There are no words to express the gratitude I have for the care provided to my father by the TLC…read morefamily. Prior to TLC my father was in at least three "memory care units" where lots of promises were made regarding the patient-centered care that would be provided and the expertise of handling any difficult behavioral problems that come with the progression of Alzheimer's. As a nurse practitioner, I thought I had done my due diligence with researching the facilities. I was wrong. With the covid shut down in March 2020, many of the facilities housing elderly took advantage of the fact that families could no longer check on loved ones physically and a lot of negligence occurred. My father was moved three times during this time as I tried to find the best care. What did Tender Loving Care provide that these other facilities did not? 1. As with any patient with dementia, moving them to a new facility can be very difficult. The transition can cause them to progress in dementia and not recover. It can increase behavioral disturbances during the adjustment period. My father was already having issues with agitation when needing to have his brief changed/bathing so the staff already had their hands full when he came over. Dr. McGivney and Kerri were amazing and worked very closely with me to make changes to his medication regimen to reduce the behavioral disturbances to allow the staff to care for my father. Once he was stable, the doctor would reassess with the goal of reducing medications as needed depending on dad's response. There is not one facility out there that I know that would spend this individualized attention with a patient. The staff is watching the resident daily and reporting back to Kerri and Dr. McGivney on medication response. 2. The staff truly got to know my father and what he liked. When they asked for the list of things he liked they actually used that information to learn how to get him to engage with the community. I would come in to visit and he would be in his "office" writing for work. He would be at the desk reading the newspaper while the staff was also sitting with him engaged with activities. Staff found out he liked to organize and clean, they would have him helping them and encouraging him, meeting him at his level . These were the biggest differences between TLC and other institutions. My father felt safe, happy, and content here. 3. The amazing backyard/courtyard for the residents. Lots of natural light inside the house. Previous facilities promised he could freely walk outside in the locked outdoor courtyard yet at each facility I would find out from my father they were all locked and a loud alarm would go off thus my Dad not wanting to go out. He loved being outside and this was the reason I had chosen those facilities !! At TLC, it was truly open and unlocked so residents could freely go outside in the backyard. This is so critical especially with the COVID shutdown that residents can get fresh air and sunshine. 4. Maintain all the COVID precautions. 5. I could go on and on with all the little things the staff did to let me know how much they cared for my father but there isn't enough space here. Thank you TLC for everything

My mother was at TLC for two years before she died 3 months prior to her 99th birthday in 2014. My…read moremother was in relatively good health, of sound mind, but very frail, needing 24-hour care due to her advanced age. TLC provided this care with exceptional attention to detail, with much affection & respect shown to both my mother and our family. The TLC Staff made a potentially difficult situation less painful for us. We consider our Family blessed to have had the McGivney's & their staff in our lives. Thank you TLC!

My dad spent three years at The Lakes Senior living before he passed away recently at nearly 88…read moreyears old. The quality of his life during his last three years was exceptional at The Lakes. The care he received was unparalleled for this type of facility. The owners, Helen and George, are hands on. My father came to the facility, overweight, in poor health, lonely and depressed. Almost immediately after coming to The Lakes, his attitude changed, his health improved and he began to lose weight. After a few months, he was a completely different person. He was happy, healthy and once again engaged. I can't thank Helen and George enough for how they improved the last few years of his life. If you are looking for a clean, caring and exceptional facility for a loved one, I would absolutely recommend The Lakes Senior Living!

This is a wonderful home for my elderly father. It is an extremely clean and safe environment…read more Helen and George are amazing caregivers, supportive, caring and extremely attentive to the residents needs. My dad has his own spacious room, and he gets three very healthy and delicious homemade meals a day. The home has a beautiful yard with lots of fruit trees. I'm so happy we found this wonderful home!

This was the second residential care facility that my mother was in. It has room for eight patients…read moremaximum. What I really loved about this place is that the manager and owners are caring individuals, Christians if that matters to you. This was important because their perspective on caregiving was much better than what you might get from an establishment just out for a profit. I felt that they really cared about my mother and wanted her to be as happy as possible. If you knew my mom, you would know how cranky she could be. So of course it was tough for her to be in a situation where she didn't have control and where there are rules to be followed. So their caring of course has limits. For example, for safety we were not allowed to visit during Covid at specific times. But honestly, I would prefer that over a lax facility that puts patient's health at risk. However, in those instances, they were more than willing to let me FaceTime mom and call whenever I wanted to. Another thing I liked is that the work shifts include night time. In the prior home she was in, there were only two patients maximum and the owners would sleep at night and get up to take care of their patients if needed. That made for very cranky owners because they were sleep deprived at times. The patience was not always intact. At Ohana, however, individuals come in specifically to work the night shift and are meant to stay awake the whole time and take care of other cleaning functions as well. So I had a level of comfort knowing that my mom could get help more easily at night. I think all of the residents are either memory care or immobile. I say that because each resident gets a button to push if they need help. There is a corresponding number for each room and the number shows in the living room on a display. That is really nice because I knew that my mom wouldn't have to yell really loud to try to get some help if needed. They also have a log where they keep track of all the medication and bowel movements and other information on each patient so that whoever comes in next will have the information. As a rule, I believe they change those that have to wear adult diapers every two or three hours. I could be wrong but I think that was the requirement. I believe with five or less residents they have one person working each shift and with 6 to 8 they have two people working each shift. So you know that they will get the care they need with another employee. Plus, the manager is often there as well and the owners pop in for visits. Another thing I loved about the facility is that they would really make birthdays special. They would get cakes and bring everybody out and have a celebration. They also celebrated every holiday. In addition, we had a walk for Alzheimer's that they do every year. They take all the patients out in wheelchairs and wheel them around the neighborhood. With up to eight patients and only two employees, there are going to be times when a patient pushes the button but an employee doesn't get to them as fast as the patient would like. This was always stressful for my mother. However, I constantly told her that if we wanted the level of care she was complaining to get, it would cost a lot more! If you find this place through an individual that refers it, be careful because they will want to charge you a finder fee even if they don't mention it to you. So be sure to ask if there is a fee involved. It could be up to $3000. I learned the hard way.

