Seems the only time I have an issue with a pet, is on a weekend, or holiday, and it's become…read moreincreasingly harder to find that veterinarian that will even answer their phone. I know veterinarians work on rotation for times like this, and Dr Gleason was great and reminded me of an old time vet who truly cares about the animals he treats, and the human owners who are stressed out and worried about their animals well being. Worth the drive for such caring service!

Sadly our experience with this Vet Clinic started out good and then turned terrible pretty quick…read more Super rude tech named Heidi gave us the run-around and bogus information that contradicted the actual doctor. After being treated extremely poorly by the vet tech, the clinic did nothing but defend their employee. Talk about the worst in customer service and a complete lack of empathy towards our 16 year old senior dog. This clinic charges premium pricing, but provides substandard customer service.

Last year we lost our Teddy. Two years before that he started having seizures and was diagnosed…read morediabetic. A year before he died we changed veterinarians to Florence Animal Hospital. The staff was very nice but Dr Maddie got mad at us because we couldn't feed Teddy's meals 12 hrs apart. We have another dog and she couldn't go 12 hrs so we couldn't string Teddy out that far either. Dr Maddie dismissed us from her practice because of that. She never showed true compassion for him. She told us to go to Skalkaho and I told her it was too far so she recommended Burnt Fork in Stevi. Thank God. They are so kind, compassionate and caring. When I brought a Teddy in for the last time several girls ran out to my car to help me bring him inside. I don't know what I would've done without them. Thanks you Dr Maddie for sending me to a Ver practice that actually cares.

Worst vet experience ever! The techs injured our dog while doing a simple blood draw, the place…read morewasn't very clean, and the attitude of both the staff and vet was condescending. When I tried to address some of these issues directly through private message with one of the techs I was accused of trying to start a "pissing match" and complaining and causing "problems instead of discussing things like an adult." Since my visit a number of other people have shared their stories of the clinic and we feel lucky to have gotten out of there with just a limp.

This is without a doubt the worst vet I've ever had to deal with in the 11 years I've been breeding…read moredogs. Dr Shura Bugreeff is disorganized, absent minded, and has disgraceful communication skills. I brought over 3 dogs for reproductive services from out of town and have been charged for services she never performed, was kept in the dark regarding my dogs care (even post operative), was not informed of test results I needed to consult with another vet, phone calls were ignored or not returned, and I was flat out lied to when I tried to verify that a $1200 cryo tank that had shipped in from a vet in Colorado had been returned. In the 8 days my dogs were under her care I was allowed to chat with her twice. Appalling client service and one of my females developed serious complications from a rather easy to perform surgical insemination procedure. I have never given a vet a bad review before...until now.

Everyone was very friendly & helpful. Amazing care & reasonable pricing…read more Definitely recommend them to anyone for excellent care of your pet.

Everything! Great service! Very personable and attentive. Vets are knowledgeable and do everything…read moreto help your pet.

Dr Meg and her team are the best! This dog centered clinic knows what dogs and their owners want…read moreand need. No keeping your dog controlled in a crowded waiting room full of pets. No watching them slip and slide on a slippery floor. No stressed dog or owner. My pup actually laid down during her visit. Dr Meg is therapy focused and takes time to thoroughly examine your pup and explains things thoroughly. As a dog owner with a pet having multiple joint issues she addressed my needs. On Point Veterinary Service gets it!

Dr Meg and staff couldn't be nicer!…read more They helped us with a very complex and challenging USDA certification for pet travel. From the onset, appointments were readily available, we never waited, and they were quite accommodating with last minute requests like nails and wound care. I was VERY happy with our entire experience...affordable too! Well worth your time to make an appointment!!!!! Kudos to a job VERY, VERY well done!

The Dr and their staff are amazing. Been using them for years. They jump and always give the best…read morepossible care for your pet. Thank you!

Very kind and informative staff that makes it reassuring that your best friend is in good hands.read more