Low stars are for the service department only. We've had great interactions with sales and parts…read moredept. Service - too many miscommunication. Told one thing- another thing happened. Too many bad repairs. Too many- couldn't duplicate. Oh, and if you ask for paperwork on winterizing your beans new RV and they tell you they show you how the first time, and it's included, dont believe them. Double check to make sure your parts are in before going in for your repair appointment. Too many times ours weren't. Total waste of our time. Of course they deny everything. Glad I got the extended warranty from Jayco. Equally glad I did not get the service warranty from BlueCompass. ​​​

Colerain RV now Blue Compass RV -- definitely has room for improvement !…read more This is the emailed letter I wrote to them after my PDI for a 2024 NorthPoint 310 RLTS. Dear ****** I received a call from ** the day before the scheduled PDI.  He told me that a service tech cut the pipe under the toilet and the parts for the toilet would not be in until Monday.  I went ahead with the PDI. I had some concerns about the washer/ dryer installation blocking the access to the water shut off valves and the front of the washer was scarred up from the installer pushing the dryer to the top without protecting the front of the washer.  The 2nd awning was sagging. The water pump would not turn on, crack in front cap, etc... ***** after the walk through we came back into the building and we were seated at the "break room" area. At this point we have been there for 4 hrs...It was an hour before a finance person stopped by and I expressed concerns about the washer/dryer installation, fridge-water and ice maker not working, awning sagging on left etc.  I asked for *****s write up of items to be corrected.   Then I sat for another hour.  At this point we have been in the store for 5+ hrs.  It all seemed extremely unprofessional.  I started to leave when a different salesman had the wherewithal to ask if he could help. I explained my situation and he went and found somebody by the name of ****.  Please keep in mind that I was told $3,000 would be the max for washer/dryer install.  I gave **** the email from Blue Compass for an additional $250 off a new purchase. He disappeared for approximately 25 minutes and when he returned he brought me an invoice for the washer and dryer for over $3,500 and said he could not do anything better.   It has now been 1 week and no one at your location has reached out.  I had my insurance binder and cashier's check ready for August 10th.  Since I was under the impression that you did not want to sell the unit....I went ahead with another dealer. I firmly believe that by sharing my experience....things might (should) be improved for the next person.

I recently purchased an RV from Couch's RV. The entire process was done over the phone and I…read morecouldn't be happier with the entire experience! From start to finish, Paul went above and beyond to make the process smooth and enjoyable. **Paul - Salesman** Paul was fantastic. He listened carefully, answered all of our questions (no matter how detailed), and never made us feel rushed. His knowledge of the inventory and his friendly, patient approach made the whole buying process a pleasure. **The Whole Team** Everyone at Couch's RV was incredibly friendly, courteous, and easy to work with. Whether it was answering quick phone calls, arranging a convenient pickup time, or simply sharing tips for getting the most out of our new RV, the staff consistently went the extra mile. **After The Sale** We had driven from Florida to Ohio to pick up our RV and when we got back home could not find the griddle that was included. Paul and the warranty team were responsive and ready to ship us the griddle without hesitation. **Bottom line** If we decide to change our RV in the future Couch's RV Nation will be the first place we check out and we hope Paul will still be there to help us out. If you're in the market for an RV and want a hassle‑free experience backed by knowledgeable, supportive people, look no further than Couch's RV. Highly recommended!

My wife & I purchased a new 2026 Rpod 207 travel trailer from Couches RV Nation last Fall. Now that…read morewe've logged some time using our trailer, I can honestly say that we are not only happy with the product, the service our salesman Tyler gave us during the whole buying process, AND AFTER (big deal there) was nothing short of A+. He was even helpful & patient when we had operator error type questions. I would definitely do business with them again, and feel they are worthy of a recommendation. - Tom & Deb T. / Seaford NY

Over the years I have dealt with a few RV dealers. Dealing with D&D rv was the best. Great people,…read morefriendly went out of their was to make me happy.

Huge kudos to the team at D&D. We have been looking for a camper for years, inquired about a few,…read morebut didn't make the decision to purchase until this year. Steve did a great job of working with us, being patient while we shopped, and finding the perfect balance between giving us the information we needed & letting us explore/shop on our own. When we came to finalize everything, the service guys were super thorough, showing us everything we would need to know and gave us great tips to have on hand. Definitely recommend shopping with them if you want quality service, fair pricing, and enjoy supporting small, family owned businesses.

