and remains open by Florida law for 5 years for adjustments. My main point is owner and manager lied to me and made promises Benz Connection of Naples didn't fulfill. They had no remorse or concern regarding Snowden's initially admitted delinquency causing damage. There was no offer to remedy, just denial. Snowden did not speak for himself in a reply letter informing them of their wrong doing and my claim, another undisclosed individual (owner?) replied. William H. Hite, Jr. Naples, FL

Klevis Toska 5 Star review…read moreKlevis did an excellent job in assisting my leasing of 330i. He was able to answer all my questions. He is an excellent employee. Mort May

Horrible customer service. Been going here for 10 years. Has gotten awful since COVID. I won't…read morebe back. Had an obscure cooling device malfunction, so my car almost overheated. Was just past the 36,000 mile warranty (just over 40,000 miles on the car). Had it towed to Germain and they quoted me over $4,000 to replace and repair a tiny part. I took the car from the lot at night and drove it to Naples Park Garage, where they've done excellent work on my car. Of course, cheaper and better work done on the car. Germain NEVER has loaner cars. Shamefully run outfit. I will never recommend buying, leasing, or servicing there. The finance guy ripped my off over 4 years ago. Also, my leather seats cracked and they wanted to charge me $2800 for a new seat. See ya.... Awful dealership. I'll never go back.

I did my original review five years ago. Time for an update after five years of doing business with…read morethese folks because they deserve it. For a first time customer, you need to know to park your vehicle by the entrance to the office. They appear to service the fleets for a number of businesses, so the parking area around the garage is most always full. Don't park in front of the entrance to the work bays. They don't schedule appointments. I show up at 7 am, when they open, and over a five year period they have always completed my service by close of business that day. I'm sure there are exceptions to the rule, but that has been my experience. When parts are needed, they often arrive in the afternoon. They will call you when the vehicle is ready for pick up. To me their pricing is fair and honest. I want quality work and I'm willing to pay for it. A friend of mine suspected her dealership was overcharging her and asked if I knew of a good mechanic. I took her to Voigt's and they were able to perform the work for much less. They are a good place to go, if you want a second opinion. Voigt's pointed out to me that my truck has a broken bolt on my exhaust, so there is an exhaust leak until things warm up. They said it really didn't hurt anything, so it's a repair that I am choosing to put off. As to my reviews always being positive. For a number of years I benefited from the reviews of others and found places I would have never know existed otherwise. Then I decided to submit reviews. I use Yelp to find good places to try. I figure that's what you are looking for too. You're not looking for a bad experience, but we all experience bad ones from time to time. It could be my bad day and not theirs. I just don't write a review when it happens. In my opinion Voigt's service is worthy of recognition

I've been to Voigts previously before this incredibly horrible situation. Nice guy, a little pricy…read morebut it's Naples. We to to get my brakes done. While he had my car, I asked if he could put in 2 headlight bulbs which I had purchased. When I picked up the car, I saw he charged me $109 to put in two bulbs! I was flabbergasted! I don't know how anyone can feel justified charging that much money to put into bulbs. And then saw I was charged over $35 for "shop supplies." Which I was told were for cleaning. Never again! Unless you have infinite $, find another mechanic.