Dr. Song and her whole staff did an amazing job with my Invisalign treatment. I needed a tooth extraction and was fearing a long and painful treatment, but everything went smoothly and after just 14 months my teeth have improved so much. I always felt very cared for and the follow ups were great. Thank you! read more

I Song Orthodontics - Orthodontists Near Me - Albany, California

It's well known in this neighborhood that as soon as immi gets your money, she becomes incredibly rude. Also, she told one of my friends she only had to wear her retainer for 6 mos (not permanently) and then when my friends teeth moved, immi tried to charge her for more work read more

I visited Song Orthodontics for a consultation a couple weeks ago. Was impressed by the staff as well as Dr. Leroy. What rubbed me the wrong way was them requesting over $500 from me at the end of the consultation for an xray ($135) and iTero scan ($400). The iTero scan is something dentists typically do for free and I have never been charged for one. I have also not been charged for other orthodontist consultations. For all future patients, if they ask for money at the end of the consultation - get a second opinion first. read more

We came to Dr. Song for orthodontic care, and while the office staff and dental assistants have been absolutely wonderful - always kind, professional, and helpful - our overall experience has been mixed. Dr. Song is knowledgeable, but I often felt there was a lack of empathy, especially when it came to my child. If an aligner was lost, we felt more reprimanded than supported, which left both of us feeling guilty rather than encouraged to continue treatment confidently. I think Dr. Song may be a better fit for middle schoolers and older patients who can manage aligners more independently. Unfortunately, since we had already paid $6,000 for treatment, we didn't feel comfortable switching providers even though we considered it. That said, the office staff and dental assistants truly made each visit easier with their kindness and understanding. read more

Our daughter has been going here for a year. We took her yesterday, they said her expander is loose and she's lost months of progress. The expander has been a huge inconvenience and a major challenge for our daughter, which we have mentioned repeatedly. They keep telling us "in a few months" then a few months come and go. They acted like our questions about this were an inconvenience and we were left not even sure if it is in there correctly now - right before our vacation. Very dissatisfied. I wouldn't recommend bringing your child here. read more

I can't say enough great things about this dental office! From the moment I walked in, the front desk staff was warm, welcoming, and professional. The office is clean, modern, and runs like a well-oiled machine -- I barely had to wait before being called back. Dr. Song is not only incredibly skilled but also patient, thorough, and genuinely cares about your comfort. They took the time to explain everything clearly and answered all of my questions without rushing. I felt completely at ease throughout my cleaning and exam. The assistant, Daisy, was gentle yet thorough, and even gave me helpful tips to improve my brushing and flossing routine. You can tell the whole team here values both quality care and a great patient experience. Highly recommend this office if you're looking for a dentist who is professional, caring, and excellent at what they do. I'm actually looking forward to my next visit -- and I never thought I'd say that about going to the dentist! read more

I couldn't have asked for a better outcome. Truly blessed with the way my smile looks and feels now. I was a class 3 on both sides and told by many orthodontists that I would have to break my jaw. We managed to do all my treatment through a jaw piece for 3 months and Invisalign for 11 months with no invasive surgeries. Now my smile is the first thing that gets compliments. I highly recommend and would go to Dr Song for any orthodontist needs in my future. The staff are always very attentive and friendly as well. read more

Dr. Song and the staff at I Song Orthodontics are AMAZING! When I went in to see Dr. Song, my bite was severely misaligned and my lower teeth were being pushed forward, causing gum recession and other serious problems. Dr. Song spent a lot of time understanding my case and creating a solution. Long story short, over the past two years my smile has changed SO much, my gums are healthier, my bite is corrected, and I feel so much more confident smiling! I had done Invisalign one other time previously with another orthodontist, and did not have good results. The care Dr. Song takes with her patients is unmatched. What I like most about working with Dr. Song is her focus on the long term. Even though I have been satisfied with the look of my smile for the past year, she has put in extra effort to make sure my bite is perfect and that my teeth will be healthy in the long run. Her practice cares deeply about ensuring that they are not making short-term quick fixes, but investing in the long-term health of your teeth, which I so appreciate. And the staff at I Song Orthodontics is SO friendly (shoutout to Serene who is so kind and courteous). Working with I Song Orthodontics is one of the best investments I have made and I highly recommend I Song Orthodontics to other adults looking to improve their smile and tooth/gum health! read more

