Terrible disgusting care. I've been home a week and a half and had no shower. One nurse came to do…read morean evaluation. I have a torn ACL I'm unable to get in and out of bed and nobody cares about me at all. I've left here to stink and rot.

Professional, personable company that has excellent Nurses and Physical Therapists. I highly…read morerecommend Greg as your Physical Therapist. He works dilligently to get you in the best shape possible in caring and highly knowledgeable routines. Angela was a great nurse and I would use her again.

Dynamic has been providing me with daily health care for over 4 months. I could not be happier that…read morethey are my providers. Audrey Mae is my case manager and she keeps all of the doctors very well informed of any issues that may come up. Cheryl is my nurse and she is so good at attending to any issues that develop with my surgical wounds. She's been doing this for many years and has great experience.

The physical therapist and nurse I had were great! Now that I have finished my physical therapy…read morewith Dynamic Home Health Care, I received my bill. I called the office to pay and was placed on hold. Only to be told when the lady assisting me came back on the line to tell me they will call me back. I'm waiting and no response. I'm not happy with this company. More needs to be done for better customer service.

They do not return calls as promised and have no voice mail box. Website doesn't even list their…read moreservices. I would never trust my elderly father with this scam of a business. Horrible customer service and totally unprofessional.

When I used to be living in Vegas and my grandma needed home health care this place was very…read moreefficient and they are very caring. They actually care about each patient as individuals. A+++ on their care and service! Anyone still in the Las Vegas area, I definitely recommend coming here.

I have had great care from this office. Very professional and caring office. The referrals are a…read morelittle hard to get but the office is great

I highly recommend "Senior Helpers" when looking for "at home" assistance and care. Steve has…read morefreely given of his time to assist us with our long term care coverage and steps to take. My husband has Alzheimer's disease and as he and I progress through this awful disease, we now have a plan for the next step along the way. Steve is knowledgeable, understanding and compassionate. I value and will depend on his advice as we advance from day care to home care and finally memory care. Thank you, Steve.

I strongly recommend exercising caution before providing any deposit to Right at Home…read more In my case, a deposit that was described as "fully refundable" was not returned, even though there were no ongoing services, no regular care schedule, and no documented balance owed. When I pointed this out, the owner, Shawn Slatter, did not engage with the actual language of the contract and instead relied on vague and inconsistent interpretations. Despite repeated requests, I was never provided documentation supporting the forfeiture, and the key factual issues I raised went largely unanswered. Meaningful engagement only occurred after I contacted a government agency. Even then, the company continued to rely on unclear contract language, leaving litigation as the only remaining option. This is an impractical route given the cost, resulting in the company retaining funds without contractual justification. What concerned me most was the owner's statement that situations like this arise multiple times each year. For a company working with elderly clients and their families, that pattern raises serious ethical questions. Transparency and fair treatment should be standard; that was not my experience. Separately, the service was initially presented as charging higher rates to ensure quality caregivers, and rates were even increased shortly after services began. However, multiple caregivers shared during service that they were paid minimum wage. Given that we were charged roughly three times minimum wage, this suggests that most of the client fees went to line the owner's pockets. Employees also claimed that the owner was hostile and unfairly retaliatory. The result was frequent turnover, with better caregivers leaving for more fairly compensated work and overall service quality declining. This also raises serious ethical concerns about how the business represents itself to clients and how it treats its employees.

The caregivers are good. The problem is the company has a HARD time covering weekend shifts for…read moresome clients...not acceptable. Clients depend on their Home Healthcare Co. to provide the care they contracted for. If you value consistency when it comes to your needs being met...keep looking. Just sayin.

Our family turned to Red Rock Hospice and they do a wonderful job. They were very caring,…read morecompassionate, and communicative. We highly recommend them for other families looking for hospice in Las Vegas.

Rastelli met with me at MountainView Hospital offering help for my husband, Glenn, who was…read morediagnosed final stages of COPD. A horrible diagnosis for my husband of 38 years. Rastelli was very kind, attentive, and compassionate for which I will aways be grateful. They sent a pastor, Jessie, to our home to help with our spiritual needs, and he and his wife attended and spoke at his funeral. His wife sang 2 songs, beautifully. There was a point in the beginning that I questioned my choice, but it turned out to have been the right one. I would recommend Red Rock Hospice to anyone in need.

There are no words to express the gratitude I have for the care provided to my father by the TLC…read morefamily. Prior to TLC my father was in at least three "memory care units" where lots of promises were made regarding the patient-centered care that would be provided and the expertise of handling any difficult behavioral problems that come with the progression of Alzheimer's. As a nurse practitioner, I thought I had done my due diligence with researching the facilities. I was wrong. With the covid shut down in March 2020, many of the facilities housing elderly took advantage of the fact that families could no longer check on loved ones physically and a lot of negligence occurred. My father was moved three times during this time as I tried to find the best care. What did Tender Loving Care provide that these other facilities did not? 1. As with any patient with dementia, moving them to a new facility can be very difficult. The transition can cause them to progress in dementia and not recover. It can increase behavioral disturbances during the adjustment period. My father was already having issues with agitation when needing to have his brief changed/bathing so the staff already had their hands full when he came over. Dr. McGivney and Kerri were amazing and worked very closely with me to make changes to his medication regimen to reduce the behavioral disturbances to allow the staff to care for my father. Once he was stable, the doctor would reassess with the goal of reducing medications as needed depending on dad's response. There is not one facility out there that I know that would spend this individualized attention with a patient. The staff is watching the resident daily and reporting back to Kerri and Dr. McGivney on medication response. 2. The staff truly got to know my father and what he liked. When they asked for the list of things he liked they actually used that information to learn how to get him to engage with the community. I would come in to visit and he would be in his "office" writing for work. He would be at the desk reading the newspaper while the staff was also sitting with him engaged with activities. Staff found out he liked to organize and clean, they would have him helping them and encouraging him, meeting him at his level . These were the biggest differences between TLC and other institutions. My father felt safe, happy, and content here. 3. The amazing backyard/courtyard for the residents. Lots of natural light inside the house. Previous facilities promised he could freely walk outside in the locked outdoor courtyard yet at each facility I would find out from my father they were all locked and a loud alarm would go off thus my Dad not wanting to go out. He loved being outside and this was the reason I had chosen those facilities !! At TLC, it was truly open and unlocked so residents could freely go outside in the backyard. This is so critical especially with the COVID shutdown that residents can get fresh air and sunshine. 4. Maintain all the COVID precautions. 5. I could go on and on with all the little things the staff did to let me know how much they cared for my father but there isn't enough space here. Thank you TLC for everything

My mother was at TLC for two years before she died 3 months prior to her 99th birthday in 2014. My…read moremother was in relatively good health, of sound mind, but very frail, needing 24-hour care due to her advanced age. TLC provided this care with exceptional attention to detail, with much affection & respect shown to both my mother and our family. The TLC Staff made a potentially difficult situation less painful for us. We consider our Family blessed to have had the McGivney's & their staff in our lives. Thank you TLC!