He came the same day I sent the request, and turns out he thought I was located in Florence,…read moreKentucky but I'm In Florence, Indiana but he didn't even say anything until he was here about the miscommunication and said since he had already agreed to come, he kept his word even though it was out of his way! I found that to be honorable and he fixed our air conditioner which was a blessing. Be also gave us a fair price which was nice. Thank you and I would highly recommend if you are in his area.

From the owner: Service and Repair RV appliances. Air conditioners, furnaces, water pump, water heater, RV…read moreabsorption refrigerators.

Problem was fixed immediately. Great communication both ways. He knew exactly what was wrong as…read moresoon as I told him.

Great Outdoors RV Services is the business to call if you have any RV, 5th Wheeler or Travel…read moreTrailer Repair Service needs. There are located at 8979 Cincinnati Columbus Rd Suite A, West Chester Township, OH 45069 Gorvservice@gmail.com (513) 446-6558 Steve Van Skaik, a Navy veteran and his assistant Larry Poole are the guys to call with your rolling mobile home needs! They were both so professional, charming and informative; as they repaired our kitchen faucet with a new Delta one, our shower fan with a larger motor and stabilized our toilet. They taught us so much about our Keystone Premier 30RI and how to maintain it. Steve & Larry did a fabulous job for a reasonable price. What was the best part; they came to our Lebanon KOA, OH campground where we were staying over the holidays. Do yourselves a favor and call them!!!

I called Damen today and he fit me in to troubleshoot shoot my Class A Gulfstream RV. I've had…read moremonths dealing with horrible mechanics and have lost over $7000 with terrible service and mechanics that compiled my problem. Daman took 3 hours and fixed my issue. I am BEYOND happy with Daman and his company. I would recommend him and his company to anyone with a difficult problem with their RV. Thanks so much Daman.

Unfriendly, unprofessional. Couldn't even winteize my RV properly. I do not recommend them.read more

We have a 2022 Rockwood 5th wheel and a 2022 Ford F350 (short bed) that now have damage done to…read morethem because of negligence on behalf of The RV Clinic. Our camper turns at the pin box (Curt Turning Point pin box) not in the bed of the truck, the pin box has a wedge installed to lock it out from turning in the truck bed. They moved our 5th wheel and placed 2 bolts into the back of the Curt Turning Point, we have owned this camper since 2022 we have never had bolts in where they placed them. We dropped our 5th wheel off at The RV Clinc (July 26, 2025) to have the entrance door replaced and one other minor repair done. We picked the 5th wheel up on July 2, 2025. I went in to pay for the minor repair as the door and the labor were being covered by Lippert and Rockwood. Jessica Miron asked if we needed help hooking up I said no we do this all the time she replied I figured that. My husband and I hooked the 5th wheel up (we do the same procedure we do every time we go camping and is recommended by Lippert), drive across the back parking lot go to make a left hand turn around the building and we hear a terrible noise. Nelson (employee of The Rv Clinic) comes running out and says he knows what happened he left the bolts in the pin box. As he is taking the bolts out I asked him if that hurt the hitch at all, he said NO. We leave The RV Clinic turn left off of Tahlequah Trail on to SR 73, my husband applies the brakes because of red light (across from the Shell station) (he was going 20-25 mph) and the 5th wheel comes up into the bed of the truck and stops up against the rear window. I get out to access the damage, the camper is damaged, the truck is damaged and the tonneau cover trashed. I tried calling The RV Clinic no one answers, I left a message of what happened and said that we needed help. I started to walk back to The RV Clinic and Nelson and another employee are on their way and pick me up and asked what happened. We get our truck unhooked and they went and got a long bed truck and placed the bolts into the hitch (that they forgot to take out originally) take it back to the shop and remove what is left of the bolts that hold the wedge on. (The bolts sheered off when we were at their shop when we went to make the left hand turn around the building, hmm I was told no damage) When we were back at their shop and they were taking the sheered bolts off the owner Joshua Miron keep saying to my husband do you know how much this is going to cost you referencing to the tailgate, 5th wheel, and tonneau cover he said it repeatedly. I said to my husband he isn't taking any responsibility for this at all. When I asked him what kind of information we needed to get from him he said like what and I replied like the name of your insurance company. He said this was a parking lot incident and that is the responsibility of our personal insurance , and I would have to speak to his wife for that information but she had gone to book club. I went back the following morning to speak with her she gave me the name of their insurance agent and stated that she talked to him and was told your truck,your camper, you were towing your problem. They are taking no responsibility whatsoever. We would have taken it back to them for the repair to the 5th wheel. We understand that stuff happens, but when you laugh and say I see those bolts sheer all the time and won't take any responsibility no way will we ever use them again. (I spoke to Rockwood & Lippert about bolts sheering off and they both said if that were case they wouldn't be making or using that hitch) We took our 5th wheel to the manufacture (Rockwood) for the repair, so a door and the installation that didn't cost us turned in to us paying out over $1,500.00 for their negligence (stayed in a Air Bnb, gas and food plus deductable on both vehicles. Plus the truck will show up on Carfax as being damaged. Total damage $8000.00 to truck/camper. Also they left their brad nailer in our camper. Yes I returned it to them. Beware if you take your camper to them make sure you check out everything!

