Hubby and I spent 6 days here and had a great time. Pros, spacious resort, clean rooms daily, great location with oceanfront views of the beach, very friendly, helpful staff, excellent WiFi, plenty of food selections at various restaurants including unlimited drinks and it was never crowded. Especially enjoyed Tsuba, Japanese restaurant. Cons, 50 minutes from the Boardwalk for shopping, nothing outside the resort is walking distance, terrible steaks at LaBahia, stores at resort are expensive, $12 for small bag of chocolate cashews!, and no instructions at check-in how to find your room or information about what's available at the resort. read more

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To celebrate my wife's last year in her 30's, we booked a stay here at the Iberostar Playa Mita. Unlike our previous trips to resorts in Cabo and Cancun, we wanted a more relaxing less spring break-like vibe...and that's exactly what we experienced. Our transfer dropped us off at the entrance to the resort where we were greeted by an employee who led us to the check-in desk and informed us that our bags would be sent to our room. Initially, the employee behind the desk was proceeding to book us into a room on the first floor. My wife is not a fan of the noise that generally accompanies being on the first floor, so she mentioned this to the employee who swiftly booked us a room on the second floor. The resort itself is beautiful, very spacious and has tons of seating through out. Whether you want to be in the party area of the resort or prefer a secluded area where you can relax and read a good book, there are plenty of options. For breakfast and lunch we enjoyed the myriad of food options available at the buffet; fortunately, I scored some very delicious ribs at the lunch buffet on one of the days. Unfortunately, the quantity of food options did not equate to quality and was quite inconsistent on a day to day basis. We dined at both the Mexican restaurant and steakhouse, which were both underwhelming (not sure how Mexican food in Mexico can be bad). If none of these options float your boat, there is also an Italian restaurant and hibachi. Although the lackluster food quality made it easy not to overindulge; to ensure that we weren't unrecognizable after the trip, we consistently utilized the fitness center. There were machines, free weights, and cardio equipment available to get a comprehensive workout in. If you're into spa treatments, there is a spa next door where you can pay for massages and other services. The overall customer service experience was good. However, I have to call-out and give extra kudos to one particular employee....Mayra from the Adelita Lobby Bar (one of our favorite places on the resort to enjoy a drink). From day one Mayra was very attentive and did a great job of checking in with us without hovering. One specific moment stood out to both my wife and I. Mayra overheard that we were celebrating my wife's birthday. Next thing we know, Mayra emerged from the bar area with a cute sized piece of cake with a candle and a mini balloon with a "J" on it (my wife's name is Janee). Mayra went above and beyond the call of duty to not only do this, but also memorized both of our names (which is not easy considering that we do not have traditional names). As long as we have our memories intact, we will never forget the bond that we built with Mayra. Adrian (another employee that generally works at the Adelita Lobby bar), not only makes great drinks (you can see the attention to detail that he puts towards making a drink), but is also very personable. I love when individuals take pride in their work while simultaneously being professional. Our favorite bars on the resort, were the Adelita Lobby Bar, the Sunset Bar (literally the best spot to watch the beautiful sunsets), and the La Duna bar. I would strongly recommend avoiding the swim-up bar, which serves consistently bad drinks (very unfortunate considering how convenient it is). If you're looking for a place to truly relax (if that's your goal), I recommend visiting Iberostar Playa Mita. However, I'm giving the resort three stars because management is adament about pushing a "90 minute presentation" that we declined at least four times because it felt predatory and manipulative (maybe they thought we were too inebriated to realize this). read more

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My second stay in 7 years at Iberostar. I think it will be our last. This resort needs a major overall remodeling, especially the rooms. The resort is not well maintained, crumbling stair cases, holes in exterior walls, chipped paint all over. Our room was ocean front, chipped paint, scuffed furniture, no electrical outlets what are available for charging in assessable places as they should be in a hotel room. All our lamp shades had strange streaks of I'm guessing moisture or mold. Just plain old and dated. Our fridge was not replenished with drinks and water. Service at the restaurants was mediocre. We tip per every meal but the service was not attentive, disinterested. "I'm just doing my job" that all type of service. Pool activities were fun for kids. Buffet options was decent, we enjoyed breakfast the most. My favorite spot was the bar with lounge chairs overlooking the ocean. There is a toddler swimming pool as well, my kids told me that the water in the kids pool was pretty chilly. The main pool has tiles that are constantly peeling from the bottom and the walls and kids were collecting them to play with. Oh one more details, there is NO jacuzzies, only pools. Bar staff was fun and friendly. Hotel entertainment night was average. This resort caters to families with kids, therefore i would not recommend this place for a romantic getaway, there are much better and luxury options available around Punta Mita. This resort pretty remote from everything, about 45 minute drive from the airport. read more