First of all, I would like to start this review with the fact that you have to make me extremely…read moreupset for me to say a bad word about you. Completely the opposite I'm the one who would like to be writing a review, singing someone's praises and recognizing them for their hard work. Unfortunately, that is nowhere near the case here. Camping world has the absolute worst customer service I have ever experienced in my life. And I know a thing or two about customer service as I worked in Customer service for over 12 years. This past spring, we took our RV here because we have a warranty for the paint. the paint was dull and oxidized so we took it in to have it corrected. They agreed that under warranty that the work needed to be done. It was like pulling teeth to get any kind of update for the next 2 to 3 months on the RV. Mind you this was prime season and we wanted to be able to use it. Call after call email after email just a bunch of BS excuses. Come to find out they had painted an RV in the bay next to ours and got overspray all over it obviously making the situation 10 times worse than it wasn't the first place. That all aside my husband agreed that we would take it back to get corrected in the fall after we could enjoy it at least for a couple of months. Fast-forward to this week, my husband calls to tell them we need to get the RV in to fix the things that they had caused. Not only is the paint job, awful and dull now because of them over spraying it and then having to remove the paint however they did that .. now all of our decals are all looking like trash, so they're also supposed to order new decals for the RV. My husband calls this week and the person we have been working with says oh I'm not taking care of that anymore. You're gonna be dealing with so-and-so. This person doesn't even fill the next person in on what is going on and we are back to square one and now this new person is saying, when and IF. WE DO SOMETHING?! NO I DON'T THINK THAT'S HOW IT WORKS. COMMUNICATION IS KEY. YOU ALL NEED TO COMMUNICATE WITHIN YOUR COMPANY AND FIGURE THIS OUT BECAUSE NONE OF THIS IS OUR FAULT AND I CAN'T EVEN IMAGINE HOW LONG YOU'LL KEEP THE RV THIS TIME AND HOW MANY EXCUSES WE WILL HEAR OVER THE NEXT MONTHS. Long story long.. I would steer clear of camping world as once they get your business and the sale they don't give two flips about you and you will suffer if you have to get something done to your RV.

We just left CW in Richmond, IN. right off interstate 70!!!…read moreThe people were so nice there!! A lot Of Times you read bad reviews but this one is a Great Review!! Thank You for the greatest experience at any Camping World we've ever been too!! We'll see you next year!!

A review of my sales experience:…read more Thursday, I stopped in to verify some of my online research that I had been conducting on purchasing a recreational vehicle. I met with Christian in Sales and liked everything he was telling me and ended up purchasing the a Rockwood Geo Pro 19BH right then and there. I was on my way to Lexington, KY and had not meant to spend any time sidetracked here but the entire purchase time only took an hour and a half and I was back on the road. I had been researching ultra light weights for two months and knew what I wanted and needed. I knew they had one of my choices in stock and found out it was the only one. Rather than take a chance someone else would snap it up, I moved forward with my purchase. Tuesday, following bank approval of financing, I came back in to have a brake control added to my vehicle. Also, I needed an extremely modified ball mount (13 inches from ball to pin, raised 9 inches) for my trailer hitch so that my new RV would be level and clear my bumper. They did not have anything in stock that would get the job done. Dave searched high and low for the right mount with an extra long shank to fit my vehicle. He spent well over an hour calling other RV shops and searching the net and until he finally found me one that might work. I have to order it so we'll see. Blake did our demonstration. He was knowledgeable and was able to answer every one of my questions. He also provided more information beyond the required spiel which is exactly what you, as the customer, always want to hear. Hutch made the document closing painless and fast.

We bought a new RV from Edmundson 12/7/2024 and picked it up 12/13/24…read more The entire process was great. Stu, the salesman, was nice and helpful with all of our questions. If he didn't have an answer he found someone that could answer. The day of delivery of our new RV was also great as the man who did our walk through was very experienced with RVs/ RV living and helped answer all of our questions. So far we are loving the RV we chose- Rockwood Ultra lite.

