When I think of buying a car, I think of a**hole dealers who waste your time and try to scam you. But that couldn't be farther from the truth at Enterprise Car Sales. I was in a car accident (i'm ok!) and needed to purchase a used car ASAP! I heard great things about the cars sold at enterprise, so I went for it. Little did I know the salesmen were great, too! I mostly worked with Dane and I highly recommend! During each stage of the process, we worked with great people and felt comfortable. At NO point, I felt pushed or uneasy. Not to mention, this was my FIRST car buying experience. I can't wait til my next one so I can go back! read more

Awful, sold me a piece of crap.... Ignored & blamed me for a manufacturer recall...... Blake told me that there was a recall & Kristen shot that down, saying she hadn't heard that & added that he was a new hire & apparently he didn't know what he was talking about...I'm going to tell the truth & shame the devil (Kristen) read more

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These guys were transparent and helpful. They focused in on what I was interested in and were very responsive as we narrow the list down and did test drives. I ended up buying a Subaru and am happy with my purchase. read more

I asked them to SHOW ME THE CARFAX ..... and they did!! They also have a 109 point inspection for all cars. Ok wait.....let's back up a bit so I can tell you why I'm here..... Ok......my husband was going to get a new car from the dealership he purchased from a few years back when he found out that his credit union had an amazing deal that he just couldn't pass up. After learning more info, we found out that his credit union had a partner ship with this place and last helping us immediately called Enterprise and spoke with Chris. We got an amazing deal on a 2017 vehicle for less than Kelly Blue Books price. AWESOME SAUCE!! Chris was amazing and we didn't feel pressured to buy. He answered all the questions we had, and volunteered even more information. He even brought me 2 cups of coffee with a knife to stir it with. Hilarious!! They have super comfortable theater-type seats in the waiting area, and Netflix to watch complimentary. I watched Shallow Hal while I sipped my coffee and let them work. This car was for my husband, the next will be mine!! I wouldn't go anywhere else but here for mine also. read more

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I bought my car after working with Patrick Thorsten. I couldn't have had a better experience as Patrick was great to work with and never made me feel pressured like you'll find at many dealerships. The staff at Enterprise will make you car buying experience easy and help you understand your options in financing and selecting warranty packages. The Enterprise Certified pre-owned program also gives peace of mind when buying used and they will show you the car fax. Highly recommend buying used with Enterprise!! read more

So a few weeks ago, my husband got into an awful accident during Indy's big ice storm. And of course our vehicle was totaled. He was ok but our car (aka Berry) was gone forever. This was very unexpected for us, however, we went to Enterprise Car Sales (which is where we purchased Berry) to take a look at some vehicles. After searching online, looking up ratings and reviews, and seeing the inventory, we narrowed it down to 5 choices. After calling to get insurance quotes and going through the process, we went into the actual dealership. We were referred to work with a guy named Joel who was so professional, friendly, and honest. He did not try to pressure us, he knew our budget and what we were looking for and did everything in his power to work with us. After going back and forth for a week, at the end of the week, we finally choose our car of choice. We got a Nissan Altima... Berry was a Nissan, so we decided to stay in the family. We loved the year of the car, milage, price, warranty options, and technology. We LOVE the color (black) with black interior. Joel had us test a black car with beige interior (which was quite sexy) but with small kids, we did not feel comfortable getting a light interior - so he was able to have us see a black vehicle with black interior and we LOVE it! We named her Black Widow :) Great experience! read more

Enterprise Car Sales - Our new Nissan Altima - Car Dealers Near Me - Indianapolis, Indiana