Iberostar Selection Playa Mita - Outdoor bar - Resorts Near Me - Nuevo Vallarta, NAY

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This is our third stay at this little gem of a hotel, and as our visit comes to an end, I'd like to recognize the incredible team that keeps bringing us back. Pedro and Hector at the bar made us feel genuinely welcome and kept us refreshed with their beautiful and delicious drink creations. Ana, Erika, Stephanie, and Miguel were always ready to help, whether making reservations, setting up our Bali beds, or ensuring we had everything we needed for a perfect vacation. When I felt unwell, they took such thoughtful care of me and continued to check in to see if I needed anything. Vicente at the Star Prestige rooftop beach bar is an absolute star. His drinks were consistently delicious and refreshing, and we truly enjoyed spending time with him. At the Star Café, Tanya, Luna, and Elvia served consistently great lattes and greeted us with such warm hospitality each day. From the sales team, Jenny and Fernando always bring something fun and unexpected. Seeing them is always a delight. Marco from Star Friends is incredibly entertaining. We're admittedly lazy, so we didn't participate in many activities, but we loved watching them. We had massages every day and experienced several different therapists, all of whom were excellent. Across all the restaurants we encountered wonderful people, but Orlando at the French restaurant and Eusiquio at the taco bar by the beach stood out the most. Every morning, the first person we saw was Enrique, who ensured the Star Prestige rooftop looked perfect before guests arrived. He always welcomed us with a smile and helped us get settled. He was truly one of our favorite people. I'm sure I'm forgetting some names as I'm not the best with them, but please know the number one reason we keep returning is the team. The hiring department clearly knows what they're doing. To wrap up, the hotel grounds are beautiful, the beach is clean, and at this time of year the ocean was pleasantly warm. The food is delicious and we always found something satisfying. The rooms are lovely, we especially enjoyed our sunset view. The entertainment is also great, we caught a few shows and had a lot of fun. We can't wait to be back! read more

Iberostar Selection Playa Mita - Resorts Near Me - Nuevo Vallarta, NAY

3.5 Stars | Enjoyed My Time, Caught my Attention, Improvement(s) could be made The entrance of the hotel is gorgeous, with an amazing grand entry! If you go anywhere in this hotel, it's the gorgeous bar in the back (absolutely stunning)! The west wing looks to be well renovated in most parts, while the east wing was near neighboring construction site (out of the hotels control) this is where I stayed. I would say the rooms are maintained, but could use some touch up's. I don't know if it was just me, but I wish that there were "do not disturb signs", as they do clean twice a day (once in the morning / another at lunch time). I got woken up twice on my trip, and felt bad for the workers as it's not their fault the hotel doesn't provide a sign (again - maybe I missed it, but I didn't have one in my room). The staff is friendly, but they could do a better job at communicating with one another. Upon arrival, we got sent to three different workers for check-in. Was super confused, and made the entrance loose its "grand" appeal, fast. What I will say (more to say below) the concierge at the front of the rooms / buildings - Phenomenal. Diana was absolutely Phenomenal! We loved Diana, she was so sweet anytime we walked by, and always checked in with us. Loved it! -- They seem to be making a lot of updates and upgrades during my stay - exciting to see! If they can match the front of the hotel, with the bar in the back - this hotel will quickly become an eye catching experience! Lots of good bones. -- I do want to provide a big thanks to Diana, who worked as the concierge to my wing (east wing)! She was absolutely amazing at giving us insights and details about what the resort offered, and how we could take advantage of our package. Diana made it possible for us to enjoy an amazing family dinner at the Steakhouse, which was previously described as fully booked (note: there was a large party - so assume the hotel had larger capacity). Having that in mind, make your reservations ahead of time for the restaurants located on Resort property - we had the opportunity to eat the "SteakHouse" and it was really good. Will say it was all thanks to Diana's help and support. Others had the opportunity to eat at the Japanese restaurant and they got a similar positive experience. -- Overall, the food at the buffets available felt a bit too repetitive while I was there. What's good is - it's a buffet! So if you don't like something, you can always try something else. Would recommend to try to get there near opening, the food was super yummmmmy fresh and kind of bleh later on (they do rotate a lot, so maybe wait a bit if you see food is finishing up). -- WHAT YOU NEED TO DO: BAR IN TNE BACK, + TACOS BY THE BEACH DOWNSTAIRS Those fish tacos, shrimp tostada, oh my god. Amazing! One guy running the show , but he did an amazing job with his prep and meal. That alone was 100% 5 Stars. I would go back to him. And the bar in the back was gorgeous as explained above. Absolutely breath taking views. What I will say is the drinks could be a little better. They have good tequila, but something about the liquor or sweetness doesn't hit the right spot. --- Anyway, yes! It was a good experience, felt like the price was fair, but I wish we got just a little bit more in order to give it 4 or 4.5 stars. Diana + Tacos - absolutely 5.0 Stars! read more