We have a 2022 Rockwood 5th wheel and a 2022 Ford F350 (short bed) that now have damage done to…read morethem because of negligence on behalf of The RV Clinic. Our camper turns at the pin box (Curt Turning Point pin box) not in the bed of the truck, the pin box has a wedge installed to lock it out from turning in the truck bed. They moved our 5th wheel and placed 2 bolts into the back of the Curt Turning Point, we have owned this camper since 2022 we have never had bolts in where they placed them. We dropped our 5th wheel off at The RV Clinc (July 26, 2025) to have the entrance door replaced and one other minor repair done. We picked the 5th wheel up on July 2, 2025. I went in to pay for the minor repair as the door and the labor were being covered by Lippert and Rockwood. Jessica Miron asked if we needed help hooking up I said no we do this all the time she replied I figured that. My husband and I hooked the 5th wheel up (we do the same procedure we do every time we go camping and is recommended by Lippert), drive across the back parking lot go to make a left hand turn around the building and we hear a terrible noise. Nelson (employee of The Rv Clinic) comes running out and says he knows what happened he left the bolts in the pin box. As he is taking the bolts out I asked him if that hurt the hitch at all, he said NO. We leave The RV Clinic turn left off of Tahlequah Trail on to SR 73, my husband applies the brakes because of red light (across from the Shell station) (he was going 20-25 mph) and the 5th wheel comes up into the bed of the truck and stops up against the rear window. I get out to access the damage, the camper is damaged, the truck is damaged and the tonneau cover trashed. I tried calling The RV Clinic no one answers, I left a message of what happened and said that we needed help. I started to walk back to The RV Clinic and Nelson and another employee are on their way and pick me up and asked what happened. We get our truck unhooked and they went and got a long bed truck and placed the bolts into the hitch (that they forgot to take out originally) take it back to the shop and remove what is left of the bolts that hold the wedge on. (The bolts sheered off when we were at their shop when we went to make the left hand turn around the building, hmm I was told no damage) When we were back at their shop and they were taking the sheered bolts off the owner Joshua Miron keep saying to my husband do you know how much this is going to cost you referencing to the tailgate, 5th wheel, and tonneau cover he said it repeatedly. I said to my husband he isn't taking any responsibility for this at all. When I asked him what kind of information we needed to get from him he said like what and I replied like the name of your insurance company. He said this was a parking lot incident and that is the responsibility of our personal insurance , and I would have to speak to his wife for that information but she had gone to book club. I went back the following morning to speak with her she gave me the name of their insurance agent and stated that she talked to him and was told your truck,your camper, you were towing your problem. They are taking no responsibility whatsoever. We would have taken it back to them for the repair to the 5th wheel. We understand that stuff happens, but when you laugh and say I see those bolts sheer all the time and won't take any responsibility no way will we ever use them again. (I spoke to Rockwood & Lippert about bolts sheering off and they both said if that were case they wouldn't be making or using that hitch) We took our 5th wheel to the manufacture (Rockwood) for the repair, so a door and the installation that didn't cost us turned in to us paying out over $1,500.00 for their negligence (stayed in a Air Bnb, gas and food plus deductable on both vehicles. Plus the truck will show up on Carfax as being damaged. Total damage $8000.00 to truck/camper. Also they left their brad nailer in our camper. Yes I returned it to them. Beware if you take your camper to them make sure you check out everything!

AWESOME customer service! Josh and his team are fantastic! They went above and beyond for me. Josh…read moreis very knowledgeable and skilled. I dropped my camper off early July they went over all the details, prices and came up with a plan that worked for both sides. Communication was open and seamless. They installed new awning fabric and awning hardware, cleaned and resealed my entire roof and some interior work! Very satisfied customer. Places like this are getting harder and harder to find if you have any rv/camper needs stop looking this is the spot.

We called Holman RV about a specific camper they had on their lot. We encountered polite and…read moreknowledgeable employees throughout the entire purchase process. We were pleasantly impressed by no uncomfortable pressure and a clear bottom line price. We drove from out of state to purchase and had an informative and prepared salesman, had an informative walkthrough, a lesson on the new hitch and then a well prepared financial person to sign the final paperwork. Employees at the store were also friendly and knowledgeable. Highly recommend; the drive was worth it!

Holman RV does not schedule repairs or service like other companies. My RV sat in their lot with…read morethe front blinds open for 15 days before they would even look at it. I called, I texted, and finally hand delivered a written letter to the general service manager. He never called, emailed or texted to address my concerns. In the end....they found a broken fan blade in my air conditioner and I paid $785.94 to have it replaced. According to AI... Coleman replacement condenser fan blades (like the 6733‑3221) retail for about $30-$40. Labor for rooftop RV A/C work typically adds $75-$250, depending on access difficulty (RV rooftops often push labor toward the higher end). My opinion is that Holman's way of doing business is frustrating for the customer. If I have an appointment for an agreed upon day...my rv should not sit for 15 days in a parking lot waiting...waiting...waiting.....If I have to hand deliver a letter to the general service manager to get action...why would I ever come back as a customer again. The lack of follow up by the general service manager is unfortunate. Find another dealership...and save yourself time and frustration.

It is an awesome place! Beautiful landscape, large areas for camping site, clean, nice people work…read morethere, very friendly. Love the view... lake and mountains!

