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Ian Todd Johnson, MD

2.0 (3 reviews)
Open • 8:00 am - 5:00 pm

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1 year ago

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3 years ago

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Neurosurgical Associates Medical Group

Neurosurgical Associates Medical Group

2.6(5 reviews)
43.5 mi

PLEASE READ...This was going to be a one star review but I decided that one moronic substance…read moreexcuse of a human being should not drag down a great team. The reception area peeps...fantastic! Dr. Ghaffar, wow what a gem! Yolanda who scheduled things for me...a great asset. Then of course comes the miserable person who's name starts with L and ends with an i. You just need to leave. You are single handedly ruining the whole place, your scheduling abilities are zero...your people skills are a zero...just leave. All I can say is stay away from the Grinch, have Yolanda do the scheduling for you.

I have been to many, many physician offices in my life. I have NEVER seen such an incompetent…read moreoffice as this one. I cannot even rate the doctor, as I never saw one. Seems like if you are scheduled with an APP, the office should advise you in advance that you will not be seeing a doctor but rather a Nurse Practitioner. Red flag #1. Saw the NP with MRI results in hand and on a CD. NP ordered a back x-ray. Seriously?? An MRI was already performed, do you think a simple x-ray will tell you more than that? The office never called me to schedule the back x-ray nor the physical therapy that was ordered. As in NEVER called me. Red flag #2. So aside from this, the office tried to charge my insurance for the MRI that was already completed. Also, they did not even bill my insurance for over 90 days from my date of service. Once the insurance paid, I remitted my co-pay amount. Then, about 6 weeks after I paid my co-pay, they sent my account to collections. Red flag #3! It's literally unbelievable how awful this place is. I cannot imagine the poor patients besides me who have had similar experiences. I am just fortunate I found another Neurosurgery office who actually knows what they are doing.

Ernestina Saxton, MD - Dr. Ernestina Saxton

Ernestina Saxton, MD

3.7(3 reviews)
39.2 mi

Dr. Saxton treated my migraines with thoroughness & compassion. I don't know how I would have made…read moreit thru the '90's without her expertise. She was available to me whenever I needed her.

I was Dr Saxton's patient for approximately 10 years until she abandoned my care in 2017. I cannot…read morein good conscience recommend her. Dolly's an absolutely lovely person. Empathetic. But what no physician worth their salt does is abandon a patient's care without explanation. My appointment was canceled by voicemail. I couldn't reach her assistant by phone and no one from the clinic returned my calls, offered any explanation or alternative. I had to figure it out on my own. I've had 14 spine and hip surgeries in 24 years. My spine, neck and hips are basically rods, screws, plates and scar tissue, Pain med refills are time sensitive and running out puts a patient in even more excruciating pain. She put not just me but the doctorS (plural) who followed her in untenable positions. She became a friend as well as my doctor. I referred numerous patients to her. Found her a place to get physical therapy. Even a personal trainer. So that she wouldn't even respond to a text or a call from me was insult to injury. Who does that?! When she needed me, to write a letter in support of her as a treating physician, I did so without hesitancy. What I learned isno good deed go unpunished. And it's literally taken 7 years to undo the delicate medical issues she and the pain doctor who preceded her caused me. It's very challenging to get off narcotic medication. And I did. Suffice to say, I'm very lucky to be alive.

Ian Todd Johnson, MD - surgeons - Updated July 2026

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