I can't say enough good things about this location. Super friendly staff, works very hard to get…read morepeople approved. I've now financed my 2nd vehicle from them and my last one had no problem and I am more than confident, I will have no problems with this. They help with financing, and insurance. Finance manager Roger is awesome, and my guy Ken, always great to work with, the whole staff is, so I can't sell them short. If you want a good reliable car, EZ Way is the place to go!

I bought a 2011 Hyundai Sonata from the lincolnton location, my husband is active military so he…read morewas not around when I needed to purchase the car . I feel they took complete advantage of that situation ; after I drove the car off the lot I found numerous of things wrong with the car (that I didn't get to see at the dealership bc it was late and they were trying to go home so we rushed to finish ) when I got home I noticed my air conditioning was not working ; my car would get stuck in park if I drove it then stopped ; my alternator was going out , and my brake safety switch was badass ; when they opened the next morning I called to let them know all the issues I was having they told me they would fix it ; I know the chances u take buying a used car but I at least expect to get a couple month out of it before I have to pay for repairs and if I would of had time to go over the car I probably would of never bought it but I was in desperate need of a car so I trusted them. Well after 2 months of my car going in and out of the shop for them to fix it finally I got it back ; my car would still get stuck in park sometimes but I was over fighting them about fixing it so I decided to let that go ... well last week I went to go do Christmas shopping and my car would not start now I just drove it to Walmart and it was running completely fine ; so I tried all my tricks thinking it was just stuck in park but it would not start so I had it towed to my house , the next day I contacted ezway and they told me to get it towed there and they would look over it so another 75 dollars out of pocket to get it to them ; finally the next day they called me back telling me the engine had blew and it was 2800 to fix , now me being in complete shock how in the world can the engine blow and I've had the car for 3 months and I still owe over 10000 , so I tried to talk to them about how they were gonna help me because I don't have 3000 dollars to drop in a car I just bought and still have carpayments on ; they said they were trying to help but the best they could do was me pay to fix it lol soo really I don't no how that helps especially since they knew I've been having nothing but issues since I bought the car . I was so fed up they were blaming me saying I negotiated the car and it my fault the engine blew . But I knew that wasn't the case so I decided to do my own research come to find out my engine has a recall on it and my car is still under Hyundais warranty ; sooo lucky Hyundai was willing to help they towed my car to their hickory location to check it out ; I called back to ezway asking them since now they NO it's not my fault how can they help we asked for a loaner car till Hyundai approved my rental since it takes 3 months to fix , they told us to come pick it up we drove up there pretty much to be insulted again they had a 2000 dodge van for us to drive ; for us to drive off the lot and break down ; after being stuck for an hour we finally got it running and to our house ; but now the van will not start , lucky Hyundai called us and set us up in a 2016 Hyundai to drive while my car gets fixed and they are putting a brand new engine in FREE of charge ! Thank god ! So we called ezway to come get their van that's broke down in my drive way but seeing how we live in a gated community and can not give our code out and we are both gone during the day we told them they had to come at either 7 am or 5 pm so we would be home ; but they said they can't do that so sherry said she was putting the car up for repo and charging us 250 dollars to come get it . They are really a joke they expect you to break your back to help them when they do nothing for you !!!! I will never buy another car from them and I'm glad the car I bought from them was a Hyundai bc they stand behind their cars and if it wasn't for them I would have a car with a blown engine and 10000 to pay it off ! I tried to reach out to the owner but I guess he's to busy bc Don is completely Unreachable ; I dealt with Rick from lincolnton (which he could not help said it was above his pay grade ) and josh from hickory which was complete rude telling me I was the reason my engine blew from neglecting the car and sherry from costumer service who said it was not their fault Hyundai made the car not them . So they are not taking any of the responsibilities for this it would of took them 2 mins to run my vin to check for recalls nope instead they sold me a car with a bad engine and wanted to charge me 3000 for a used engine !! Never again people , be wise GO to HYUNDAI because if they treat military like this they will treat anyone this way !