Highly recommend Dr. Song and her team. Friendly, hardworking, young talents. Very upbeat environment, a little overwhelming because they have too many patients. I don't have anything to complain about. read more

I would like to recommend this office to anybody who needs braces. They're the best orthodontics in Berkeley, CA. My teeth were so messed up and I guarantee you , I have the best smile. I'm so honored to have been there patient and I'm forever grateful. I thank the Dr. and the entire team. Forever thankful. Joyce Nyamu. read more

Overall I'm having a great experience at ISong for my Invisalign treatment! Everyone has been so nice and helpful! Daisy helped me with my initial intake/ consultation and was the final factor for me choosing to get my treatment done here:)! read more

The last thing they said to me was "Do not come back if your retainer breaks again." I was a patient a couple of years back. I waited to write a review because I was waiting to compare retainers and treatments I got from other dental office. My treatment was really fast, but not very happy about the alignment of my upper and lower teeth when she told me that my treatment is done. The middle line of my upper and lower teeth was still pretty off when my treatment was completed. I asked for further treatment. But she said I have gum receding and should stop. But it is also she who told me at the consultation that wearing braces or Invisalign wouldn't cause gum receding. Being A little bit scared of gum receding and also saw my gums have significantly receded, I accepted that my treatment came to an end. However, this is the start of a nightmare on my retainer I got from I song orthodontics because it just kept cracking. The retainers she made for me only last about 2-3 months. I went back for few more times, the same things keep happening. I paid full price for the first pair, and I paid partial(about 1/2) for the rest of the pairs even though there was a warranty on these retainers. Instead resolving the issue with me, Dr. Song told me on phone before I picked up the last pair. She blamed me for "breaking" the retainers and said "do not come back if it breaks". The last pair did also break(not surprised). Since then, I have got a pair of retainers from other place, and it's still working after couple of years. Instead of finding out why specifically my retainers she made me always break, she chose to abandon me.. and having to switch retainers also shifted my teeth around Right after the treatment, I would say I was Okay but not supper happy with the results of my treatment from her. but after my teeth shifting back to the original position(due to not wearing retainers while having to wait to get new retainers because old one cracked for the whole first year after the treatment). now after few years, this treatment(about 5k) feels like it's such a ripoff! Also I think there maybe some discrimination towards me. Every single time, every single time. There are always people come after me who would get seen before me, and she never talked me to me much. But when she would see a white kids/client, she would start a nice conversation with them. I feel the discomfort seeing her but I already signed the contract and have to complete the process. Conclusion how I feel: she would abandon you if there is a problem. She is more friendly during the first consultation; her attitude will change after signing the contract with her. Do your research before sign in the contract!! read more

Dr. Song and her staff are THE BEST. I've never met a dental or medical group as positive, warm and friendly as they are. And Dr. Song is incredibly sharp and efficient. What more could you ask for? My case was complex (it took years), and I spent much of my treatment time living out of state. The staff was extremely accommodating with my schedule and I never felt rushed to wrap up before I and Dr. Song were truly satisfied with the results. If you need orthodontics I can't recommend them enough! read more