AWESOME customer service! Josh and his team are fantastic! They went above and beyond for me. Josh…read moreis very knowledgeable and skilled. I dropped my camper off early July they went over all the details, prices and came up with a plan that worked for both sides. Communication was open and seamless. They installed new awning fabric and awning hardware, cleaned and resealed my entire roof and some interior work! Very satisfied customer. Places like this are getting harder and harder to find if you have any rv/camper needs stop looking this is the spot.

We have been storing our campers there for several years. And we have had work done on the campers…read morethere as well. We have been very pleased. We feel they are an honest, and extremely hard working group of people. I would highly recommend them.

We took our 18' trailer in to check why the trailer brakes kept giving a disconnect message on our…read moretruck, plus a leak in the black tank. Got it back and was told, "just don't drive with the black tank full." Which we would not, no brainer - just to the dump station. Took it down to Cumberland and got all set up for a day and realized the black tank was FULL to the point of up in the toilet. The company had put water in it to test it and not dumped it. And we had driven it there that way after being told not to drive it full. THEN realized it was still leaking. WHY give it back to us full and not mention it if you didn't want it driven full? Had to drive up the highway to find a Walmart and purchase a $200 portable holding tank to dump what was in there and get through the week. And all the way there and all the way back we had NO trailer brakes about half the time. Still not working. So $1000+ later, neither issue was fixed. Called the company with no resolution. More money to "take a look" again...

Last night my wife and I decided to go look at RV'S at Colerain Family RV. I do appreciate the fact…read morethey are open till 8:00 PM. We arrived at the store about 5:45 and was greeted graciously by a very nice receptionist who then handed us over to Bernice Friedberg. We went to Bernice's office where she spent time getting to know us and what we were looking for in an RV. I told her I was a novice when it comes to RV'S and she made us both feel very comfortable and relaxed. While in her office we laughed and joked with each other as she was taking notes on what might interest us. We then went to the lot and looked at RV'S. It was evident Bernice was an experienced professional who really knew her stuff. We spent at least 90 minutes going through vehicles, talking and laughing together. Bernice did a great job building trust, thus building a solid relationship with both of us. Even though we told Bernice we were just looking and we might never purchase a vehicle, and frankly she might never see us again, she never flinched or acted like she was short on time. It was about 7:30 PM when we all hugged each other and said our good-bye's. I felt like I had made a new friend. Bernice and I even got our picture together!! I am Yelp Elite so this review with a picture will be on Yelp later today. Salespeople like Bernice are the face of a company. As stated, Colerain will receive a great Yelp Review because of our experience last night. Lastly, because of this experience, if I ever purchase an RV from anywhere, I will make sure I call Bernice first. If I find what I think might be a better deal somewhere else, I will give Bernice a chance to beat the deal. Colerain is lucky to have a salesperson like Bernice as she nailed customer service as well as it can be accomplished. We have already talked with three other people to tell them about our experience last night and we told them if they ever need an RV, go to Colerain Family RV...... we did say ask for Bernice.

Low stars are for the service department only. We've had great interactions with sales and parts…read moredept. Service - too many miscommunication. Told one thing- another thing happened. Too many bad repairs. Too many- couldn't duplicate. Oh, and if you ask for paperwork on winterizing your beans new RV and they tell you they show you how the first time, and it's included, dont believe them. Double check to make sure your parts are in before going in for your repair appointment. Too many times ours weren't. Total waste of our time. Of course they deny everything. Glad I got the extended warranty from Jayco. Equally glad I did not get the service warranty from BlueCompass. ​​​