I have never been treated so rudely in my life at a professional office. Receptionist advised my…read morewife and I that we needed to have Dr. Groen's name on our UHC insurance cards and refused to speak to the UHC rep who I called. She also refused to give me the number for UHC to call. UHC confirmed that they DO NOT put the physician name on the ID cards. We waited two months for this appointment. Just incredibly rude treatment. I will take my complaint to Illinois Department of Public Health.

I needed to switch primary care providers after moving from the city to the suburbs. So grateful…read morethat I found Sanitas Medical Group! Sylvia Villagomez, RN, FNP-C has been absolutely amazing. She is kind, sincere, compassionate, thorough, and really takes her time to get to know you as a person (not just as a patient). And as a nurse, I want the best possible care for myself and for my family. With Sylvia and the staff at Sanitas Medical Group, I know we are always in good hands.

I've been a patient of CR medical group for about 22 years now. Maybe more. I have been going to…read morethis practice since it was located on Rte 30! I'm leaving a review because I'm upset and disappointed by my most recent experience at this medical group. I scheduled an appointment, which did not have to be same day, but they mentioned there was openings as early as 11am today (06/08/26). I ended up waiting over 70 minutes to be seen by the doctor. A 30 minute wait I would understand, but an hour and 10 minutes is crazy. Especially on a weekday that I need to be at my job. When the physician, Dr. Catherine McDoniel, entered the room, she acknowledged I was at the window looking out. I politely mentioned I was checking out the views because I've been waiting for a little bit. Instead of acknowledging the concern, she responded in a way that I felt was dismissive and confrontational, asking, "What did you expect? You booked the appointment same day?" and suggested I go to urgent care instead. I remained respectful and simply explained that I had expected to be seen closer to my scheduled appointment time. The interaction continued to feel defensive, and I ultimately left crying without receiving care. I asked the front desk to refund my copay, which they were able to take care of and apologized for what happened. After I left the building, the front desk called me again apologizing for what had happened. The front desk staff were kind and professional, but the physician interaction was upsetting and left me feeling unheard and disrespected. And I left without the medical attention I needed. I believe the multiple apologies I've received over this incident is important to note as it confirms this encounter was problematic. I do not recommend Dr Catherine McDoniel.

Front desk and scheduling are kind and helpful. I also use the online portal and nurses and Dr…read more McDoniel are very responsive. I have seen Dr. McDoniel for a little over 5 years and I have always gotten 5 star service. Dr. McDoniel is patient, kind and knowledgable. She listens and I have never felt rushed. I have personally recommended her to many friends and family.

Referred by my kiddo Pediatrician. We were in New Lenox for a Cardiology appointment. Very clean…read moreoutpatient clinic! Busy! busy! busy! Full room, but the ladies communicated well and organized. Patients were in and out Fast and efficiently! Not sure if you need an appointment but I will definitely recommend! . Doctors were very informative and knowledgeable. Nurses were friendly and very professional. Great clinic. Oh yea! There was complementary VALET!

Dr. Christensen always has time to listen to your health concerns. He is very caring as is his…read morestaff. Best GP I EVER went to see.

With all the health concerns my wife and I have had over the past 20+ years, Dr. Christensen and…read morehis staff have ALWAYS been caring, prompt, and accurate in their diagnoses and treatments. We wouldn't think of seeing another GP and pray that the good folks at this clinic continue their professional ways.

Still the Best i have ever seen,Dr; Calimag and staff.for all care everything is great - George L…read more ( Skip ) Pearson III.

Sloppy staff. The practice changed names and dropped all patient records. Never alerted patients to…read morethe change and now past patients are on their own to get their records.

Dr. Greathouse was very attentive and I felt very cared for. A very personable and empathetic doctorread more

I'm sorry but this entire office is so stressful, under qualified and unprofessional …read more Dr.Greathouse has NO follow through whatsoever and if you call her to let her know things aren't getting filled she becomes defensive and rude on phone when it's CLEARLY their fault...Some people work 6 days a week and do NOT have time for all the nonsense that goes on in this office. Please please please go somewhere else for your medical needs.

Dr Jawich is a fantastic Dr. he is extremely professional and has an excellent bed side manner. He…read morelistens to you and treats you with empathy and respect. Hi Highly recommend his services.

Run, just dont walk from this medical practice. An extremely small and inefficient medical…read morepractice. I struggled through three years of using them as my primary care physicians. Not only are their hours of operation are extremely limited, but they also take a 90 minute lunch break. They are extremely limited in their hours in case your sick and need to see someone ASAP. Besides having to call them multiple times to get a simple refill on a medicine. Having to call the pharmacy two or three times to see if the doctor submitted a prescription, I had to call them two or three times to get them to send the prescription.They made multiple billing errors charging me for my annual physical, then not billing me for a doctors visit. Their office manager Mary is a bossy, rule quoter, who does significantly more talking, not listening. She doesn't treat you as a person, customer or a patient. Its all about her being right and she will talk down to you until you decide to stop listening. She is as uncaring as an ex-spouse. There are no redeemable qualities about this practice. Dr. Mulki is about as hands off and un-involved as a doctor can get. I had major surgery done recently. Did he visit me once during my hospital stay "no". He left it to the in-house hospital doctor. I only need one prescription through their office and it was harder to get then money from the government. He referred all my prescriptions to my specialist, complete hands off. Couldn't diagnose a simple foot infection either. Run away from this practice.