I was in need of a new car, so I decided to call my credit union about financing. Indiana Members has a partnership with Enterprise Car Sales, so I decided to check them out. I was contacted by one of their salespeople, Patrick Thorsten, and we set an appointment. Between the call and appointment, I went online and looked at their inventory. There were a couple of cars at their sister location in Avon that I wanted to see. When I got to the Shadeland location, the cars I had inquired about were there, plus another one at the Shadeland location. My daughter was with me, and after I drove all 3 cars, she drove them too. All this time, Patrick Thorsten was with us to answer any questions we had about each car, and questions about the buying process. My daughter and I decided to go eat lunch and compare notes on the vehicles. Before we left, I asked Patrick to please bring ONE MORE CAR from the Avon location. On the way back from lunch, Patrick called us and let us know that the car was there. That last car- a gorgeous 2019 Nissan Altima SL- was the car that I ended up purchasing. Patrick Thorsten was so professional, friendly, patient, and fun! I would not hesitate recommending him to anyone looking to buy a car. HE WAS AWESOME!! read more

Enterprise Car Sales - Her first pic at home. It doesn't begin to do her justice! This car is gorgeous! - Car Dealers Near Me - Indianapolis, Indiana

I really have enjoyed the experience today at the Enterprise Car Sales. I know that sounds unbelievable when purchasing a new vehicle but true!!! My credit union highly recommended Enterprise after getting my pre-approved car loan. They currently have a great interest rate for credit union members and the loan officer spoke highly of customer satisfaction feedback from members. I wanted a new vehicle with super low mileage without losing thousands of depreciation by just driving off the lot. They offer affordable vehicles with low, low mileage (100 miles to 15k & above) with all the perks and nice selections. I browsed Enterprises' website for current inventory which was a huge benefit! It was very helpful when supplying Joel, my salesman, with type of vehicles I was interested in. If you don't find your car on the lot or website, Enterprise has thousands of vehicles available to them across the Country. Joel was EXCELLENT to work with as well as every single person I encountered from beginning to driving the car off the lot. It was honestly a stress free experience for me. Phone calls and texts were returned timely, the waiting area is comfortable, beverages provided while you wait or shop and practically ever person confirms you've been helped or ask if you need anything. Excellent customer service. Cameron is the Asst. Car Sales Mgr. and finance wizard I worked with after selecting my car. She too, was fabulous, personable, helpful with all my questions and explaining the Enterprise Customer Protection Options. She is very knowledgeable about vehicle components as well as financing and doesn't waste your time. Even though Joel was scheduled out of the office Saturday when I wanted to pick up my car another salesman, James, stepped in. You would have thought he had sold me the car while covering all the vehicle features. James was super friendly and professional from getting the last minute car detailing, explaining in detail and demonstrating the car features, answering every question to handing me the car keys. That was a first from past car salesmen and felt like family helping family. I would highly recommend Enterprise Car Sales on North Shadeland if you, your family or friends are searching for a new or used vehicle. My best car experience ever! Thanks to Joel, Cameron, James and all!!!! read more

Enterprise Car Sales - Enterprise Car Sales at 1704 N. Shadeland Ave. Indpls., IN 46219 (317) 377-5615. Ask for Joel. - Car Dealers Near Me - Indianapolis, Indiana

I spent two months fighting with an insurance company to get compensated for my totaled vehicle. It was such a nightmare that I was completely dreading car shopping. As I have never purchased from a car lot before and didn't understand how it worked, I was very nervous. Rae Underwood and the finance manager at the Shadeland Enterprise Car Sales put those fears to rest almost immediately. They were so kind, helpful, and transparent. I had no intentions of buying the day I walked in but they were able to send me home in my new vehicle without a worry. The best customer service I have ever received! read more

My girlfriend bought her last two cars from Enterprise. Her experience buying the first was so positive that Enterprise was her first choice for a new car when the first was totaled. We used the Shadeland location to start the process, but ended at the Avon location, as they had the car she wanted. Both the paperwork of taking care of the totaled car and buying the new car were easy and stress free. Everyone we worked with was extremely nice and professional. They were some of the friendliest and most accommodating people I have ever done any type of business with. We both highly recommend Patrick Thorsten and Juan Medina at the Shadeland location and Dan McCormick at the Avon location, but you won't go wrong with anyone working at either location. The whole process is much more pleasant than buying from a dealer. The service and final product are outstanding. read more

