Our family's Ford Explorer required a water pump replacement. I visited several local auto shops to obtain quotes and was shocked, disappointed, and discouraged at the prices I was being quoted for the work my vehicle required ($5,000-$7,500) Shame on me for not reading Yelp reviews before wasting my time visiting other auto shops. I read the many positive reviews for Hye-Tech Auto Repair and decided to visit them. Upon entering, I was greeted by John (owner) with a friendly, "Welcome, how may I help you?" I explained that my Ford Explorer needed a new water pump and a few other items that other auto shops had advised me would require repair or replacement. While John looked up a few items on the computer to provide me with a quote, he introduced me to his son, Harry, who happened to be in the office. Thirty seconds later, John provided a quote that was $3,500-$4,000 less than the other shops. I could not believe it. John explained that he makes his living and succeeds in his business through repeat customers, and he does not believe in gouging customers for every last penny. He also shared that when he retires, his son Harry will take over the business, and he wants to leave Harry with a solid foundation of loyal repeat customers. It was then that I knew I could trust John and his son Harry. John went on to explain that replacing the water pump on a Ford Explorer was a 10-12 hour job, as it was an internal pump requiring numerous engine parts to be removed to reach it. This was the same thing all the other shops advised me. John suggested that I leave my vehicle, and he would perform a full inspection of the engine and contact me before doing anything to it. I agreed and left my vehicle. The following day, I was contacted by John, who advised me that the water pump did indeed need to be replaced, as it was the source of the constant leaks of the water coolant. I left my vehicle in John's shop for three days. During this time, John or his son, Harry, contacted me numerous times to keep me updated on the progress of my vehicle and also to point out that mechanics had discovered two or three very inexpensive items (under $50.00) which they recommended replacing, which I agreed to have done. All in all, I was and am extremely impressed and satisfied with everything about this shop. I spent much less money to have five different issues repaired on my vehicle at Hye-Tech than what I was quoted to replace my water pump alone by every single shop I visited prior to coming to Hye-Tech. John and Harry are very friendly, honest, and trustworthy. They are also very knowledgeable and experienced, and they offer GREAT customer service and communication. This is my new go-to shop for any issues involving our family vehicles. Thank you, Hye-Tech Auto Repair, for a very positive experience. read more

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I opened a Yelp project to try to get my transmission serviced. The dealership wanted to charge me $1300 for this service. Yelp projects are one of the best things I've ever experienced. It's nice to see you can get quotes at the touch of a button on your phone. This morning, I had time off, so I headed in to get my service done. I did not have an appointment and that did not seem to matter. I arrived first thing in the morning at 8 AM and ask if the service could be done. Harry was an exceptional young man, he took me in with no problems, no questions. He said they could do it this morning. I told him I would have to wait. He had no problem with that either. Prior to bring in the car in this morning, as I said, I used a yelp project and had several people reach out and give me quotes. After looking at all the yelp reviews I decided to give this place a try. I am super happy that I did. This place is a hidden gem, excellence, service, quality, and value for what you receive. There are not very many shops where you could feel comfortable and put your trust in them. As I spent time in the lobby, I was able to see customer service on the phone and customer service entering the facility. Every customer that walked in, seem satisfied and was treated with dignity and respect. I highly recommend this place if you have any automotive questions whatsoever. read more

Hye-Tech Auto Repair - Lobby decor - Auto Repair Near Me - Covina, California

I quoted a few places before I went to hye-tech auto repair. Their prices are fair, staff is friendly and easy to talk to. they worked efficiently on what needed to be done. Will definitely come again. read more

Solid service and efficient honest work. I've had my starter replaced and multiple oil change jobs. My go-to-shop in the area.