Bryan, I just tried…read moreto call you to speak with you about the 21 Jayco you inquired about, to explain the reason we haven't sent you a video on the unit yet. We just got this unit in, and it is in poor condition and definitely a fixer-upper. The smell in this unit is so bad you can't stand in it to do the video. We are going to put a bomb in it to try and correct the smell and dump the tanks. Hopefully that will make it tolerable. It is going to be sold AS IS, and if you still have some interest I will have the salesperson get you the video once we can get the smell a little under control. No one is trying to deceive you; it is just in no shape to show yet. I hope this helps you understand the situation. Please call me and I would be happy to go into more detail. Sincerely, Rich Leisure Sales Mgr. Walnut Ridge RV 765-533-2288 This was my email. During the phone call after this, he stated I would be the first contacted when it was ready and the couldnt sell it until they got rid of the smell. Then I email back asking if it was getting close or ready yet. As you can see he was going to get me a video. But then I get this. Bryan, We did sell it, A guy came in and bought it with the stink and all. If you you let me know what you are looking for I will see what we have since the Jayco sold and what price range Thank you, Chris Logan Sales Consultant | Walnut Ridge Family RV Sales (765) 789-0986 | chris.logan@walnutridgerv.net I thought you couldn't sell it Rich, hmm the sales manager is a liar. Real box store customer service from a family owned business lol. Yes family owned. Stop lying. Stop the bait and switch. I don't know if this camper was ever there.

GREAT SALES AND SERVICE. Chris, Frank and Doug went above…read moreand beyond the call to get the Travel Trailer that fit me and my wife and our three dogs. They delivered it over a thousand miles in the pouring down rain. Other than needing a good bath, it is perfect. I highly recommend Delightful Days to any one any where in the USA

Should going to a RV lot be like going to a car lot? One would think the concept would be similar,…read moreespecially if they plan on selling a RV. Apparently by the standard of customer service they couldn't sell ice water in hell! We walked around the lot for 45 min in the hot sun and not one person was to be found. After exploring we came across two RV's that we had some questions about. We walked inside and was greeted by a glare from an associate sitting at a desk texting. Another man sitting at a desk asked us if we needed something. We asked about the one RV and we were wondering if it came in a shorter length. He proceeded to say no and that the length that they had was unsafe for our vehicle and that a jeep is not meant to haul what he has etc... We are not idiots and we already knew that hence why we asked for a shorter length! He basically brushed off the rest of our questions in a condescending manner and handed us a brochure. If and when we buy a RV it will not be here!!! I would rather drive the extra miles and go somewhere, where they know how to treat a potential customer! Several months later we did in fact purchase a camper, but not from here! We traveled to Haydocy Airstream in Columbus Ohio, where the customer service was phenomenal! They know how to delight! I sort of feel like Julia Roberts in Pretty Woman, where the sales associates were rude to her! "MISTAKE, BIG MISTAKE!"

A few months ago I decided I wanted to get myself a Bronco. I guess we'll call it my mid-life…read morecrisis. My first thought was "Oh it'd be cool to get a 1970's Bronco"...then I drove one. As much as I loved looking at the truck, I didn't love the ride. My first car was an 86 Ford Tempo, I nearly died 3 times in that car and I still felt less safe in that 73 Bronco as much as I wanted to love it. So I started to scour the internet for a modern Bronco. After 3 months I found it, a custom Wildtrack in Ohio at The Auto Livery. Now I have a tough time buying shoes online without trying them on first so buying a car online was not something I had ever done but this was the one so I out in an inquiry. After a restless night I heard back from Jason at The Auto Livery promptly the b Next morning and started the process. Jason had spent a few days with the car and knew it inside and out. From the backstory about the owner to every detail about the car he made me feel like I was standing right next to it. I hired a remote team called the Lemon Squad to check the car out as well and Jason worked fast with the team to get me the report. The financing process was incredibly smooth with Natasha. She was always available to answer my questions and got me a great deal. I can't say enough about the team there at The Auto Livery. They made the entire process a breeze. Jason stayed in touch overseeing the shipment, confirming delivery and even helping me figure out how I accidentally turned off the running boards 2 days after getting it. If you need a car you should check them out. I honestly could not be happier. Its perfect.

This place will sell you a lemon do not trust these people Randy is a joke. The owners son brother…read moreor whatever he is Jason is a joke they sold me a car with a do not drive warning from FCA for a airbag recall that has killed and injured a lot of people but this place will try and kill you for a buck the place they sent me to for the fix is a joke Jake Sweeney did a half ass job replacing the airbag yes they put in a new airbag but couldn't reset the airbag light so it's true what they say crooks hang together you have been warned don't trust these people and Ohio has a law that this should not happen but this place is about taking your money nothing else