Do not send your family member there. They treated my elderly mother like a number, not a human…read morebeing. Though my mom spoke highly of one or two caregivers, manager, administrators/owners bullied her and left family members uninformed. Her physical and mental condition deteriorated rapidly. Be wary of affiliated care homes, Owners are related and will treat patients according to their ability to pay.

This is a nice assisted living, I've seen many and this is a nice one!! The thing that I like the…read moremost about this facility is that the residents are social butterfly's, that to me is a sign of happiness. This facility always seem to have a lot of entertainment. I also see the residents having fun hanging out with each other, It almost reminds me of college dorm life:)!! The staff is very nice as well. I would definitely be at peace leaving my loved one here.

I was sorely disappointed with Silver Sky Assisted Living facility. My 90 y/o Father in-law was in…read morethis facility for less than four months. During this time when we could visit him, we noticed the breakfasts he was served in his room were COLD, staff never checked in on him and the room was always filthy. Bed was not made up for him and the bathroom and kitchen were never cleaned. Then management had to shut down the facility to family and friend visitations because of an outbreak of COVID. My father inlaw was given a Covid vaccination however staff were coming down sick with COVID as well. The facility director and staff didn't seem to care at all about the facility always being in lockdown. My father in-law came down with the Covid virus and he never left his room. I would never recommend this facility to ANYONE.

My siblings and I toured this facility seeking placement for our mom, a little over a month or so…read moreago. The general manager gave us a tour of the building and the place has a really home-like quality and feel. The CNAs were friendly and welcoming. The biggest draw back for us was the gentleman who toured us. He didn't answer pertinent information about medical care and told us he didn't have a nurse available to talk with us at that particular time. He went out of his way to make sure to let us know that he lives in the building full time (a little weird but ok). When Tian, would try to explain things to us, he would cut her off. Some of the staff mentioned moms hobbies & previous career which seemed very rehearsed and almost Stepford like in nature. He appears very rehearsed and inauthentic. Outside of him I would say this place has great potential.

I took a friend here because their family member needs memory care. This place is not the cheapest…read morebut the quality care is worth every penny. We went and checked out a few places this place was very impressive. While they took care of their residents. They also educated me a lot bout dementia. The outdoors the patio was gorgeous.

I'm one of the lucky performers in rotation at Silverado Red Rock, and I have to say that the…read moreentire staff has just been great to work with (gig or no gig). The caregivers always have a smile and a warm greeting. They're consistently present, attentive, very kind and patient with the residents. I love how they always jump in to dance and encourage the residents to participate - it's makes for a great time for me and all in attendance. The residents are always neat & clean, and the place is spotless! They receive beautifully displayed snacks during happy hour. Honestly, I can't say enough good things, It's genuinely one of my favorite places to perform and I look forward to it every time. If I ever needed a place for a family member, I would not hesitate to choose Silverado Red Rock.

