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    Iberostar Resorts

    4.0 (1 review)

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    13 years ago

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    Lago Mar Beach Resort and Club - Pool area bar and restaurant

    Lago Mar Beach Resort and Club

    4.1(216 reviews)
    0.4 km

    Edit, May 7, 2026 - After responding to a text from the resort for a review of our stay, and having…read morevoiced my concerns as I stated below, I was contacted once again by the resort and advised they would be refunding me for the beach gear charges I had complained about below. Not every resort, in fact few if any, would do this. This, to me, speaks volumes of the resort's management, and their willingness to address concerns. I had moved on, but I was surprised, and very pleased and grateful that they followed through on this. ----------- Sorry for the long review post, but if you're planning on staying here, I urge you to read until the end. My wife and I are local to the Ft Lauderdale area, and wanting to spend a couple of days at a resort by the beach, we were drawn to Lago Mar. The prices seemed reasonable, having free parking and no resort fee, so on the surface, it was already a cut above any worthwhile resort you'll find along the Southeast Fl coast. It's not until you check in that you discover that they do not allow personal beach chairs, umbrellas, coolers, drinks, nor food in the common areas, pool, and beach. Naturally, if you want protection from the sun, you'll need to opt to rent the umbrella and chairs, which will run you $32, and $10-15 each for the chairs. You will also be socked with a 20% "service charge". Total $66. So much for no resort fee! Now, our stay was marred by poor weather. On the full day we were going to be there, the weather appeared to be clearing, and even the weather service said as much. So, forgetting about the food/drinks/cooler part, which didn't matter much to me, I opted to rent the umbrella and chairs, despite having brought our own. But after one hour of use, we had to abandon the beach due to the relentless rain! Now, I know and understand that the resort cannot, and should not, be responsible for the weather turning bad, but I decided to call the front desk to see if they could make an accommodation in this case. I was told that the beach equipment is handled by a 3rd party, and I could try and talk to them. So down I went, only to discover they had left early for the day. So, I contacted the front desk again, only to be, what felt like, chided for trying to see if the resort could make another accommodation, like a food credit for breakfast credit, or something. Nothing of the sort. It seemed like I got my hand slapped!!! Now, to be fair, the resort as a whole, including our room, was clean, spotless, and comfortable. The staff is more than friendly. Based on these elements alone, their high rating is warranted. But there are other things, that unfortunately, are not discoverable until you actually stay there. For this reason, I'm rating them a 3/5, and will likely not be staying there again.

    I'll start by saying this has been my favorite place for the last ten years. I loved the low key…read morevibe that really allowed families to enjoy themselves. It didn't have a cookie cutter Marriott vibe, with ridiculous rules. That was until our last visit. Apparently they have a new pool/beach management company. This has increased beach rental fees which wasn't our issue. While it's pretty crappy to offer beach front property without offering beach chairs, that is common among other hotels. This wasn't the old Lago Mar but they've joined the ranks of other hotels and ruined their vibe. The main issues started when we left our tubes at our chairs and came back to three of them gone. I looked around and noticed a staff member deflate and throw a different tube (not ours) away. When I asked where ours were they pretended to not know about it. They found one but not the other two until I asked them to empty the trash can full of tubes. Ours were in there, with ten others they had popped intentionally and threw away. They said we had been warned, which wasn't the case. They lied about doing it and told me to talk to the front desk if I was unhappy. The front desk reassured us that the pool manager would make it right. It was three days of bs with the manager of this company (which they now outsource) who refused to make it right. They offered a complimentary beach chair. All I wanted was a $50 credit to cover the cost of the three inflatables. The hotel manager got involved and credited the value of the tubes but this was after three days of drama. They apologized profusely, but when you outsource key staff, you're responsible for their actions. According to the new pool company, pool floats and tubes are not allowed and this is strictly, albeit inconsistently enforced. We used tubes for the first three days and never heard a single thing. While ours were destroyed, there were literally three women floating in tubes in the pool. While the hotel says this has been their policy forever, and it is noted on a sign, this has never been enforced. Up until recently, their own gift shop sold floats, even when the sign said it wasn't allowed. They also even blew them up for you at the hut. Now I'd be fine if they said they weren't allowed and were enforcing it. But to never say the tubes are an issue, wait until we walk away, take them, pop them and then lie about it is absurd. It ruined the vibe of the trip. What is the point of a family pool if families can't float in a tube and chill out? There is an adults only pool that can easily be a tube free environment. Furthermore, as a guest, if I had taken anyones property, damaged it, threw it away and lied about it, I'd be held accountable. It's a real shame because we love everything else about this resort. The bar staff, Kelly, Chuck and Mitch are amazing. I can't say enough about how wonderful they are. The cleaning crew works their butts off, the hotel staff have always been accommodating. I can't say that we'll return as a family as long as this pool company is outsourced. I noted quite a few recent reviews that said things had changed and wished it wasn't true. But it was. This place held nothing but amazing family memories for us until this time. I hope changes are made and it returns to the low key resort we all loved.

    Photos
    Lago Mar Beach Resort and Club - Fitness center

    Fitness center

    Lago Mar Beach Resort and Club - Hammocks

    Hammocks

    Lago Mar Beach Resort and Club - Caramel Macchiato with a double shot of espresso at the little sandwich place there.

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    Caramel Macchiato with a double shot of espresso at the little sandwich place there.

    Pier Sixty-Six - Complimentary Water Poolside!

