the guy charge 130 to fix my screen and it still work and now he saying I gotta pay a 100 more fix…read moreanother screen when thats what I was paying him for please don't go here they scam people for there money

I had an issue with my iPad Pro not charging. I brought it in the get fixed and they replaced the…read morecharging port for a reasonable fee. When I had some issues with inconsistent charging about 6 weeks later, Trenton was able to help me out and replace the port again and provided me with a new charger at no cost. If you need help with a device, Trenton is the guy to call.

I have been charged twice for a technician to come to my house. Once when I initiated the order in…read moretheir office then again once the technician finished his work at my house. I was over charged about $148 and they did not answer my request for a refund. The technician had an acknowledged learning disability and with some fumbling around got my system working. Once he left I figured out how the system worked and got the system optimized. I would not trust this business for integrity or codependency.

Dave is a great guy. He appreciates and supports local small businesses in our area. Always trying…read moreto get them some recognition. I stopped in with an iPad issue. I had bought it 2 years prior and could not figure a few things out. Rob was great and I truly appreciate him for stopping what he was doing to help me. It's great to have someone you trust in the area.

Corbin, excellent! Cleaned out my (VERY DIRTY) phone, and didn't look down his nose at me. THEN, he…read morerepaired it for a fee much less than buyig a NEW phone, which my carrier in the mall WAS DYING for me to buy and the moment I went into my CARRIER's STORE, began the pushing and the shoving using an enthusiastic bully to GET ME TO BUY another expensive (for each month's fee I'd be owing them until I OWNED the dang phone -- DO I REALLY need the "latest" model? -- SERIOUSLY!) So, Corbin's and his staff's work and attitude leave you satisfied. Very pleasant - professional and KNOWLEDGEABLE. Hours, decent, too. Price good. I could have done without the extra days of waiting -- but that's just me -- NOT the business. Phone was READY when they said (go figure! Who does that, now?)

I download what I thought was a secure app but I was wrong! My phone locked up and I couldn't…read moreaccess anything. I restarted but then I couldn't even get into the phone. After dropping it off for 45 minutes I came back to a working phone, cleaned of over 200 viruses and God only knows what else. I could breath again knowing no information was taken. I was referred to cell phone fixer by another business who only does laptops & tablets. I'm glad I went with cell phone fixer instead of taking it to T-Mobile who more than likely would have just completely wiped it clean. Highly recommend!

IT Tech Boyce repaired my computer remotely. I had a security software that did not update…read moreproperly. He identified the problem, uninstalled the problem software and reinstalled it and the upgrade. He was knowledgeable and kind and helped me tremendously. Libertek is an excellent company to do business with and Boyce is a great representative of this. Implant.

I brought my crashed external hard drive into the store to see if they could recover the data from…read moreit. The guy who did my intake explained that it will be $162 due today. I asked if that is a flat fee if they are successful or unsuccessful. He said it was. I asked in there would be any additional fees, he said no. He said if they have to mail it out if they can't figure it out then it would be extra. I told him to not mail it out without first calling me to approve or not approve. He also asked if I wanted them to put the files on a hard drive which would be extra. I said no and asked if I could bring my own hard drive to transfer the files. He said yes. I asked if I should just bring it at a later date to do that and he said yes. He told me it would take 10-12 days. On day 14 I still hadn't heard back so I called. The guy who answered didn't know what I was talking about and had to call me back. Another call where the guy seemed confused about what I was asking. At this point I lost the tiny bit of confidence I had with this place. He called back a second time and said they recovered my files and I asked can I bring my hard drive at 3pm the next day to get my files. He said yes. I arrive the next day to be told by the store manager that it will cost me another $75 to transfer files to my hard drive. I refused to pay and told him nobody said anything about a hidden data transfer fee. He said then I couldn't have my files I paid $162 for them to recover. I was so upset and he admitted it was possible his staff neglected to tell me 2 different times there was this hidden fee. He offered to charge me $50 not $75 for the error. Had I known upfront it would cost $237 not $162 I would never have hired this shady company. I am skeptical and think this is a normal predatory practice of this place

Came to have my IPhone 15 pro screen replaced, after a bad fall, with a used Apple or an OLED,…read morecheaper screen version. Work was competent, well priced and best yet, quick! More than anything, the shop gave me the feeling of trust one needs when seeking help with cell phone repair in Albany. Highly recommended!

What a convenient, personable and professional service! We needed a screen repair and they made it…read morehappen. Having them come to us was so convenient and the price was reasonable.

I got my phone screen replaced with 518 screen repair today (8/30/24) Orlando came right to my…read morehouse and did it in the parking lot, He was very professional and pleasant. My appointment was for 6 pm and he showed up right on time. Orlando told me it would take about 15 minutes and within 15 minutes I had my phone back in my hands. 518 screen repair,and Orlando will always be my go to going forward. His prices are very reasonable, his customer service is a 1,000 out of 100. I had my phone screen replaced before ( and the results are not the same I promise you) Orlando and 518 screen repair is the new go to for me with repairs. Orlando thank you so much for repairing my phone I am so grateful that when I googled iphone screen repair you popped up. Keep up the great customer service and fast repairs. you are awesome. Thanks again. Anthony.

Great service at a fair price, would use him again for screen repair if I ever needed it.read more

Red Booth Store saved my iphone, I truly feel so blessed to have found him online. GO to GOOGLE to…read moresee his 4.9 Stars from 59 reviews, just wanted to say that since he didn't have any here, until mine now. This is my way of thanking him. He only charged me for a screen repair, but it was more than a cracked screen, like I couldn't do ANYTHING on it, and he took time tinkering with it, and just when I was about to ask wait ummm, how much is this going to cost because it seemed in depth to me and money was tight. He turned to me and said just needs a screen, which the prices were laid out already on his website, so $70 saved my phone. He was so nice, and understanding too because I had my emotional support dog with me and it being a food establishment and all, they were cool. I would give 10 stars if I could. He even saw me pull back in because I ran across the street to go to the store, and he saw us and brought it to the car. For reals top notch. :)

I had a 9th gen iPad where the screen protector cracked, and after installing two of them, I never…read morewanted to do it again. I had booked an appointment at the Apple Store, but when I entered the mall, at the lower level food court entrance, I spotted The Repair. They are well stocked, very polite, reasonably priced, and do a great job. They're now my go-to store for mobile repairs.