I've had a great experience working with Dr. Song. She is professional, knowledgeable, transparent, and clear. CONSULTATION: When I came to Dr. Song, I had a missing back tooth. I didn't want to get a tooth implant so I asked her if I could use my wisdom tooth to fill the space. During my consultation, I found out I had a crossbite and off midline, i.e. a severe case that could potentially require surgery. Dr. Song was able to mitigate all of this. She provided the best solution to my problems, and is the reason why I went to her. When I went for another consultation, the other orthodontist literally sighed at my teeth and recommended tads. Dr. song did not do that and she had a solution in mind. This is why I consider Dr. Song very professional and knowledgeable. PRICE: The price was expensive ($7k for transparency), but it was worth it because I didn't need surgery nor a tooth implant. However, the downpayment wasn't bad and she had a payment plan available without any interest. I'm forgetting how long the payment plan was but I think it was spread over 2 years. While the other orthodontist required payment within one year and cost was $8k not including tads. So not only did Dr. Song have a better solution, but she was better in price. OUTCOME: After about 2 1/2 years in, I am close to being done. I highly recommend everyone to go to Dr. Song. My midline is even. No missing back tooth. I did have to remove one tooth to get the midline even. Hoping to do photo updates once my braces are off. QUICK PROS/CONS: Below are other great things about this practice! Pros: -flexible, evening hours and weekend hours -staff are very friendly -clean office Cons: -sometimes your appointments may be late by 15-20 minutes depending if they are short staffed -Dr. Song can be very busy, so if you have questions, you need to ask immediately when you see her read more

Dr.Song and her team are nothing short of amazing! From the warm bubbly greeting upon walking in, to the friendly assistants in the back; we've had nothing but great interactions. Dr.Songs attention to detail is like nothing I've seen before, she aims for perfection and she gets it! The communication was great. The office is clean and up to date with all the latest technology with digital imaging and digital scanners. Setting up appointments was easy with their flexible hours and weekends. The office is Covid compliant with air purifiers and constant air flow throughout the office. Best of all my husbands smile is amazing! read more

I Song Orthodontics - The awesome team was great at what they did and they re great with both kids and adults! - Orthodontists Near Me - Albany, California

I'm so happy I found Dr. Song. I have a very tough case that involves working with an oral surgeon and carefully planning several phases. Dr. Song was upfront about my situation and my tough case but she worked with my oral surgeon to figure it all out. Other physicians had turned my case away because they literally didn't know where to start--adult braces can be tough. I was disheartened until I found this amazing office. During my Invisalign treatment, I became pregnant with my first child and had a hard time wearing my aligners. Dr. Song and her team continued to be patient with me and my tough case. After birth, I had very obviously fallen behind wearing my aligners so they stopped tracking onto my teeth. To remedy this, the team started a hybrid treatment with partial metal brackets at no extra charge. I was shocked; thinking this could be an easy money-grab for the office. But Dr. Song stuck true to her word from my initial visits/consultation when I worried about all the uncertainty and potential costs. There were no hidden fees at all. They continue to work with me to get my teeth to the best possible place they can be. I still have some ways to go on my orthodontic journey, but I am confident knowing this team is behind me. This office has always been great--from the friendly front desk, to the kind dental staff and, of course, Dr. Song herself. I would recommend Dr. Song and her team to anyone looking for orthodontic work. read more

Free Invisalign consultations! Very friendly and helpful staff, and Dr Song is great! Very knowledgeable! Thank you Song Ortho!

Regardless of the scenario, Dr. Song's kindness and skills inspire absolute trust. And, her entire staff makes the experience fun. My family has been customers of I Song Orthodontics for eight years. In that time, they have cared for three of my children with varying orthodontic needs. In each case, I remain extremely impressed with the care team, technology, "bedside manner", promptness of exams, and customer service. One of my kids required a full array of palate expanders, braces, retainers, and Invisalign. Another child received full modeling and periodic appointments to see how his jaw was developing with no further intervention required. read more

