The doctor is terrific and the staff is competent--not easy to find these days. Doctor took his…read moretime getting my prescription right and staff was quick and efficient getting my order in. I used to go to Westwood for many years, but their office/contact person became a nightmare. Closter is a much better experience and I've now been going to this place for a couple of years.

Dr. Donald Kim is a top notch optometrist. Staffs are friendly and courteous. I highly recommend…read moreCloster Eyecare.

He's very kind, caring and professional. I've been going to him for over a decade. My wife and kids…read morego here also.

Went to see him for watery , irritated eyes. After months of meds, different diagnosis and hundreds…read morein co pays i finally goy another opinion, within minutes the new Doctor found my tear ducts were obstructed. When i called to tell this Doctor what the problem really was , the desk hung up..how bout all those co pays getting refunded ??????

Larry is very knowledgeable and experienced, so nice, so patient, and eager to help! My husband…read morehad gotten prescription glasses for the first time recently, from a different place, and he was very unhappy both with the frames (which kept sliding down his nose) and with the lenses, even after two tries. Larry was able to solve all his problems! We are thrilled! --- My husband's previous experience at Northern Valley Eye Care, for a combination of magnifying and sunglasses, was with Rich and was also excellent!

This is as good as it gets. First, it's beautiful inside. Even better is the staff. Personable,…read moreprofessional and talented. Their customer service is unparalleled. Think that I like Northern Valley Eye Care? You bet! Their frame selection runs from affordable to high-end and prices are fair, and their lab produces perfect lenses on-site. Parking is so easy...they are located in one of the nicest shopping plaza's imaginable. Overall, a fantastic optical experience.

The doctors and technicians are fantastic. My problem is with the front desk. It's impossible to…read moreget through to anyone. I had to wait for 2 weeks for my contact lens prescription and I was promised a sample to try first. It's been another 2 weeks and I was told they would have them today. No phone call, no nothing. The doctors and better here but the service and receptionists are better at Lens Crafters

Very professional exams. They seem to have great technoolgy, great techs and Docs. Doc spent time…read moreexplaing my condition and solutions. I also ordered new glasses from them. Expensive but I expect to have much better corrected vision than my current COSTCO which clearly (no Pun) were causing problems

Love, love, love how thorough, kind, and transparent Dr. Debbie Kim and her staff are!…read more They can speak both English and Korean if one or other is more comfortable for you. I do not have vision insurance, so they made sure to let me know that a contact lens exam was not covered by my general health insurance. They also offer a rebate for contact lenses if you purchase through them. If you are a first time patient, they recommend you fill out their new patient form either online and send through email or print it out and bring it in for your appointment. This helps get you in and out quickly if you're uncomfortable with being out due to the pandemic. All staff are also masked, and there is a glass partition between the reception and the waiting room. I noticed Dr. Debbie Kim also held up a piece of transparent plastic between herself and me when she had to lean in closely to examine my eyes. I truly appreciate how thorough Dr. Debbie Kim is. She is the most detail-oriented optometrist I've ever had. She is mindful of small details like your mask potentially creating condensation on the examination tools, which could inhibit the accuracy of the exam. She really takes her time to make sure that your vision is checked accurately. I've had optometrists in the past who rush me through the exam and leave me with an inaccurate glasses prescription. So I'm happy with how calm and precise she is. After my exam was done, and I had gone home, I realized I forgot to ask for a copy of my glasses and contact lens prescription. I emailed them the same day of the exam, and they got back to me the day of with a copy of my prescription. The entire process was so smooth. I highly recommend Dr. Debbie Kim's office for vision care.

I got my prescription from a new doctor and their glasses were prohibitively expensive so I went to…read moreDr. Kim's to check their selection. Adrien was extremely helpful in finding me prescription sunglasses. I never felt rushed and he found me a pair that really worked. Additionally, when I went to pick them up the prescription seemed off. After double-checking he confirmed that the prescription was the one ordered. He encouraged me to go back to the original place and said he would work with me if the prescription changed. Great customer service! I'll be back and will bring my husband also.

Place was like a meat market assembly line. No or conflicting answers to questions from different…read morepeople. Had me fill a costly pre-cataract eye drop prescription prior to surgery, only to tell me I couldn't use it because of mediation allergies (which I previously reported at first meeting and mentioned afterwards) so I was stuck with a bill for a useless medication. Then they reported to Medicare that they performed surgery on my left eye, when they had done so on my right eye, so I had to prove to Medicare to change the file to avoid rejection when my left eye finally got done (which I later had done elsewhere). Staff and Surgeon didn't communicate with each other and when they did, they gave opposing answers. All they wanted was to move me through so they could get their money from my insurance. Find another place for your eye care.

Great exam, very comprehensive! Always friendly staff at check in! The wait time gets stretched…read moresometimes but it's worth any wait with the detailed exam and game plan moving forward.

This review is for a recent cancellation appointment I made in behalf of my husband. I spoke to one…read moreof their staff to cancel appointment but she was rude and unable to communicate well. Apparently the office made a pre-authorization for an eye exam as per the other office we went to so had to call for that as well. My husband had a great experience w/ Dr. Carolyn before but I guess the staff needs to to further enhance their communication skills and customer service.

The staff and doctors at Busby Family Eye Care were very professional. From the moment you walk in,…read morethe clinic is very attractive and relaxed. Dr. Busby was was very nice and knowledgeable, They use the latest technology so I had a lot of confidence in the exam. Their selection of eyewear is both trendy and diverse, with a range of style preferences and needs. The staff were great and helped me to find some glasses that I just love. I was really impressed with the service.

Great care by Dr Ross. Always takes extra time to make sure you have a great experiance and resultsread more

I went in to get my eyes checked to get new glasses and after the refraction exam, he gave me a…read morecomputerized test that analyzed my eyes without asking me if I wanted the test. He then said that my optic nerve looked strange using this machine, and asked me to return the next week so that he could further analyze my optic nerve using some newfangled equipment, which was on loan to another doctor at the moment. So, I returned and the technician (his son-in-law), conducted the computerized test. Ross then said that my optic nerve still looked swollen and advised me to return in a few months because it was likely that the swelling was caused by some medications that I was taking. So, I asked him to give me a printout of what he saw in his computerized machine and write down what he thought the problem was - he wrote "papillodema" with 3 question marks at the end. Papillodema as I discovered on the internet, is swelling in the brain, indicating a very serious illness (MS or a brain tumor)!!! I then brought this to a real MD who asked me if my pupils had been dilated (which they hadn't), so he did so. The dialation indicated that my optic nerve was healthy and pink and not swollen. I showed him the printout that I received from Dr. Ross and he just said,"what am I supposed to do with this?" So, be very wary of this so-called Doctor. He evidently bought some very expensive machinery which he is trying to pay-off at the expense of unnecessarily alarming his patients. Furthermore, he should have just dialated my pupils himself, instead of scaring me.

I had my Lasik almost twenty years ago and my vision is still 20/20!! I was on maternity leave when…read moreI did it. Now my son wants the same procedure and my first choice is Dello Russo!

I tried to call two days in a row and their machine just hangs up on you. You can't leave a…read moremessage. This is outrageous!