I had a great experience at the dealership thanks to Darrell. He was friendly, knowledgeable, and…read moremade the entire car-buying process easy and stress-free. He took the time to answer all of my questions. I really appreciate all of his help and would definitely recommend asking for Darrell if you're looking for a new vehicle!

My mom bought a new 2005 Nissan Xterra 4 wheel drive from Tom Wood Nissan on 96th (TWN) back in the…read moreaughts when they were released. In 2023 the car had just hit 80k miles and always had been babied; all service (with the exception of a few oil changes) had always been performed at dealerships. My mom is an older woman. She figured she would be in the ground before the vehicle reached 100k miles. The insurance is low on the car, she always felt safe in it. It was a solid, reliable car. She decided it would be her last vehicle. After returning to the US after several years abroad, she took the Xterra to TWN for any recommended service it might need. 81,405 miles. Since car was in great shape aside from a slightly torn intake air duct assembly boot, she decided to splurge and also replace a fog light along with fixing the finicky back door that stopped unlocking with the fob by replacing latch actuator. $1128.52 2 weeks later check engine light light came on. 81,554 miles. TWN said she needed a new catalytic converter. She replaced that. And since TWN said the car shouldn't need anymore major work for another 10k miles, she went ahead and replaced the fuel pump; the gas gauge has not worked properly since the mid aughts when purchased. $2529.67 2 months later the front right was making a knocking/ticking noise. 82,423 miles. TWN replaced alternator and messed with door which still wouldn't always unlock. $854.18 after $439 in "loyalty reward" discounts. 83,155 miles. TWN for oil change and vehicle detail cleaning. $328 Soon after, was driving on the freeway when suddenly smelt burning. Drove directly to TWN. They said it was nothing. Would periodically smell burning of short duration while driving after. 86,527 miles. 6 months later, driving on packed freeway. Needed to accelerate and car wouldn't respond--as if it had been dropped into neutral--putting us in a life threatening situation. Took it in immediately to TWN. To address the "drivability concern" they performed a brake flush. They also did a full front brake replacement/wheel alignment, cleaned the fuel injectors, and then they found that the radiator had a slight crack and needed to be replaced. They replaced it, the engine coolant, and recommended flushing the transmission fluid at the same time. $2727.96 A week later we were once again put into a life-threatening position on the freeway when the car suddenly would not accelerate and was almost hit by other cars. TWN told us that we now needed an new transmission at a cost of $8200. A friend's teenage son informed us of the infamous "strawberry milkshake of death" that occurs after Xterras hit 80k. Basically the seals fail in the factory radiator allowing the coolant to mix with the transmission fluid killing the transmission. He told us that there had been class action lawsuits but never a recall. Since most people hit 80k with their Nissans more than a decade ago, the repair work associated with the class action lawsuits had long expired. My mother has suffered greatly from this and it has taken a huge toll on her health and happiness. I have found her in tears feeling like her last years with any quality of life is over. She has had no way to see her friends, go grocery shopping, go to doctors appointments, or just get out of the house. She can't afford to take Ubers everywhere. Tom Wood Nissan's service department took advantage of my mother and basically ruined her last remaining years. Don't let them take advantage of you and yours. Stay away. Update about a month after first posting: The phone number listed in the response goes automatically to voice mail. I have left 3 messages and none of my calls have been returned.

Highly recommend. Went here after Indy Honda put brakes incorrectly on my car…read more Excellent service and excellent people.

This was my first purchase of an Acura, and I was very satisfied. I worked with Cody, the sales…read morerepresentative. He was very informative, patient, and listened to what I was interested in. Cody, Gino ( sales manager), and myself worked out a win win transaction. Finally, I worked with Barbara, the finance manager. She was very thorough in explaining my options, and made it a seamless closing. Overall I left feeling confident with a great vehicle, and a positive experience with Hubler Acura. Thank you, Dennis B

The sales staff were great. The overall experience was great. I give 4.5 stars but not five because…read moresome of the items in the financial office just were not explained or allowed to be questioned before paperwork was done. Customer relationship in that area needs to be improved. Allow the customer time to review and ask questions. All the warranties were not that clear. However I would go back to them to get another car. Again Great job folks

Rick in service was great to work with on the phone to help me get a service estimate for my Ioniq5…read morelow conductivity coolant replacement. He was also very pleasant and accommodating during the intake process. Even made sure I was able to get on the internet to get my work done. Not only that but their price was one third of my local dealer in Noblesville. This was more reasonable based on my internet research. Wife and I waited while service was done and found the waiting area to be spacious and amenities like a fancy coffee machine and cookies to be an excellent addition. Bottom line this dealership is one I would seriously consider come back to for additional service if needed. Mind you, I drive by two other dealerships! Penske and Napleton

Can't go wrong with Northeast Auto. I've been a returning client for almost 10 years now and…read moredespite moving across town, I still try to avoid taking my vehicles anywhere else. Most recently my truck was suffering a fuel delivery issue among other things. Got it in and fixed in good time. When I had lingering concerns that something may still be not working properly with the fuel system, Brandon took it back and went above and beyond to stress test my truck and make sure the fuel issue was resolved. Julie is amazing and always on top of keeping me updated on whats going on along with my truck. Prices are transparent and very reasonable for high quality, honest work. You can't go wrong trusting Northeast with all your auto repair needs.