We could not be more disappointed. We paid over $7000. We are neighbors and wanted to support our neighborhood orthodontist. There was even a school field trip in 1st grade! Dr. Song is arrogant and difficult. She left us high and dry with no plan after 2 years of failing in her treatment plan. She says she does not have to do anything else without additional charges because she got me to sign a document several months ago, before completion. She actually said that. She said, "You signed the document. You didn't have to" with a little smile. I stuck with iSong for years because I wanted my kid to have a positive experience at a place she walks by all the time. I also hoped Dr. Song would at least be honest. I'm sure some will have good experiences here, but I guarantee I'm not the only one she's done this to, and the problem is you won't know until it's too late. I may get backlash for giving negative reviews, but I wish more people had when I met with orthodontists to start this journey. read more

I got Invisalign with Dr. Song and this was a fantastic experience. When you walk in, every single person is so friendly. They have a welcome sign for new clients and make an effort to know everyone's name. They're also very flexible and understanding when scheduling check-ins. I had Invisalign before and was told one of my teeth in the back couldn't shift, but that was my mistake in not going to an orthodontist. Dr. Song came up with a plan and my teeth are perfect now! She explained how it's a healthy tooth so it's important to address now versus later. Oh and there was a fun surprise at the end, on my last day checking the results. Highly recommend!! read more

My regular dentist recommended that I get my teeth straightened to make them easier to clean and keep healthy, and Dr. Song was one of the orthodontists he recommended. Dr. Song and her team are knowledgeable, patient, and kind. It is more difficult to move teeth for an adult than for a teen, especially an adult man, but I got great results. Special shout-out to the front desk staff, who are some of the friendliest customer service professionals I've ever encountered! As a last note, at the end of treatment they gave me a goodie bag full of candy and snacks. Each one was something you're not supposed to eat during orthodontic treatment (crunchy, chewy, sticky, etc), to celebrate that I could have them again now. I like a business with a sense of humor! read more

Dr. Song and every single one of her staff is amazing! Besides going to my appt. for a monthly checkup, I love going to see all of their beautiful smiles and bubbly personalities! I first went to Dr. Song for a consultation and I just knew my case would be really complicated. However, Dr. Song reassured me that she will make sure I achieve the perfect smile. Recently, I went in for my normal ortho checkup with Dr. Song and to my surprise, she said it is time for the braces to come off! I was so happy and just can't believe braces did miracles to my teeth! I thank Dr. Song and all of her hardworking staff for helping me achieve the perfect smile! read more

I am 48 years old now and I was told at a very young age that I needed to get braces. However, my family could not afford them back then. Finally, now as an adult and after saving money I found Dr. Song and I couldn't be happier with her service. She treated me in a friendly and professional manner from the beginning. I felt welcome into her office from the very first visit. Her team of dental assistants and front desk staff are fantastic! But more importantly, my teeth and my mouth feel much better after I've completed (two years) my Invisalign treatment. Today, I can eat better and smile without feeling ashamed of my teeth anymore. Thanks to the Isong ortho team for their professionalism! read more

Very friendly! & positive energy right when you walk in everyone greets you , makes you feel wanted in there .

Want a beautiful smile? And have some fun while you get it? Run, do not walk to Immi Song. Dr. Song and her team care deeply about their patients and treat each of us as individuals. They are also total nerds - Dr. Song is up to date on the tools and techniques that enable great results. 10 years later, my smile is still perfect. I dropped in to pick up new retainers after a new crown and Dr. Song took the time to check my smile and my retainers. She pronounced my teeth perfect and together, we made a video encouraging her patients to wear their retainers. (Wear your retainers! It matters!) The team remembered me and greeted me with, yes, a smile. While I was there, they celebrated a new smile for a patient who was getting her braces off that day. Who knew that orthodontics could be effective and fun? read more

I just completed my invisalign treatment with Dr. Song. I am 47 years old and for decades have been told my teeth are difficult and hard to move by multiple orthodontists. Dr. Song was assured, patient and expert in her field, she went above and beyond in her care for me. It is clear that she cares deeply about her patients and the results provided by her practice. I was surprised to find any negative reviews when I pulled this platform up to write a raving review! As a business owner myself, I cannot imagine a more skilled, well modeled business. Dr. Song and her staff are warm, welcoming and professional. I recommend there services without reservation. read more

