My son needed brakes badly. They were so nice and worked us in to their busy schedule. They were…read moreaccommodating, friendly and honest. They did an excellent job and treated us like we were family. The price was fair and they did a thorough job. We will use them for all future automotive work. They did the work as promised and reached out to us when they ran into an issue. Couldn't ask for a better service experience.

Trustworthy, honest, helpful, answered all my questions and willing to explain things to me, fairly…read morepriced. What more can I say? Timbrook will now be my go-to for the rest of my Lynchburg life! As a female who doesn't know cars, I'm always afraid of who might try to rip me off. No worries here. Female-owned and genuine care for the customers, as well as patient and helpful mechanics. Can recommend!!

Very personable. Get you in quick. Do a great job. Work around your schedule. Charge a very…read morereasonable rate. Been using them a while and had only good experiences.

Not sure how this business is actually run the guy that did the actual work was nice but the one…read morethat took the order works from home apparently. After one rain, the waxed surfaces were chalky again. Could've gotten what was done for half the price at a few other locations that wash cars in Madison Heights and Lynchburg . I guess you live and learn .

Been using Forest Brook for years. Never once have they steered me wrong. Super friendly staff…read more Super honest. Great pricing. They keep track of all warranties and have reminded me when previous work was done and that I still had a warranty on the part. They have saved me tons of money. I have used them from simple oil changes to major engine repairs, and have been very happy with every interaction. I have recommended Forest Brook to all my local family members, and they have become our go to mechanics.

Replaced my radiator but didn't put any fluid in it fuck this place ruined my damn carread more

Joe assisted me in removing an impact bar that I didn't have clearance to bolts required for…read moreremoval, free of charge. An Outstanding first impression; I will be bringing my Infiniti by next week for an estimate on some panels for repainting. HIGHLY RECOMMEND.

I rate my experience a zero. RUN FAST AS YOU CAN AWAY. This place is horrible. I took my brand new…read moreat the time 2023 Jeep Grand Cherokee Laredo to them to have the driver side doors repaired due to a Rent a Center driver taking out that side while parked in a parking lot. Well Apex kept my vehicle almost three months. kept getting the run around on when I could get my vehicle back. My rental car insurance ran out and I began to then call them every other day about my vehicle. Finally after all that time it was "ready". The vehicle I received was not mine. Mind you, only the two doors on the drivers side needed repair. My sexy front end was replaced. they dropped the front end, took out my fog lights, LED headlights the sleek ones and whole front end. I was furious. Gave me a hood that had a mark going straight down the middle. Total different color than my vehicle. when I asked Joe about it he told me oh that will wash off. Everything is 100% lifetime guarantee. I noticed my vehicle from the front, down the drivers side and the rear bumper had been changed. The color was darker than the other side of my vehicle. Total different vehicle. Drove home which was over an hour 1/2 away and heard rattling coming from the back . it was coming from the bumper area where the hitch was supposed to be. The automatic sensor underneath the bumper was not working to open the trunk. I called about that too. Same run around. You'll need to speak with Joe and he's not here right now but come by any day to bring it back so it can be looked at. Each time Joe was unavailable and when I did speak with him he assured me oh no we wouldn't do that. we wouldn't jeopardize our name. Yeah but you did sir. He said shoot by here anytime so we can take a look at it. I worked daily and lived over an hour and a 1/2 away so I would call before heading there and each time the person I needed to speak with wasn't there at the time. I couldn't waste my time or days from work to go that far not to get anything resolved. I'm highly upset. The back door work was horrible. Wavy dull looking door. The gas compartment had white dust all in it. I went to get an oil change at my usual spot and the guy says what happened. I told him and he says that's a dang shame and they didn't put your stickers back in the door jam. I called Joe about that, he apologized and said swing by anytime I got your stickers right here. Excuse me swing by... I am no where near you. I had to take off work to drive there so he could put the stickers in my door. At that time he tries to get me to believe all that I see and everyone who knew my vehicle was wrong. They didn't give me a whole different body on my vehicle. Half my car looks different color and year than the other side. The main features on the outside I liked they took. PISSED.... NEVER EVER TAKE YOUR VEHICLE THERE.

I would highly recommend Thompson Auto Repair. Got it in once parts were there & it was completed…read moreon time. The car looked like brand new. Paint & body work were amazing! Hope we wont need them anytime soon again but would for sure go back for body work. 5 star quality work!

I unapologetically support ethical, eager and efficient local businesses as much as possible!…read more Shane and Expert Auto Repair is certainly one of them! Highly recommended!

This business is very shady!!! He was supposed to replace and fix my transmission but instead he…read moreput it in wrong and did not put all the proper oil in it so it took over a month to do it!!! Do not go here Hi

Awesome work had my truck back faster than expected. Will definitely take our car back if anything…read morehappens again.

Steve is amazing!!! He's knowledgeable and his quotes and timeframe have been spot on. I highly…read morerecommend Craft Collision and although I hope to never need his services again because that means my car got banged up, if I did need it I would choose him every time!

Had to come back three weekends in a row because of poor planning on there part to replace…read morewindshield seal they installed not even a year ago. Wasting more of my time and money in gas. They do not honor appointments.

Great customer service... Great prices... Great locations... Great combination!!! Locally owned and…read moreoperated, family, owned, and operated... Highly recommend