Friendly employees, but they weren't able to install a battery because of "liability" when another…read moreauto parts store less than a mile away could. I won't be going here when the competition is near and more able.

I had to get my car's headlights replaced. They did the job in 5 minutes no wIt time and did not…read morecharge for labor. I was pleasantly surprised. The staff was very pleasant and willing to the job immediately.

This Autozone has always been a good one. The staff here are really nice and helpful. I prefer…read morethis one to the one on 42 because they are more friendly.

If I could give zero starts I would. The assistant manger was beyond extremely rude. He cussed my…read moreboyfriend out in the store for asking a simple question, and another associate claimed to be the district manager. Absolutely RIDICULOUS! Another customer was complaining about how she was treated by the assistant manager the same day, and another associate also complained about the assistant manager! GET YOUR PEOPLE IN LINE. Ridiculous that retail associates treat customers like trash. Do not go here!! This company has lost multiple commercial customers because of how they were treated in this store.

We had the best experience with Nick here! He was more than helpful and went above and beyond to…read morehelp my boyfriend and I! He spent at least 45 mins assisting us in trying to get parts and replace a rotor for our trailer! We appreciated his hard work and his excellent customer service!!!

Extremely friendly and helpful. They were able to install a new battery when another auto parts…read morestore less than a mile away said they could not due to "liability" on my vehicle.

Jake had awesome customer service skills and was super helpful with what my car needed. Everyone in…read morethe store was also super friendly. Thank you AutoZone!

this place made me go Wow!!! I had a bad tire but had to be at work, I only bought one tire and…read morethey went out of there way to drive me to my workplace so I was not absent. I didnt ask them to, they just wanted to make sure I was taken care of. This is the type of thing that restores my faith in businesses. To whomever hired Steven to work in the tire department...you found a one in a million employee. Thank you pep boys, for the best deal I could find on a tire and for service above and beyond anything I have ever experience before. My name is Joseph and I could not be happier with my product and services.

If I could give a negative score I would. This location has had my truck for the past month. My…read moretruck was towed from their Western Hills location, because they couldn't get it right. Since being at this location, I was told that my truck was fixed twice. The first time, my truck went back to doing the exact thing that they were supposed to be fixing five minutes after picking it up. Two weeks later, we were told that it was ready. We picked up the truck, while driving home, it began to sound like a diesel truck (IT's NOT). Came out the next morning and it wouldn't start. I called Pep Boys again, had it towed back to them, and they have had it for another two weeks. Between the Western Hills location and this location, Pep Boys has had my truck for the past 3 months. If this has not been bad enough, they don't call to give updates, and they haven't offered any form of compensation for my troubles, and I no longer trust their work. My vehicle will NEVER, NEVER, NEVER be serviced by any Pep Boys!!!!!!! Sincerely, Redonica J.

Greg is an incredible sales rep both during the sale and after! Great customer service. This is my…read morefirst Cadillac and won't be my last.

Do not plan on a quick turnaround from the service department. I received numerous mailings about…read morewalk in oil change. Twice I attempted, and twice I was told it would be two hours. Scheduled appointment and it was not quick. The attitude was " it sucks to be you" Bought a new car recently and it was an ok experience, if I had it to do over again I would go to Ohio. Everyone ( except the salesperson) could use some customer service training, particularly the finance associate. They could learn something by going to other local dealers and sitting and observing. I would rate them mediocre at best.

Dennis was amazing. Scheduling with him was quick and easy. Unlike the service departments at the…read moredealerships, I didn't have to wait months to get my car seen. He got me in and started working on my car right away, I didn't have to wait. He was super transparent about his work and it made it easy to trust that he was going to do it the right way. His approach, to fix the parts instead of ordering a brand new item, made it much more cost effective and quicker! I'll definitely be coming back.

5 's Very fair price! Fast Service! Highly recommended!…read more My car was misfiring on any acceleration or hill & I called & spoke to Dennis & explained we had to drive to the East Coast for our Grandson's wedding next week. Dennis offered to check it out & try to fix the problem today if possible!!! He did and He Did!! While I watched! Plus he fixed our glove box! Excellent, NO Cheat mechanic!

The Speedway on Mt.Zion Rd., Florence, Ky has great cashiers. It is also an eyesore on the street…read more Totally un maintained. Filthy inside and out. Seriously dangerous practices. The Beer cooler. You will have to climb over boxes, crates of water, trash to get to what you want. I I don't think the floor in this location has been washed in years. Door has been broken for close to a year. Trash bins, overflowing, so just done away with at doors. Entry carpets done away with too. A basic caution floor wet sign is thrown out. Totally embarrassing Speedway. We expect better! There is a new Wawa going in down the street. Clean up your act, or hey, get out.

I usually stop at this Speedway when my work brings me out in this area..which is probably 2-3…read moretimes a year. It's a fine enough location..they usually have in stock the things I stop there for. The store itself is kinda run down. Just seems like an older location that perhaps hasn't been as maintained as much as it could've been. It's always extremely busy during peak morning hours (7-9) but the staff they have on is usually pretty good at keeping the line moving and getting you on your way. They are always pleasant as well. Overall a decent location that I will more than likely continue to stop at when I'm in the area.