Visited Enterprise Car Sales in Indianapolis yesterday upon a recommendation of a friend. Needed to trade my vehicle and went in anticipating a torturous, day long venture. Boy was I surprised! I had made contact before visiting via the web. I immediately had a follow up email, soon followed by a phone call. I began a conversation with Dustin regarding my needs and made an appointment for the following Wednesday due to weekend weather concerns. Weather not being as forecast early in the morning, I called and said I was on my way. Dustin met us at the door and offered refreshments prior to starting. We went to his office to start the process. He knew the vehicle I wanted and just took copies of our driver's license before the test drive. Went on the drive, returned to the office. Talked about likes and dislikes and he remembered another vehicle I had mentioned. He brought up the second vehicle, test drive, then back to office again. He asked which vehicle, i said would come down to the trade-in offer. They have their process, they have a range for blue book values on each vehicle. You see it and can check it. No haggle, no problem. Jeremy came from finance to let us know where they in at in their process for valuation of trade. A few minutes later, he was back with all of the financial information lined out and I was very pleased to be on the very top end of the range for my trade. 15 minute later all docs are signed and we are on our way in our new vehicle! I believe whole process less than 1.5 hours. Highly recommend this for your next vehicle purchase. All employees at Enterprise Car Sales were very kind and courteous. Blaek was the initial contact and he checked on us throughout the process as well! read more

Had a awesome experience! Cameron Hensley was awesome and very helpful along with all the staff there. They were able to work with me and get me in a car. I highly recommend! read more

I had the best experience with enterprise! If you are looking to buy a car, come here and work with Stephanie. She went above and beyond to help me get the car that I wanted and helped me through the process step by step of buying my first car. She was probably the best customer service I have ever received in my life. She is also very knowledgable and reliable. I could always contact her through text and get a response very quickly. read more

Great customer service from Haris and Dane! Professional and friendly. Great selection of cars and trucks to choose from. Clean and inviting surroundings. Easy access. Highly recommend! Ask for Haris or Dane! read more

After a long day and even a longer week looking for a car after I was in an accident and my car was totaled, I literally stumbled on the Enterprise car lot. I pulled in and I was greeted by a young man who then directed me to a really good guy Dane Thomas Hoover.. I know that it's these guys job to be nice, but Dane was really a good guy from the get go. Was very knowledgable. I was shown a car that I liked had low miles not too old but the amount just seem to throw me upside down in loan. I went home and thought about it did the pros and cons and I ended up going back the next day and purchasing the car. The finance agent Cameron was excellent. He literally had me out of there in 30 minutes, this guy really knows his job. Took pictures and came home a happy customer. I recommend taking a look and seeing if you can work with these men and women at Enterprise car lot On Shadeland Avenue in Indianapolis Indiana. Gave them five stars because they got the job done. read more

Completely changed my opinion of buying a car. Always hated going in for a new one - aggressive salesmen, ambiguous financing terms, never knew who was on my side and who was against me. However, within 5 minutes of being in the Enterprise Car Sales office I felt calm. Dane Hoover was my guy. Made sure he knew exactly what I wanted and explained up front that they don't get paid on commission for the car price. After him bringing out and me test driving 4 vehicles, I found mine. Immediately went in an through down the checkbook. Felt like I not only got my dream car with awesome terms, but a new friend in Dane! Cheers to you guys, you do it right. read more

First off I am a long time customer to Ent Car Sales. I have been buying cars through Ent since 1997 in CA. I have bought 8 cars through Ent. Mostly in CA but have done so in Chicago as well and most recently Indy. I decided to buy my latest car in Indy but register the car in CA as that is my primary residence. I won't go into all of the drama around this but it was a lot of work to get my loan funded. Sarah Gale was our sales rep and she went well beyond the call of duty helping me out every step of the way not only getting the loan funded but fixing a few issues w the car as well she spent countless hours helping me. I am so grateful we ended up w Sarah as our rep I will only buy my cars through her now!!!!! She is a shining example of stellar customer service management. read more