Ridiculous wait times. She doesn't seem to be very motivated to do anything but slap braces on. Very dismissive. Overbooked for sure as she seems to be tending to 5 or 6 patients at once. Beware. read more

Both of my daughters have been patients with DR. Song and can attest that we have had nothing but great experiences with her and the office. One of my daughters had a cross bite case that another orthodontist recommended an extensive surgery for. Dr Song solved the issues with no surgery whatsoever. That staff have always been so kind to us. I could not recommend this office enough. read more

I was admitted back in July 2018 to Dr. Songs orthodontics after realizing I had to get double jaw surgery due to medical reasons. This was my second time getting braces (first time was a nightmare when I was in Los Angeles). Their team took care of me and made sure that I was going to be okay! My timeline looked about 1.5-2years depending on my treatment, and I made sure to always be on top of my routine to get my braces off sooner. After receiving double jaw surgery the team made sure I was doing fine and continued treatment a month after my jaw surgery. Dr. Song,Tara, and the wonderful staff on their team made sure I was always doing fine. At the end, I received my braces off and will have to wear my retainers. It's definitely a great investment to straighten your teeth and doing it with a team that cares about your smile read more

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Extremely well run orthodontics office. We went here for unavailing for our 14-year old daughter and have been super impressed with the entire experience. read more

I would highly recommend Dr. Song and her team. After having braces as I child, I found myself needing to have orthodontic work again, but avoided it due to a previous bad experience with a different doctor. After a friend's recommendation, I decided to go forward with Dr. Song for an Invisalign treatment. She and her team were very clear about what the plan was, how it would work, and what to do for the best results. A year and a few months later, I've finished up my treatment and am very happy with the results and with the great experience I had throughout the treatment. While it took slightly longer than initially expected, this was due to the great care that Dr. Song takes to ensure that all aspects of your teeth are perfect in terms of bite, alignment, etc, which I appreciated. Thank you to Dr. Song and her great crew for my great new smile! read more

I recently just finished up invisalign with Dr. Song. I had a great experience throughout the process and highly recommend this practice for any adult who is considering ortho. From the consultation to the numerous visits, everything was top notch. The entire staff was very friendly and always in a good mood. Very clean & always up to date on any regulations. The practice worked with me on insurance and FSA. I am very happy with how everything turned out & would do it again. Dr. Song thank you for being so nice and always making me feel comfortable & keeping me motivated to finish the process :) read more

So glad I went to Dr. Song, she and her staff are amazing. I had put off doing Invisalign and correcting my bite because some of my teeth have very short roots and was afraid of losing one or more if I had them moved again. The consultation was detailed, they took 360 X-rays (her office set up is unreal, all the latest equipment, state of the art). Then she sat down with me and confirmed the issues with my teeth, and honestly warned me about the risks. She said if we do go forward, that she would take X-rays regularly and if anything looked like it was going wrong, would stop the treatment. I really appreciated her candor. I decided to go ahead. Invisalign is not cheap, but she has multiple ways to pay and deals directly with insurance. Treatment plan was about a year, which went by quickly. Her staff are all so lovely! They are helpful and friendly and just the best. Her office is great, multiple chairs and assistants. Due to COVID everyone was masked, the windows were kept open, with multiple air filters going. I felt just fine going in for my appointments. Also parking is a breeze around her office. Now that for the results: AMAZING! She did such a wonderful job, my speech is better, my bite is perfect, and I can smile with confidence! Finally, Dr. Song is just a really wonderful caring person. She is invested in all of her patients and it shows. Same goes for her staff! I highly recommend her for those needing orthodontic work. Oh, and as I think another reviewer said, when you "graduate" they have a surprise for you! :) read more

Had a great experience with the braces but the retainers are made poorly. They break easily and they blame it on the kids. I have talked to serveral people who had the same experience. They need to go with a product that is durable. read more