    Pier Sixty-Six

    4.2(46 reviews)
    0.5 km

    My sister-in-law was staying here, and we came by to visit and watch the kids. We enjoyed burgers…read moreat the lobby bar, and the next day we spent time at the pool, the water slides were such a fun, family-friendly activity. The kids had an absolute blast and didn't want to leave the pool area. Everything felt easy and relaxed, from getting seating to ordering food and moving between areas of the property. The atmosphere was lively but still comfortable, which made it great for a casual family day. The staff throughout the property were incredibly accommodating and friendly, which really added to the overall experience.

    I was at Pier Sixty-Six once. That might have been twenty years ago. So, I was interested in seeing…read morethe remodel. I have been wanting to come here for a while now. I wasn't here that long but got a feel foe the place. I really like how fresh and modern the hotel looks. The fresh flowers they have around are so pretty. My friend and I went to get a drink at Piertop. A nice gentleman took us on the elevator to the top and told us a little about the history. I did a separate review for Piertop. In short, it is a great place to grab a drink and the views are amazing. I took off a star because you are encouraged to valet. They do offer self parking but it sounded tedious and far. The first two hours are $10 but I think it is far? We ended up valet parking. Valet is $20 and you can be there many hours

    Photos
    Pier Sixty-Six
    Pier Sixty-Six - My room

    My room

    Pier Sixty-Six - View from Sotogrande

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    View from Sotogrande

    The Desoto

    The Desoto

    4.7(23 reviews)
    5.6 km
    $$

    Sooooooo cute! The ambiance is lovely and the accommodations are exceptional. I love that they…read moresupply everything so that really the only thing you need to bring is yourself, some clothes and a few select toiletries. I love the courtyard kitty that hangs out. It's very shy so it's not bothersome at all. The shed out to the side of the rooms has chairs, umbrellas and I believe a few toys even. That was super convenient for us because we didn't think to pack a bunch of beach accessories other than the necessities. We used their chairs & an umbrella for some shade. The beach wasn't too crowded either. Great experience and will definitely come back!

    Fantastic location and price!!! All the amenities (beach chairs, umbrellas, towels, bikes, books)…read moremake it even better. I stayed in their smallest unit. 2 stovetop burners, miniature refrigerator (larger than a mini fridge), plenty of dishes, coffee maker, toaster, & blender - nicely tucked in the corner of room. Nicely decorated, A/C worked great, towels weren't stiff or smelt of bleach. Huge closet & ceiling fan. Bed was comfortable too! Perfect space for a solo or couple vacationing. The owner & staff called me by name & were very helpful & accommodating. I used their bike & beach supplies every day! Ended up staying a 3rd night and since I booked directly on their website I got a discount. My only issue was the room smelled musty when I first arrived. Very musty. I almost asked for a different room. I'm sure with the humidity, rain & ocean so close it's not uncommon. By the 2nd day the smell was pretty much gone. Perhaps they don't run the A/C when it's not rented? I didn't see any evidence of mold or water damage or any "patches" of fixed areas. My room didn't smell of bleach or fabreeze & no Glade plug ins to be found (chemicals typically used to cover up problems), which I'm grateful for since I react to strong chemical odors.

    Photos
    The Desoto
    The Desoto - Welcome to the Desoto inns!

    Welcome to the Desoto inns!

    The Desoto

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    Lazy Hours Motel - Called police on the owner of this dump of hotel

    Lazy Hours Motel

    1.7(6 reviews)
    0.6 km
    $

    The staff was very rude. The room was old and dirty. My son found a narcotic prescription pill on…read morethe floor. When I brought this to the attention of the owner she said "What do you want me to do about it?". As a responsible parent I had to move my children out of this disturbing situation. The owner refused my refund and www.bookingmadeeasy.com refused to reimburse me for the two days owed me. BBB will be notified as well as local athorities.

    If I could give this place negative stars I would. Terrible and unsafe. I can deal with shabby, as…read morelong as I feel clean and safe then I am not too picky. However DO NOT stay here! We went one motel down and it only cost $15 more for the night. Besides shabby, there was a shirtless guy in the parking lot on the phone yelling at someone. Forgivable if it were a fluke. However, when the lady lead us to the room we walked in to a very strong odor of smoke. I advised I cannot stay in a smoking room, her reply was that the guy next door smokes too much. (Oh, he's a resident?) RED FLAG #2 7 hours ago she called me to ask my check in time. We were an hour later than that. The a/c was off, the fridge was unplugged, and the window was open. When we asked if the a/c works she said "yeah close the window and turn it on". Hubby advised there is no lock on the window and she barked out "it locks". I refused the room. RED FLAG #3,4,5 At this point she went into the lobby and spoke something loudly to a shirtless man eating a pizza (her husband?) and he grumbles for us to follow him... Around the back of the building down an alley! RED FLAG #6,7... I said to hubby that I wasn't staying here even if I didn't get a refund. He tells the guy "we don't want to stay". The guy throws his hands in the air in disgust. (No, sir, we are disgusted!) I would never ever ever recommend this place, not even if I were desperate! Sleep in your car before coming here. That's my final answer. PS-Travelocity has been forewarned about this place ... We will see how they respond. ---Travelocity pretty much gave me the finger, stating that their services are "buyer beware"!!! WELL, that lil roaming gnome is on my naughty list!!!

    Iberostar Resorts - hotelstravel - Updated July 2026

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