I was very disappointed with my visit here to the Service Department. I called a told them the…read moreissue that I was having with my vehicle. They told me that they could fit me in the same day. I drove up there and told them that I would wait for the vehicle. in their customer waiting area. Their waiting room is adequate. They have free wifi, television, coffee and soda. It is not other comparable service centers, that have their own cafe that serves complimentary food. There are lounge chairs and workstations available. The staff there is nice, but I am not comfortable with some of their practices. I was told that there was a recall on my vehicle and that they would diagnose the issue with my vehicle for a fee. When it was all said and done, they completed my vehicles recall, and told me that they think they diagnosed my issue, but it would cost $500 to fix. And get this, the fix may not even work. So, that costs me over $90 to tell me that something is wrong with my truck and they could try to fix it for $500 more dollars, but no guarantees. I was floored. To add to my issue, I did not get a print out or any documentation of what they found (mind you I paid $94) so I could take it elsewhere and see if they could repair the issue they found. I left with my vehicle that my or may not be able to be fixed according to them and a receipt for absolutely nothing.

I bought a 2013 Jeep Wrangler Unlimited Rubicon here for $13,000 (listed at $16,400). They jumped…read moreon my offer instantly with zero negotiation. They threw $5,000+ at it for prep work (brakes, oil filter housing, track bar, valve covers, spark plug seals, fluids, etc.) and told me it was all checked out and "fixed." Their own internal worksheet proved they knew about P0300, P0302, and P0303 misfire codes. Yet they never replaced the spark plugs (I pulled a badly carbon-fouled one from cylinder 3 days later) and the O2 sensors had never been changed either. Firestone has now found a failing hydraulic lifter on cylinder 3, missing valve cover bolts, battery cables that were literally sliced/hacked, loose terminals, missing fasteners, and other loose nuts/bolts all over the engine bay. The same misfires keep coming back. I've already dumped $860 on new O2 sensors plus coils, plugs, and diagnostics. When I brought everything back they hid behind "as-is, no warranty" and claimed they "only do safety checks." The salesman kept pushing how "benevolent" their service team was. This place lacks integrity. They knew the Jeep had problems, did the cheapest partial fixes, and dumped it on me anyway. Do not buy any vehicle from this dealership. They will screw you over and then gaslight you when you complain. Save yourself the headache and money -- go somewhere else.

I wish there were more reviews on this company at the time I purchased my car…read more AIF use my card infor without permission to run a transaction that I did not authorize/schedule. Stan noted my accnt I verbally gave him permission to run a transaction but I never spoke to Stan and did not believe he was a real person. I followed up with AIF and was told by Kristina Lawson that she would have a manager reach out to me but a few days later said its not the company policy for managers to speak with customers in these situations where an employee runs a fraudulent transaction using the customers card info. Kristina repeatedly said in repsonse to my concerns about the fraud "you are angry" and "just pay". I reminded her of the serious nature of these crimes since AIF is a business/ that I had requested to speak to a manager at least 1 week prior. Kristina said she handled the employee, I didn't need a manager,just pay. The same employee who did the fraud Stan just answered the phone 2 days ago after Kristina handled him he still works there. I am forced to give them more financial infor after the bank said not to because AIF has already proved to be dishonest/ won't address their actions that are fraudulent/other secure ways to pay that does not result in the bank closing my account. This has been going on for over a month and they still refuse to let me speak to anyone except kristina Lawson and Stan, the employee who ran the fraud transaction. DO NOT BUY FROM CARPLEX!!! If you are in a bind with finanaces/credit, I promise they will make the situation worse doing things like this against you, how will you be able to go to another loan provider? Don't go to Carplex in the first place/DO NOT deal with American International Finace. If you see Kristina Lawson name clutch your pocketbook/RUN. Close your bank accounts before Stan can get to them. Anybody can be grateful for a second chance at anything especially a second chance at something invovling credit but what is the true cost of a second chance? Usually its higher interest rates; not fraud.

