358 pm dec 14th. just walked out had to sit and made sure this review got in,. 100% would recommend…read moreI'm super picky some times a snob and I had no issues lady was literally perfect with her customer service and prices matched if not beat everyone by a good margin in some areas. Really really impressed new favorite spot hands down

Amazing service, Quality product, alway a good selection of top shelf and budget friendly flowers…read moreAND CONCENTRATES!!!! I wish I could describe to you how nice it is but you should definitely experience this place for yourself.

I want to thank Eddie and Kim for their help in finding the right products to help me with my pain…read moreand anxiety.

From the owner: We offer affordable top quality farm to table cannabis products. All of our flower is grown just…read moredown the street here in La Pine, OR, at our indoor facility the Cheeze Factory. We also specialize in hash and cannabis extracts. These products are also made in town, at our state of the art extraction lab. Sourcing the best cannabis genetics is something we take pride in. Our goal is to offer the highest grade products for the most reasonable prices.

I'm a newbie to smoking and whatnot, and Ryan helped me find exactly what I wanted without making…read moreme feel dumb or unwelcome. He answered all of my questions with a smile and was awesome in general. They definitely had different products than a lot of dispensaries I've seen in Bend - I'm super excited to try everything. Thank you, Ryan! We'll be back :)

Joints always have holes and never any good deals poor quality and doesn't take locals and owners a…read morepos

Met with the owners Dan and Bill they are awesome and were very helpful in pointing me in the right…read moredirection. Great People

Dont come here. I know it's the only game in Sunriver but do yourselves a favor and just avoid this…read moreplace at all costs. Bought a battery, out of the box it didn't work. I go in for a refund or an exchange and I pretty much get told I'm shit out of luck. On a previous post I was told I could come in within 3 days and get my refund or an exchange. It's been maybe 36 hours from purchase. Please if you're a cannabis consumer DO NOT visit this place. Starve them, make them sell, make them do the right thing by their customers. I'll gladly drive into bend from now on for all my cannabis needs.

High prices and poor customer service. They are truly taking advantage of being the only shop in…read moreSunriver.

I love Joel and his shop. I was a loyal customer, and only shopped here. But because of my budget I…read morecould only afford certain products. Now almost everything is going to cost you 10 dollars or more. If they could help me out again and help me come back. Like honestly I didn't want to leave but I wasn't as important as the other high spenders. Once I was almost swindled into buying a single 20$ joint and that was all the money I had and they tried so hard to get me to waste my money. I wish I could give talk a 5 star I really do, but I don't feel like I matter anymore here.

Medical available nice staff good selection of name brand things. Affordable very affordable…read more Knowledgeable staff and return customers get remembered. It's my go to place in this town for sure

Great little dispensary on Hwy 58 about 45 minutes from Eugene. Nice flower selection from a range…read moreof local growers. Bud Tender was helpful, friendly and pretty knowledgeable about their product. No specials or discounts were mentioned, but the prices ranged from $4 to $15 per gram.

Honestly, this place was such a bummer. We went to Tokyo Starfish the day before and had a great…read moreexperience, but we decided to pop into Substance to compare. We were in the market for thc-infused lube and saw the perfect product, it was $36 and even had a sticker that said it would be $40 other places in town. We grabbed the lube, asked for a 25 mg limeade, and made our way to the register. We inquired if they had any first time discounts - of course not. It was far from the end of the world, considering they marketed themselves as affordable. We left the store and right as we entered our car learned that we had been given the lemonade instead, no biggie but not ideal. Then we made our way back to Tokyo Starfish. The vibes were immaculate compared to Substance. Here, we bought flower because we could actually see and smell the product, and then we stumbled across the exact same thc lube, for $24. What an absolute tragedy. Overall, the false advertisement, bad customer service, and unappealing display of products will prevent us from returning again. Tokyo Starfish has our business.

Always get great service from Kayla. If they don't have what you're looking for she tries her best…read moreto find something comparable.

Such a great dispensary with an even better inventory. The customer service is always so warm and…read morewelcoming and the bud tenders are always so knowledgeable. Cannot recommend this one enough!

My review: hell yeah. Life changing. I could compare it to listening to 'Put Your Records On' with…read morethe windows down on a sunny day.