Oil Change + 4 Tire Rotation Subaru Crosstrek: Quoted by Brandon @ $99.95 on Friday 6/27. Made…read morean appointment for 7:30 am Monday 6/29. Picked up car several hours later, work completed. Cost at checkout $123.95. I will never return.

When I was working off 31, I would periodically drop my car off for an oil change here…read more All of the guys I interfaced with were incredibly nice and patiently explained any concerns they had about my Kia. They were always on top of things and ran on time - even finishing my car and offering to pick me up from work earlier than expected once or twice. While it may cost a little more than other options, the great service warrants the higher price.

In all my years as a car owner, I have been a customer of many auto shops/mechanics. And in all my…read moreyears I have never seen the level or professionalism, efficiency and communication that Christian Bros demonstrated. Booking online and via text was super simple. I got a text verification right away AND the best part is that CBros actually communicates via text. Updates, questions, anything you need- they will respond in a timely manner. For people like me who work and can't always answer a call or make a call, the text option is a Godsend. Brought my car in on the evening 5pm of a Tuesday. Wednesday at 8:30 I was sent a text that said my car was being inspected. Attached a pic of our timely communication in photos. The inspection report was incredibly detailed and there were even videos to show what was happening with my cars brakes and why they needed replacing. I mean, never have I received a report like this. The quote followed soon after. So easy to read again and all I had to do was approve or deny the service, sign and the work could begin. All in all, I would definitely recommend CBros and will definitely be coming back. Their service and value was outstanding. True professionals.

Just Leaving a Review after having a conversation with Christopher at the Tom Roush Mitsubishi in…read moreWestfield. TLDR. Wife came in to have trunk and fuel door fixed quoted $900 for service. Trunk service is fixed as requested but repair service for fuel door was wrong. Fuel door does not match car color and does not work. Wife left unsatisfied and I followed up with them this morning hoping to get it fixed properly. Christopher maintained that he told my wife he could send the fuel door to a body shop for an additional $100. He then told me that to fix the fuel door that they "repaired" was another $400~. The fuel door before being serviced by Christopher was at least able to be opened by holding the lever up and prying it open, but now the fuel door can't be opened at all. Overall, very disappointed with the service and will be telling everyone I know that there is a repair shop to avoid because they don't include labor in their repair estimates and when asked to make good on the work they want to charge you an additional $400 bucks. Needless to say, Christopher hung up on me and probably doesn't care anymore. He already got his $900 ($500 of which was labor from what I hear took him 1.5hr at most? Who knows why its that much. What $250 an hour for labor alone?) If you are considering taking it here, Don't. There are other places out there that handle Mitsubishi, You don't have to spend the better part of a morning talking to someone who doesn't care once their paid. Its really disappointing to spend 900 to get something fixed and then have to tow it to another place to spend hundreds or so bucks. I'm going to leave some numbers down at the end so you don't get scammed into "free inspection so long as you get the work done". They are charging anywhere from $200-$300 per hour for labor so just calculate from there. You can look up parts online to get idea of what they cost and for some reason they charged me $145 for $90 of parts. So just assume whatever parts you need they add like 25% "finders fee" on top of that. And no guarantees on the work. Hopefully you don't get Christopher when calling them just leave a review and 1-800-382-5516 is the number for Attorney General's Consumer Protection Division. On top of that here's a website that walk you through the steps and options you have including filing a claim with their insurance company. https://www.stateregstoday.com/living/consumer-protection/auto-repair-and-service-regulations-in-indiana

Recently purchased a Mitsubishi Outlander with less than 10,000 miles. This was my 4th purchase…read moretransaction with Tom Roush(Mercury, Mazda, Lincoln, Mitsubishi), and it was a great experience in large part due to the experienced salesperson and sales manager. The salesperson listened. The salesperson was proactive. The salesperson was actively engaged in the process. Highly recommend the Tom Roush group; for sales and service.

If you own a Jeep Wrangler, this is THE shop to go. My wife and I have been coming to MB Auto for…read morethe last couple of years for maintenance and have always been happy with the results. These guys are communicative, honest, thorough, and reasonably priced. It's always nice to have a mechanic who you can trust and they are hands down the best. Highly recommend.

Quality service with friendly staff. Will definitely take my Jeep JK Rubicon back there. TYread more

My husband and I bought a new 2025 Kia Telluride from here in December and had a great experience!…read more Would definitely recommend this dealership to others.

I have nothing but great things to say about Napleton Kia repair. I purchased a used Kia Sedona…read morefrom Noblesville Imports in February 2024 that was defective in every way possible. Napleton Kia was able to fix everything wrong with the Sedona and returned to me a vehicle that now runs like a sports car (which I would never have thought possible for a minivan), I am so grateful to Alan and everyone at Kia that turned my car buying nightmare into a positive experience!