The staff is amazing. It's the people that make the experience so much better you will find…read morehospitality and humanity that I have not experience elsewhere. It is amazing.

A friend and I stayed here for one night on our last day in Brussels (just to be near the airport…read moreand get one last good night's sleep before we left for our long flight home the next day). We arrived very late at night and the front desk staff was super nice and got us checked into our room quickly and easily so we could get to sleep as soon as possible. We asked about the airport shuttle the next day, but it had already filled up for the earlier time that we needed it for our flight. We weren't too upset about this since we arrived so late, and it was understandable. They said the shuttle is around €7 per person which was about the cost of just doing an Uber the short distance anyway. So we hit the hay and didn't worry about it! The room was clean and had a comfy king size bed. There was also a sitting area with a couch and small side table. The windows aren't sealed too tight so there can be some noise from the street outside, but it didn't bother us too much. The bathroom was large and pretty standard décor-wise. I would say overall, this is a nice, affordable option if you need to be near the airport for an early morning flight or one that has just got in late at night!

To start off, my experience here was HORRIBLE!!!! Yassin,…read morethe receptionist, was a very rude man. He did nothing but give attitude and did not meet the customer service criteria !! I do NOT complain anywhere I go, but he had the audacity to say what I'm saying is "bullshit." First off, we arrived on Friday afternoon and we booked a family room with fridge and AC. When we got there the AC was not working nor the fridge. They sent their handyman to fix it that night when we left for our dinner and they called us saying that it was fixed . We got to our hotel at midnight that night, the AC and fridge WAS NOT working. We spoke to the receptionist, Daniel, that night and they gave us 2 separate rooms for the night so we were moving rooms until 1:30 AM. The following day they expected us to move into one room once again. They were NOT being fair about the situation since this entire problem was their fault. Yassin, being the person helping us on Saturday morning was so rude, did not want to make an exception for us and the trouble they put us through. This man was full of attitude and was not accommodating to any of our needs. He had to call his Manager, Christopher, to make the decisions, and he was nice enough to let us keep the 2 rooms. During check out, again it was Yassin, before checking our file, he was charging us more than we should have paid and until we did not show proof of an email that stated the correct amount, we were going to be over charged. He also had the audacity to be mean, full of attitude, and say that "She's used to doing this everywhere she goes"... how DARE a receptionist say something like that to a PAYING guest. He was horrible. I have never had an experience like this staying at a hotel. Never again will I book with them. Save your money and go somewhere else.

Nice lobby, guest pay for parking: 5 euros outside, 10 covered parking per day, there is also a…read moreTourist tax of 7 euros per person per day. Our bill added up considering we booked our discounted room on Kayak.com. Breakfast is decent and has a lot of variety. Free WiFi, hotel room has been updated to a modern style, bathtub is deep but dark since there is no light in the area.

Remote location. Run down facilities. Lenghty intrusive registration. Uncomfortable beds. Sorry,…read morebut pls. avoid!

I can't actually think of many nice things to say about this property, other than that most of the…read morestaff was nice and the included breakfast has a nice selection. The breakfast room and restaurant are cozy and seem recently updated. It's in kind of a crummy location, the rooms are OLD with problems a plenty (and we're in a suite, so I can only imagine what a standard room is like) - phones don't work, tub doesn't drain (which means water up to your shins when showering), we have a shower cap over our smoke detector (not sure why, but we're afraid to take it down, just in case), the incredibly well hidden hair dryer is in a drawer underneath the television (I had to call down to the front desk to ask for one and the maid came up and looked for it, then showed it to me like, "duh." But why? Why is it under the television, permanently fixed to the inside of the drawer and nowhere near a mirror and why is it unplugged making you think it doesn't work until you climb around underneath the furniture and notice that the cord that looks like it's plugged in is not?), the sink is nearly impossible to turn on or off without nearly ripping the faucet off, the rooms are seriously 70s you guys, room service doesn't start until 5 (no lunch for you), and even when it's on, they'll probably just tell you that they don't have what you want in an impatient way. It is clean though.

For a budget hotel, this one was pretty nice. I've never had a bad experience in an Ibis hotel…read more This location was very nice. The room was clean and spacious. This is one of my favorite brands to use in Europe.

Cheap and Cheerful The staff here are helpful- the prices…read moreare quite decent and the rooms are clean and comfortable. For me, on city breaks that's all I need. If I'm going on long haul trips out of Europe I will try to go for very nice hotels but teh lambeau is the perfect city break hotel. It is not in the very centre of Brussel but don't let that put you off Brussels is small so nowhere is very far the Lambeau is near Montgomery metro and Georges Henri about 6 stops to the centre!