There are no words to express the gratitude I have for the care provided to my father by the TLC…read morefamily. Prior to TLC my father was in at least three "memory care units" where lots of promises were made regarding the patient-centered care that would be provided and the expertise of handling any difficult behavioral problems that come with the progression of Alzheimer's. As a nurse practitioner, I thought I had done my due diligence with researching the facilities. I was wrong. With the covid shut down in March 2020, many of the facilities housing elderly took advantage of the fact that families could no longer check on loved ones physically and a lot of negligence occurred. My father was moved three times during this time as I tried to find the best care. What did Tender Loving Care provide that these other facilities did not? 1. As with any patient with dementia, moving them to a new facility can be very difficult. The transition can cause them to progress in dementia and not recover. It can increase behavioral disturbances during the adjustment period. My father was already having issues with agitation when needing to have his brief changed/bathing so the staff already had their hands full when he came over. Dr. McGivney and Kerri were amazing and worked very closely with me to make changes to his medication regimen to reduce the behavioral disturbances to allow the staff to care for my father. Once he was stable, the doctor would reassess with the goal of reducing medications as needed depending on dad's response. There is not one facility out there that I know that would spend this individualized attention with a patient. The staff is watching the resident daily and reporting back to Kerri and Dr. McGivney on medication response. 2. The staff truly got to know my father and what he liked. When they asked for the list of things he liked they actually used that information to learn how to get him to engage with the community. I would come in to visit and he would be in his "office" writing for work. He would be at the desk reading the newspaper while the staff was also sitting with him engaged with activities. Staff found out he liked to organize and clean, they would have him helping them and encouraging him, meeting him at his level . These were the biggest differences between TLC and other institutions. My father felt safe, happy, and content here. 3. The amazing backyard/courtyard for the residents. Lots of natural light inside the house. Previous facilities promised he could freely walk outside in the locked outdoor courtyard yet at each facility I would find out from my father they were all locked and a loud alarm would go off thus my Dad not wanting to go out. He loved being outside and this was the reason I had chosen those facilities !! At TLC, it was truly open and unlocked so residents could freely go outside in the backyard. This is so critical especially with the COVID shutdown that residents can get fresh air and sunshine. 4. Maintain all the COVID precautions. 5. I could go on and on with all the little things the staff did to let me know how much they cared for my father but there isn't enough space here. Thank you TLC for everything

My mother was at TLC for two years before she died 3 months prior to her 99th birthday in 2014. My…read moremother was in relatively good health, of sound mind, but very frail, needing 24-hour care due to her advanced age. TLC provided this care with exceptional attention to detail, with much affection & respect shown to both my mother and our family. The TLC Staff made a potentially difficult situation less painful for us. We consider our Family blessed to have had the McGivney's & their staff in our lives. Thank you TLC!

There's a reason Desert View Sr Living has been an icon in Las Vegas for decades and very well…read moreknown for it's exceptional care and compassion for 26 years. A tenured staff, and very low resident turnover makes the community a 4.5-5 star rated care community 8 years running. Veterans and surviving spouses have no charge assistance in applying for supplemental benefits to pay for apartments and care. I encourage everyone to experience the community first hand to see and feel why Desert View is near capacity year round.

I just wanted to take the time, at this 90 day mark, to tell you how much we appreciate you and…read moreyour staff at Desert View. My Mom has adjusted very well and we know for certain this was the best place for her. I love everything about Desert View, right down to the apartment you chose for her. We would make the same decision a million times over!! I just wanted to say THANK YOU again!

This is a nice assisted living, I've seen many and this is a nice one!! The thing that I like the…read moremost about this facility is that the residents are social butterfly's, that to me is a sign of happiness. This facility always seem to have a lot of entertainment. I also see the residents having fun hanging out with each other, It almost reminds me of college dorm life:)!! The staff is very nice as well. I would definitely be at peace leaving my loved one here.

I was sorely disappointed with Silver Sky Assisted Living facility. My 90 y/o Father in-law was in…read morethis facility for less than four months. During this time when we could visit him, we noticed the breakfasts he was served in his room were COLD, staff never checked in on him and the room was always filthy. Bed was not made up for him and the bathroom and kitchen were never cleaned. Then management had to shut down the facility to family and friend visitations because of an outbreak of COVID. My father inlaw was given a Covid vaccination however staff were coming down sick with COVID as well. The facility director and staff didn't seem to care at all about the facility always being in lockdown. My father in-law came down with the Covid virus and he never left his room. I would never recommend this facility to ANYONE.

my husband got a bed sore here. they never checked him even though they kept him in bed 24 hours…read moreper day. His bed was alamed so he could not get up without them coming in and making him get back in bed. They did not provide a variable pressure mattress to prevent bed sores. They did nothing when he told them him but was constatly hurting. He should have been checked head to toe for bed sores atleast once a day. STAY AWAY FROM THIS PLACE. THEY DO NOT CARE ABOUT PEOPLE. THEY CARE ABOUT PROFITS