I am not one to recommend anyone without being able to back it up. However, Enterprise Car Sales has been a gift of wonderful surprises, from Cole, Dane, to Cameron and everybody, we were provided the best car sale that I think is possible. I would not consider going anyplace else for the purchase of a car. From the very beginning, the hunt for a new, lessor mileage Fusion, the delivery and the signing was more than one could imagine. When they say Haggle Free, Hassle Free, and for me headache free,worry free, and doubt free, the sale was a gem! We are extremely happy with the process, the people and, I may mention, our new Ford Fusion. Would I recommend Enterprise Car Sales to anyone??? YOU BET! Thanks for a wonderful experience that I have never witnessed in my 44 years of car buying. read more

I really did enjoy working with enterprise car sales- except for one person. The final person I dealt with (Who I believe is the manager in training or manager) was rude, had a bad attitude, and was very pushy. Other than him, everyone was great and I love my new car! read more

Jeff & Camron were great! Everything was very quick & easy. They got my payments where I wanted them with a very good interest rate. I would definitely recommend buying a car here! read more

A week and a half ago, I messeged a man from the Indianapolis store, Evan. He was aware of my unique situation of being in town for a short amount of time and wanting to expedite the processing. Evan and his team workes effortlessly to make it happen. I finally met with Evan is store and my expectations were met and a genuine experience created. Evan was very knowledgeable of the cars and information as well as very personable and geuine in conversation. Moving along in the process, I met with Jeremy whom finalized my file. Jeremy continued my great experience with his amazing customer service and people's skills. His ability to prove honest and ethical was comforting. Presenting how he reached the numbers and the payment information and remaining very open and available. I drove my car... lasted a couple of days and decided it was too compact for my family. At that point, I was faced with either returning for my trade im back or swap for a different vehicle.. with the experience I had and the level of comfort and commitment... I surely decided to swap for another car on the lot.. a definite keeper. I am very pleased with the entire experience and loving my new KIA. read more

Let me start by saying I would give this zero stars if I could. First off I had set up an appointment online to meet with someone at a specific time and day and was told I would meet with Zane. Upon arrival, I was told that Zane was busy with someone else and that Cameron would be helping me. Not that big a deal but I felt as if that was fairly odd. I then proceeded to pick out a vehicle online because they did not have what I was looking for on the lot. I paid $150 transfer fee to get the vehicle to the lot. I was told it would take one to two days because the car was only in Cincinnati Ohio. I was also guaranteed that the vehicle being transferred to the lot was the exact vehicle I had picked out online .Needless to say ,10 days later ,the vehicle was still not there and after going through the financing,come to find out the vehicle was definitely not what I had picked out online. Long story short, I was given the runaround for 10 days. They would have a different excuse every day. Very unprofessional!!! I would not recommend this place to any friends and family. read more

Jason the Account Executive was very helpful. The Assistant Manager Virgil Johnson was extremely professional and personable. I had a couple of minor concerns about my vehicle I purchased and Virgil was extremely helpful in taking care of my questions. Jason also called back to follow-up and make sure I was satisfied with my car. I have recommended enterprise to several of my friends already and would consider using their services again. read more

Recently purchased a Nissan Altima - had six vehicles on lot to choose from. Sales experience was very professional. After we agreed on vehicle to be purchased, we went to lunch while paperwork was being processed. Upon return, we were told that Enterprise corporate had lowered the price of the vehicle by $300 - and the price we already had agreed to was lowered by that same amount. Paid by a personal check with no hassle - staff just called the bank to ensure the funds were available. Finally, there was a slight problem where the odometer reading on the title and registration was slightly in error. Followed up by telephone, and the paperwork to resubmit with corrected mileage arrived the next day. Overall a really hassle-free, professional experience. read more