The best ever always friendly and have quick responds to your auto problems very thankful

Hue Tech seemed very reputable. They checked over my Toyota Camry and gave me bad news about the transmission but I didn't feel like it was a hustle. They have great ratings through Yelp and I trust the judgment of my peeps here! read more

Best Auto Repair in SoCal. John and his staff are amazing and always make sure they give a fair price. But most of all they are trust worthy. read more

Delighted in the experience in having my 2013 Prius updated and repaired! Thought I'd have to get set back financially but very reasonable for quality work! read more

John answered all my questions and had patience to explain the process of what needed to be done. Since then, I've had my dad and husband take their cars for service. This is a garage you can trust! read more

Great Customer Service. I don't know much about value because I'm just a girl with no car knowledge but based off my google searches the price seemed fair. They were patient with me and tried to answer all my questions throughly. My truck gave them a hard time getting the diagnosis twice but they figured out the problem & stayed in contact. Would recommend them! I'm actually thankful for finding them on yelp! Thank you read more

​I recently visited this mechanic shop for a transmission fluid change. The service was not only great but also incredibly fastthey got my vehicle back to me much quicker than I anticipated. ​A huge part of what made the visit so positive was the staff. They gave me a qoute before doing any work. It made the entire process feel comfortable and straightforward. read more

Quality Service, good communication, good value. Completed an extra repair at no cost but because they came across the issue they took care of it. read more

I've been once before and was satisfied. The young guy was easy to deal with. I returned to have my oil changed ,oil & filter and front headlight bulbs replaced. After I payed the old guy with glasses he begin to argue with me that the lights don't need to be aligned when I asked if he made sure they are level and not pointing every where? Telling me I'm getting upset for asking. I watched the youtube video but my hand is too big to fit to do myself. Don't believe videos he said. It's not a conspiracy ? I said for $150 they are not aligned. He said that was only $100, oil charge was $40 ? I brought oil, filter and bulbs ? He said he has bills to pay asking what I do for a living . I thought I found a good shop. Like I told him, it's ok, I'll just go elsewhere next time due to his confrontational attitude. read more

Very Helpful and communicative during the process of deciding of what I could and wanted to do. Got it done and happy. I plan on going back asap for my other repairs! read more

My VW Atlas has had coolant leaking problems for years. The dealer kept brushing it off saying it was due to evaporation. It finally overheated and Hye-Tech took the time to diagnose and finally found the problem. It took them over a week due to the winter holidays, but I have my car back with a whole new heating and cooling system replaced, and all for half the price of what I would have paid to the dealer. Hye-Tech does quality work, and they even pick me up to get my car back. Thank you Harry and John. read more

I was very happy with my experience. They were able to give me an estimate over the phone and they were able to help me early in the morning. The original quote was a bit off due to the part being different than what I was quoted but they were nice and explained the change over phone before they went through with the repair. Overall, I was very happy with my service. Also, very nice waiting room! read more

Hye-Tech Auto Repair - Waiting room - Auto Repair Near Me - Covina, California

Appreciate the detailed explanations of repairs done to my Subaru and Ford! I was even able to see the parts replaced! I was given the best deal, considering their full service and knowledge of what to maintain based on mileage of vehicle. To be emphasize major repair, I had no issues getting my spark plug for Subaru fixed and belt and tensioner replaced for Ford. Harry is very friendly and honest with his suggestions regarding repairs. I also appreciate how the business is Carmax recognized for outstanding service! read more

I took my car here to get my fuel injectors replaced and they quoted me almost half of what Honda was trying to charge me for the same work. John was the one I communicated with and he was very friendly and helpful throughout the whole process. This place has very fair pricing, great customer service, and get the job done quick! I will definitely keep this place in mind the next time I need work done on my car. read more

Fast, kind, affordable. No haggling. Honest. No attempts to mark up. Good integrity

Always looking for a trustworthy mechanic for my Subaru ever since my extended factory warranty expired. Glad to be able to find Hye Tech. I start quoting through Yelp with prompt reply. And I brought it for inspection. They could be pretty busy in the morning. It's always good to bring it in to have an early start. The repair and quote was given to me within an hour and I decided to go ahead for the fix. And it is done in a timely manner. From what I saw online, their pricing is definitely competitive. The best thing is when I pick up my car, they did their best to explain what happened to me in detail, even drawing out parts to show me what went wrong. For someone that doesn't much about car mechanic, that's a great help! Definitely worth all the stars that they got on Yelp! Will recommend friends as well. read more

