Good eye test. Had to wait quite a while due to over scheduling, but the actual eye test was…read morethorough and pretty fast.

UPDATE - Dr. Rocha called me personally, apologized for the mistake and offered to waive the co-pay…read moreif I would come back in. This shows that he listened to customer feedback and wanted to remedy the situation. Not many businesses do that, and to me this shows character and a willingness to change for the better. The front office staff were also very polite and kind this time around. Everyone makes mistakes, but owning it up and correcting it can be so simple, but many of us don't do it. Thanks for listening! Keep it up! This was my previous review posted a few weeks prior: The staff is rude, inflexible and inconsiderate. I was talked to in a condescending tone, as if I didn't matter. There is one front desk associate (young woman) who seems to be in a bad mood, she has serious communication issues. Her "have a nice day" at the end was especially unwarranted after a particularly frustrating exchange. This business needs to train the rest of the staff in basic customer service and replace this person. Continue to be rude to your customers and you will no longer have any left.

Dr. Perelman knows what she is doing!! She is very knowledgeable and people oriented. She makes you…read morefeel very comfortable and relaxed. I did not feel rushed and you can talk to her about anything! She was able to answer any questions I had about my eyes and what I can expect with age. I went to her when she was in sears and liked her style so much I went a 2nd time. Once sears closed when it came time for my annual exam I search for eye doctors and could not believe I found her. I made an appointment and it was like before. She is extremely good at what she does. I highly recommend her!!

I don't trust anyone else, she knows her stuff. Dare i say more, she is the perfect eye doctor.read more

Made a 9:45AM appointment for an eye exam. Realized that it was technically before the store…read moreopened, but I waited outside and someone asked me if I was the person with the appointment before they opened and then they brought me back. Dr. Modi got me in and out quickly and then I ordered glasses with the store folks. Great experience.

It was my first appointment there, and the staff were wonderful--very friendly and helpful…read more However, I felt like my actual eye exam wasn't very thorough; it didn't feel like a complete evaluation. I still decided to get the glasses because I really needed them, and the doctor was very kind, but overall, I don't feel the appointment was worth the $135 for just about ten minutes. Staff was amazing questions were all answered.