From caring for both of my parents at home, I eventually reached the point where I could no longer…read moredo it on my own. Knowing that Las Vegas doesn't always have the best reputation in healthcare, I was nervous about finding a place that would truly care for my aging parents. From my very first tour of Silverado Red Rock, I was impressed--and even more thrilled when I saw there were dogs living on the premises. The time my parents spent at Silverado was truly a gift. I've wanted to leave a review for a long time, but when you're still working, visiting often, and carrying so much on your plate, it can take a while to find the right moment. Both of my parents recently passed and now I can reflect back and say without hesitation that choosing Silverado Red Rock was one of the best decisions I could have made for them and me. The staff treat every resident with dignity, respect, and genuine love. My experience was that you are treated like family here. Most often you'll be greeted by Bob, the dog, wagging his tail at the front door. What impressed me most was how everyone--from management to front desk, kitchen, laundry, physical therapy staff and maintenance--interacted with the residents daily. No one was "just doing a job." Silverado brings real life and joy into the community with endless activities: cooking foods from around the world, live music, Sunday services, spa days, exercise groups, themed luncheons, nightly movies, and field trips around town. The staff actively engages with each resident and honor them exactly where they are in life. One time while visiting I learned to play Lotería with the residents while sipping "mock" margaritas. Was it 100% perfect every single moment? Of course not. But for my parents, it was absolutely the perfect place. They were safe, celebrated, and deeply cared for. Both of my parents have since passed, yet I still stop by to say hello--because that's how much the people here became part of my life too. I'll always be grateful for the love, dignity, and family Silverado gave to my mom and dad. And if you want to know more, here's why I would give Silverado a solid five stars: Dignity: Residents eat in the dining room with real plates, silverware, and glasses. Whenever possible, people are taken out of their wheelchairs to sit at the table. Daily care--from bathing to dressing--is done with gentleness and respect. Even when memory is faltering, residents are still engaged in meaningful ways, whether helping cook or simply being asked about their lives. Respect: Residents are kept active and involved. I was nervous my mom might end up sitting idly in front of an iPad, but instead she was busy and engaged every single day. Staff brought joy to sing-alongs, styled women's hair for themed luncheons, gathered residents for the Super Bowl, and made sure no one was left out. Genuine Love: I witnessed staff hugging residents, complimenting them, and making them feel special. I saw kitchen staff go out of their way to just say how beautiful someone's hair looked. I saw front desk staff walking with residents to their rooms, or stopping to ask how their day was. Those small acts of love and kindness happened all the time. If you're searching for a place where your loved one will not only be cared for, but truly loved and respected, Silverado Red Rock is it.

My Mom was only there for a few short months before she passed but the care and love she received…read morefrom the staff was amazing. I never thought I would be comfortable having her anywhere besides home but boy was I wrong. I can't imagine anyplace I would have rather her of been in our most difficult times. Thank you to Tony and all of the staff.

My mother-in-law was a patient at Nevada Memory care for 5 months. Tony and his staff are wonderful…read morecaregivers. They treated her with the upmost respect and were very attentive to her needs 24 hours a day. The environment there felt much more like a family home then a impersonal hospital hospice setting. We feel at peace that her final days were spent in a loving home.

Wow! if I could give this review 10 stars I surely would!!!…read morePlacing a parent or a loved one in a care facility can be so painful. I'm beyond grateful that I was able to find Jane(L&J group home) made this transition for my mom so much easier. The minute I walked in I felt like I was in my own home. The loving caregivers, the clean and beautiful atmosphere are stellar! Thank you Jane and all the caregivers, I never have to worry about anything. You guys are the best

I relocated from California to Nevada and brought my husband over first. We were very fortunate to…read morefind Ms. Jane's grouphome (L & J Grouphome). Right away I knew it was the place for my husband to live during the move. The grouphome is like my own house. It smells like home and my husband feels at home there. We have made this place my husband's permanent residence. Everyone is super nice and caring. Every time I go see my husband, he is happy and clean and well cared for. The staff keeps me informed of any changes during day or night. Without a doubt, this place is the best. I'm very thankful we were able to place my husband here.

my husband got a bed sore here. they never checked him even though they kept him in bed 24 hours…read moreper day. His bed was alamed so he could not get up without them coming in and making him get back in bed. They did not provide a variable pressure mattress to prevent bed sores. They did nothing when he told them him but was constatly hurting. He should have been checked head to toe for bed sores atleast once a day. STAY AWAY FROM THIS PLACE. THEY DO NOT CARE ABOUT PEOPLE. THEY CARE ABOUT PROFITS

Nurses didn't administer medicine correctly, no help for the blind. Cleaning is .minimal,…read morecaregivers are not happy to help, takes 10 to 15 minutes to get one. Head nurse doesnt follow through with daily requests

What a beautiful place! I had the pleasure of touring, connecting with their team, and enjoying…read moretheir delicious food. Melissa runs a fantastic facility, the whole team is welcoming and kind, definitely my kind of people! At the end of the day, the part that stands out the most is how happy all the residents are; they don't just live in a building, they have truly built a community.

Where to begin. I guess with management change. As soon as…read moreMarkie took over as GM things changed for the worst. her and the new nurse Kasha could use a lesson in empathy, how to care for people. Markie was not approachable, tried to introduce her as a 3 year residents daughter one time, she couldn't be bothered and was quite rude. this past year we experienced my mom falling and waiting for 20 minutes for a caregiver to help her, housekeepers serving food due to the shortage of servers, staff members complaining about management to residents, I could go on and on My sister reached out after a 500.00 rent increase per month with no explanation other than cost of living (??!!!) to Kris Waluszko asking questions and expressing concerns. Weeks after original email we got no resolve, no reason for rent increase but now she was in a "premium room" Again no explanation Markie is recruiting new residents with multiple issues so higher rent can be charged, targeting wealthy communities in Summerlin. Hospice residents, causing caregivers to be overworked. My mom's caregiver of almost 4 years yelled at her one day because she was in a hurry. Totally unacceptable. We've moved our mother to a more nurturing, caring facility . Our next step is to contact the state ombudsman. Please shop wisely when placing your loved ones in assisted living. Atria Seville is cold and uncaring. Just ask their staff