Nurses didn't administer medicine correctly, no help for the blind. Cleaning is .minimal,…read morecaregivers are not happy to help, takes 10 to 15 minutes to get one. Head nurse doesnt follow through with daily requests

My dad spent three years at The Lakes Senior living before he passed away recently at nearly 88…read moreyears old. The quality of his life during his last three years was exceptional at The Lakes. The care he received was unparalleled for this type of facility. The owners, Helen and George, are hands on. My father came to the facility, overweight, in poor health, lonely and depressed. Almost immediately after coming to The Lakes, his attitude changed, his health improved and he began to lose weight. After a few months, he was a completely different person. He was happy, healthy and once again engaged. I can't thank Helen and George enough for how they improved the last few years of his life. If you are looking for a clean, caring and exceptional facility for a loved one, I would absolutely recommend The Lakes Senior Living!

This is a wonderful home for my elderly father. It is an extremely clean and safe environment…read more Helen and George are amazing caregivers, supportive, caring and extremely attentive to the residents needs. My dad has his own spacious room, and he gets three very healthy and delicious homemade meals a day. The home has a beautiful yard with lots of fruit trees. I'm so happy we found this wonderful home!

This is an incredible place to live. The staff is great and the facility is only 2 years old…read more They provide very good including The Flutter Bums 50's/60's Band. Don't hesitate to take a tour.

I called and talked to a person to set up a tour. He informed me the woman doing the tours will…read morecall me back and confirm the appointment. I received no calls and that was the first time. I've called twice afterwards and always got directed to voicemail and even tried scheduling a tour online with no response. If this is any indication of how they do business there and take care of people, I definitely wouldn't bring my parents here.

Anyone on the fence?? Plaxia cared for my mother, Virginia aka "Sam" for the last 7 months of her…read morelife, which ended on Dec 29, 2025. I have nothing but gratitude and respect for Chip and Eden. It truly is top down management, the philosophy they have carries through to the staff. the belief that the normal "Hospice cocktail" is the last resort, is what made me appreciate how they cared for my mother. It is care and kindness over medication. My mother felt like she was truely at home, during her stay. They always had her comfort in mind. I can tell you she was not an easy person to please, and could be nasty at times but she really loved the people and her stay at Plaxia, thank you

Plaxia Care Group Home offered wonderful TLC to my 80-yr old sister in law who suffered from…read moreDementia. The owners Eden & Chip are compassionate individuals who are very involved in the day to day care. The staff are amazing, always attending to the needs of the clients and the families visiting. Staffing levels and food services are also great--its a happy and 'homey' environment. I am a RN and did lots of research before finding Plaxia. It was the perfect spot!! If you cant visit, there is a home number to call which is always answered* I cannot recommend Plaxia enough **

What a beautiful place! I had the pleasure of touring, connecting with their team, and enjoying…read moretheir delicious food. Melissa runs a fantastic facility, the whole team is welcoming and kind, definitely my kind of people! At the end of the day, the part that stands out the most is how happy all the residents are; they don't just live in a building, they have truly built a community.

Where to begin. I guess with management change. As soon as…read moreMarkie took over as GM things changed for the worst. her and the new nurse Kasha could use a lesson in empathy, how to care for people. Markie was not approachable, tried to introduce her as a 3 year residents daughter one time, she couldn't be bothered and was quite rude. this past year we experienced my mom falling and waiting for 20 minutes for a caregiver to help her, housekeepers serving food due to the shortage of servers, staff members complaining about management to residents, I could go on and on My sister reached out after a 500.00 rent increase per month with no explanation other than cost of living (??!!!) to Kris Waluszko asking questions and expressing concerns. Weeks after original email we got no resolve, no reason for rent increase but now she was in a "premium room" Again no explanation Markie is recruiting new residents with multiple issues so higher rent can be charged, targeting wealthy communities in Summerlin. Hospice residents, causing caregivers to be overworked. My mom's caregiver of almost 4 years yelled at her one day because she was in a hurry. Totally unacceptable. We've moved our mother to a more nurturing, caring facility . Our next step is to contact the state ombudsman. Please shop wisely when placing your loved ones in assisted living. Atria Seville is cold and uncaring. Just ask their staff

My siblings and I toured this facility seeking placement for our mom, a little over a month or so…read moreago. The general manager gave us a tour of the building and the place has a really home-like quality and feel. The CNAs were friendly and welcoming. The biggest draw back for us was the gentleman who toured us. He didn't answer pertinent information about medical care and told us he didn't have a nurse available to talk with us at that particular time. He went out of his way to make sure to let us know that he lives in the building full time (a little weird but ok). When Tian, would try to explain things to us, he would cut her off. Some of the staff mentioned moms hobbies & previous career which seemed very rehearsed and almost Stepford like in nature. He appears very rehearsed and inauthentic. Outside of him I would say this place has great potential.

I took a friend here because their family member needs memory care. This place is not the cheapest…read morebut the quality care is worth every penny. We went and checked out a few places this place was very impressive. While they took care of their residents. They also educated me a lot bout dementia. The outdoors the patio was gorgeous.