Great orthodontist and staff. Dr.. song was recommended by my regular dentist to prevent wobbly teeth from falling out, by correcting the alignment. I thought at my age wearing Invisalign or braces was crazy but the results have been a marvel to see my occlusion corrected. I am so grateful to have had Dr. Song address my teeth issues. She is very positive, kind, and knowledgeable. read more

Dr. Song and her team are not just our family's orthodontist but our extended family. Since our 1st son's visit in 2014, they have provided excellent professional care and support. From day 1, they have been transparent and honest about our son's care. Dr. Song informed us that our son might need a 2-phase treatment but she would not know for certain until after the 1st. She prefers to monitor his progress rather than initiating the next phase unnecessarily. When I wanted braces Dr. Song supported my decision although she did not wholeheartedly agree I needed them. After months of treatment, progress was slow and additional surgical procedures. She and her team worked with us to ensure this additional expense did not negatively impact us financially and worked with us to come up with a reasonable and realistic payment plan. Based on our experiences, we consulted with Dr. Song for our other son. Our son'd dentist said he needed braces and wanted to treat him. We went to Dr. Song for a second opinion and she informed us that his treatment was not urgent and we can wait a few years. Two years later, our son decided that he wanted braces and Dr. Song supported his decision. Given that we chose to wait until November to start treatment, Dr. Song was willing to accommodate us so we can use our Health Care Spending Plan for payment. What I appreciate the most is that we can talk about anything - politics, work, family, goals, travel... I just love her team! If you want an honest assessment for your orthodontia needs, please consider Dr. Song! You won't regret it!!!! read more

Isong orthodontics was the best place I could've gone for my teeth. when i was looking for a person for advice on my teeth, 1 person told me that i need to pull 11 teeth, and another didnt do anything and would just waste our appts. We finally got a great recommendation for Isong, and we immediately felt comfortable. Im about to get my braces off after three years, and ive always been welcomed every month. Theyre safe, using masks and gloves at all times. I also changed my name halfway through,and they easily changed it while being respectful and professional. I would fully recommend them. read more

Should have written this review months ago, but here I am. The whole process from start to finish took 2 years and a few months. I am really happy with the result and glad that I chose Isong over others. Dr song and rest of the crew were very pleasant and easy to work with. The quality of service I received here was worth the money. I highly recommend this spot. read more

Adult braces can be a very scary journey. Thankfully I found the very best office with Dr. Immi Song. Their detail oriented approach and planning for this long relationship has been truly outstanding. Her staff as well are true professionals. My 3 other consults gave very antiquated, wildly less detailed explanations in terms of their treatment plan options. It is remarkable how impressed I am and I am a physician and my brother is a dentist. They just get IT and I could not be happier about my treatments! read more

Dr. Song is an awesome orthodontist!! Her and her staff are very nice and accommodating-extremely polite. Dr. Song is sweet and friendly with her patients. As a parent she has always been professional and informative and always willing to spend extra time answering questions. We are on our second child in braces with her office and same great experience as the first. We had been bringing our daughter there for about 3 years for evaluations. Our daughter was eager to start but Dr. Song took her time-always telling us to wait-"it wasn't the right time." Finally in early 2020 she gave my daughter the green light. We were set to go and Covid hit! We finally got started in mid 2020 and were given a few choices. We asked questions and decided to go with a not as aggressive plan with Invisalign. Dr. Song is up to date with all the latest techniques and technologies. She presented our choice in her software, showing progression of the treatment and we were all in. In our new normal we feel safe, cared for and comfortable in her office. Their Covid protocols are great. We are 6 months in and our daughter's teeth already look great! We were allowed to pay in monthly automatic payments with a credit card which worked out for us. We have one kid with an awesome smile and on our way with our second satisfied kid! They offer both traditional braces as well as Invisalign. Our son had traditional and our daughter is doing Invisalign. We love Dr. Song and would recommend her and her staff looking for a friendly, honest and super accommodating orthodontist! read more