I've been searching for a trustworthy mechanic. I think I found one. John went over my options and his honesty made me feel good with my choice. I will be taking my vehicles to them for future servicing. read more

They really helped me out with the oil issue I was having with my car and further helped me with repairs that my car needed at a great price. My car runs amazingly and with zero noises at all now and would definitely recommend seeing Hye-Tech if you need an inspection/repair! read more

Amazing work. When I drove off in my Charger it felt like I was driving it off the showroom floor. Purred like a kitten . Thank you John and the Hye-Tech Team. Two thumbs up. I highly recommend Hye-Tech. Will be back to have work done on my RAM. Thank you. read more

From the Yelp messaging to speaking with someone the day of the service, the guys at Hye-Tech were true professionals. The service was fast and fairly priced. read more

Nowadays it's really hard to find an honest and reliable auto repair shop. I've been rip off few times and therefore I always do my due diligence when finding a auto mechanic. I came across this place and Harry took care of me and provided excellent customer service. Super honest guy and will do everything to make sure you leave happy and satisfied with their work. Thank you so much Hye-Tech and Harry; you guys are best and I'm a customer for life! read more

Came into the shop for maintenance for my Hyundai Tucson! Harry and John were very honest and gave a great price! Will be brining my car and wife's car her from here on out! read more

I haven't even take my car in, but I reached out to them because I was having some car issues. They were so honest, suggested I take my car to the dealership first in case it's under a warranty. They don't have to do that AT ALL! I recommend them because they care about their customers and aren't trying to swindle you just to get some cash. They are an AMAZING HONEST BUSINESS!!! read more

Immediate response. Helpful conversations and advice and good options to consider. ...............

This may be the best shop - if not the last shop - that sincerely wants to provide the best customer service and experience. I had a unique situation with my SUV and transmission / valve body. I spoke with Harry and he directed me to someone that would be more specialized with my unique situation. I could tell right away that this is the shop I want to take all my future automotive repair needs to. Harry was straightforward, helpful and friendly. Most importantly, I could tell immediately that he was honest and wanted to help me with my automotive situation. This was my first time in Hye-Tech, and even though I live in Long Beach, I will absolutely be taking my cars to Hye-Tech for any future work. To me, it's worth a drive to get honest and reliable work on my vehicles. The phenomenal reviews are what led me here, and I now I can confirm that they absolutely deserve five stars. read more

Called to get a price quote for a pre-purchase inspection, but spent a little more time talking with the owner about things to look for, process and price estimates for repairs (which were very reasonable), how he maintains his own cars... He was extremely patient and informative, to such a degree that I felt guilty for taking so much of his time on the phone. Wonderful level of customer service, and I haven't even taken the car to him yet! I certainly plan to after this exchange. Thank you very much. read more

Awesome service. Brought my car in for knock sensor repair and they fixed it same day. Also charged me what they had quoted me. Great service from the mechanics. Will come by again for repairs when I need them. read more

** 2/1/24 reply to owner Although you did not see me physically there i dropped him off and was present on the phone in your conversation the entire time. I do not need to waste my time writing an entire essay explaining what happened on here to warn others for nothing. You took our money so it's still a lose lose for us. my review was completely honest and was not meant for you to reply but for others to see what our experience was. have a great day. ______________________ Bf brought his 2011 Lexus IS 250 at 7:50 am on 1/26/24 to check why a traction light was on and his car was not revving properly. Was told by an older man that the diagnostic would be FREE and that the car would be looked at and we would be given a call over the weekend. We left feeling as if we were in good hands considering all the positive reviews. Monday 1/29/24 comes and we did not receive a call on how much longer this process would take so I advised him we go and see what's going on. So we get there around 3:30ish and are treated quite poorly unfortunately, a younger man working was abrasive due to "short handed staff" and pressed us about paying for $160 diagnostic fee! i stated the car model earlier because that model has a microchip and if you needed to know what was off with the car you just plug in this device under the steering wheel and in less than 1 minute you are given a print out that tells you what is wrong with the car. $160 dollars for less than a minute of work is insane let me state again that we were told this would be free when we first got here, they neglected to tell us that the diagnostic fee is free IFFF you give them your business. He was quoted $2400 to fix his car. We asked for copies of all the paperwork they did and we find out they ran the check and figured out the problem the same day at 1:00 pm AND FAILED TO CALL US. So we left the car there all weekend and missed work monday for n o t h i n g. we realized all too late that AutoZone down Azusa has this same device for the diagnostic check and does this process FOR FREEE we figured out it was the spark plugs and he was able to fix the issue himself for less than $200 This is my personal experience, you take from it what you will but beware of this place with all the 5 stars compared to our first experience here seems unreal. tech who printed out the diagnostic had the name JOHN unsure if that's who helped but that's what is printed on the paper. read more