Purchased a 2016 Jetta for my mom and Daniel was very helpful and knowledgeable. He made sure my…read moremom was happy and made the paperwork go easy and smoothly. Highly recommended and I'll be back to purchase another car soon.

I highly recommend Car City to anyone in the market. A fantastic business with great owners! Loved…read morethe customer service and ease.

I've been going to this location for my Volkswagen for nearly 10 years. The main reason I keep…read morecoming back is Steve in the service center. I appreciate how honest and no-frills he is in his communication style and it never feels like he's trying to upsell or pull something off. This can go a long way in an industry where women often are treated differently. I'd also doesn't hurt that they have fabulous snacks and Long's donuts in the waiting area. Nine times out of 10 I take my laptop with me and set up on their Wi-Fi to work remotely. The location is also conveniently 10 to 15 minutes from the heart of downtown. So far we have had positive experiences here and I can't speak so much for the new ownership.

I was shopping for a car. I spoke to Cameron. Explained that I knew my credit was not good but I…read morehave money to put down and it might be a process but I'll put the money down that I need to. He agreed I filled out the app and he never called back. I called two more times with no answer. Went to another dealership and I did have to put 4000 down but I got a nice car. Final purchase price was 16000 and the payment range I wanted. I guess Cameron and speedway only want business that's quick and simple.

I cant wait until they'd be held responsible for the garbage they sale. I bought and paid off 2…read morevehicles at this establishment and both cars was considered junk. And they have no words for the trash they sale so all they can say is, "it as is" knowing that their vehicles shouldn't be sold in the first place. They have some talented people in there rigging junk up to get that vehicle, or should I say lemon to a customer who doesn't know better.

This place will rip you of I put 4 grand down and two weeks later they repossessed my car for non…read morepayment when it can be paid weekly, bi-weekly, or monthly! I will sue for my money or my car and finish the payments this place needs to be shut down this should be totally illegal but no wonder they have nice cars but be prepared for a scam to happen! Oh and not to mention they have a specific amount on windows of cars and they upped my down payment by thousands of dollars!! This won't be the end I will pay for a lawyer to get every penny of having a car for 2 weeks repossessed!

Worst dealership ever. Lied and scammed me on my trade in and my purchase. Spent over 4,000 to…read morefix what they sold me

This company is by far the worst dealership I've ever come across in my 31 years of being on this…read moreplanet. They are threatening my fiancé who chose not to get the run down STI they have on their lot after they did not want to negotiate the price due to the multiple issues it had after we drove over 7 hours to get there. They tried raising the down payment he was told he needed after his APPROVAL by $2k, AND the price of the car by almost $3k dollars. They're threatening with "fake bad reviews" on his works listings. They tried to bribe us with a $20 gift card to leave them a good review when we initially were talking about it. (Illegal). Now harassing and threatening my fiancé due to his HONEST review. (Illegal) There were MULTIPLE cars on their lot with missing trim pieces, hail damage, dents, faded paint, incorrect wheel sizes and tread depths on AWD vehicles which can damage the drivetrains over time. Definitely have a pre-purchase inspection done by your own trusted mechanic if you choose to do business with these individuals. These people are children running a business as you can clearly see here. His review was HONEST to a T. And they wanna be BEYOND childish over it.

When I think of buying a car, I think of a**hole dealers who waste your time and try to scam you…read more But that couldn't be farther from the truth at Enterprise Car Sales. I was in a car accident (i'm ok!) and needed to purchase a used car ASAP! I heard great things about the cars sold at enterprise, so I went for it. Little did I know the salesmen were great, too! I mostly worked with Dane and I highly recommend! During each stage of the process, we worked with great people and felt comfortable. At NO point, I felt pushed or uneasy. Not to mention, this was my FIRST car buying experience. I can't wait til my next one so I can go back!

Awful, sold me a piece of crap.... Ignored & blamed me for a…read moremanufacturer recall...... Blake told me that there was a recall & Kristen shot that down, saying she hadn't heard that & added that he was a new hire & apparently he didn't know what he was talking about...I'm going to tell the truth & shame the devil (Kristen)