Hye-Tech Auto Repair - diagnostic report - Auto Repair Near Me - Covina, California

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Would give them 0 zero stars if possible, went too them because my car was overheating and they automatically wanted too tell me i needed a new engine and that i had water in in my engine, told them i had zero knowledge about cars and they charged me 180$ too put a camera were the spark plugs go, didn't even give me coolant for my overheating car. Car made it all the way back home too Ukiah,CA were my honest loval mechanic told me it was blown head gasket read more

When my 2016 Silverado engine bit the dust at 112,000 miles. Hye Tech was the only shop with great reviews. After talking to John about my options, I decided to replace the factory AFM engine with a Jasper NON AFM Remanufactured (not rebuilt) engine. This upgrade will remove the 4 cyl. disabling functionality that these engines have issues with causing the collapsible lifters to fail. They worked with Jasper to order the new engine, R&R my engine, and get my truck to basically new for 1/6th of the cost of replacing my truck with a new one. They were honest, and a pleasure to work with, didn't even charge me for the 500 mi. oil change to be in compliance with the engine warranty, and even replaced the engine mounts with free labor. John and Harry are very knowledgeable and know what it means to take care of the customer! read more

Hye-Tech Auto Repair - Auto Repair Near Me - Covina, California

Honest and friendly mechanics. I'll be coming here from now on for any future needs. I recommend them to everyone.

I've been coming to Hye Tech for over 15 years. John and his team are the best mechanics I've ever used in my 35 years of owning automobiles. More than that, THEY ARE HONEST! I will continue to use Hye Tech and recommend them to others. read more

From my experience, this place has a great customer service. Shout out to Harry who helped me out in my car problems. He went out of his way to diagnose the car properly and took time to explain things on what to do. By the way, I'm from the east Bay ! read more

So far so good! We worked with Harry regarding our Diesel AC unit kicking the bucket. We dropped the truck before they opened. Harry called me right away, to advise me that the water pump was leaking in the AC Condenser and that both would need to be replaced. Harry gave me two options, a lesser quality part vs a better quality part - price was reflective. We approved the repairs, and they moved on them. When they realized they wouldn't have it to me as promised, they called to ask if it was okay to keep it overnight. Communication was excellent. There were no surprise charges. We felt we got the service we paid for. I have already recommended them. We will return... Just hopefully not soon. read more

Very honest mechanic! John and Harry are very knowledgeable and informative. I took my C5 Corvette in for a transmission service, and I had some concerns of parts that might need to be replaced. John assured me that they would test out these parts to see if they were working properly, so as to not change anything unnecessarily. He never tried to upsell me and actually wanted to save me money, which is very rare. After the servicing my transmission is shifting perfectly and I'm very happy with the overall service and price. I would trust sending my family here, whether you know cars or not I trust that they will treat you fairly. Thank you John and Harry! read more

I am yet to visit this shop. I have called this business for two sets of circumstances. One was when I was trying to find places to fix my car due to a sunroof leak. The other time was to setup an appointment for a pre-purchase of a used car that I later changed my mind about. When I called, I spoke to the owner (I think), and my questions were answered. There's no BS. When someone can clearly explain to you the "what" and "why", it makes a world of difference. How much do I trust them? I was willing to drive a used car from Long Beach to their location for the inspection. I would rather not need repairs on a vehicle, but I'm glad that this shop is here to help me. read more