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I came here with my husband for a babymoon. Tip for any expecting couples with no kids - go to a all inclusive all adults resort. The food's way better! There's security at the gate when you go into the resort. They have an app that they recommend that you install when you are checking in (also sent via email). A drink served to welcome you. Walking in, the decor was beautiful - all open air with the garden area attended to by gardeners. When you arrive, after you check in, they talk to you about a presentation. There are some free perks that come with taking the time to listen to the presentation and possibly purchase a membership. It sounded enticing, but not as applicable to us as we were expecting. we wouldn't be able to take advantage of the membership as its for a set amount of time (and we're going to have a kid). Ensure to check you can actually do the free perks offered. Side note, their VIP rooms were really nice with a clear glass balcony instead of the bars. The food here was subpar, only selective places which had delicious bits. The most notable from memory: - Tsuba Asian restaurant was pretty decent as you got a show with food. But only if the people that your table were also vibing with the chef who was cooking. They were attentive to food allergies, at least during the time I went which I requested no soy. They cooked my meal separately from others which was nice though on the same platform that they've cooked meals. You will need to reserve the date and time at the restaurant at the front desk. - Room service - mostly bland. I remember the fish tacos were okay. - The steak place nearby the pool at night was pretty good. They had some sweet potato fries (uncertain what the name was) that was amazing! It was crispy fried and tasted good with the sauce it came with. It turns into a buffet in the morning-afternoon. - Breakfast buffet place closer to the entrance has an okay selection of AYCE. For all restaurant locations, you need to be seated in order to eat there. Service was a mix. At some places like Tsuba, you were asked if you had any allergies. At others, there wasn't any (which makes sense for the buffet places). Majority of the time, they were pretty attentive. It was disappointing that the fitness center was closed when we went. The only thing they had was an outdoor section with weights. And also they had renovations/something they were building next to where we were staying. My husband was disappointed that their ice cream machine broke nearby the pool during our stay. He was looking forward to having a ice cream each day while we were there. Overall, I will say this is pretty good for a all inclusive family resort stay. I may have just been pickier as the food wasn't what I had expected. There were activities for the kids, swim/water area dedicated for the kids, minichef, etc. It was nice right nearby the water and the sunsets were pretty to watch. Towels are provided, but you will have to ensure to either hold on to them/exchange them for the card/exchange them for new towels at the towel area. -Events or activities were a mixed bag. My husband had joined in for a public water volleyball which all ages could participate. Some of the games were fun, some were more one-sided. There was also beach volleyball, but the competition wasn't high. The only event I found interesting was a beading artisan workshop. It was beautiful to see beaded earrings and ornaments, and at the workshop, you can make your own small ornament either on a shell or as a little ball. -Got a pedicure done at the spa/wellness area. I do caution that after getting it done be careful how you walk/temperature as mines melted since we were there in July. I ended up going back next day, and they redid it free of charge. read more

This is one of the only golf courses in the area so naturally if you want to golf you'll probably end up here. This course is very average, but golf is golf on vacation so beggers can't be choosers. If you want a high end experience then go pay a bunch of money and stay at the four seasons... you get what you pay for. This is an easy course with an easy layout. Most fairways are wide open and some are narrow, but not that narrow. The greens are large and extremely slow. If I was in the area I'd gladly play here again. -they have three different types of rental clubs -coffee house -paid caddies if you want -Rides to local hotels that are close -Driving range -Taco stands around the course -one hold with a water view -A couple holes where you can see the water read more

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What a great place to stay! The food was good, Star Camp was great for the kids, and the resort was beautiful. We stayed over the Christmas holiday. Santa even showed up as well as the Grinch! lol It felt like a home away from home with all the Christmas cheer. Sunsets were amazing and the pool area was always a fun place to be. It seemed like there was activities going on for everyone and you could always find something OR nothing to do. The ONLY reason this is a 4 star review instead of 5 is because there were no hot tubs for non-member guests. It would have been nice to relax in some hot water after a long day of fishing. Thank you for an enjoyable holiday. read more

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A great family-friendly place. The ONLY complaint I have is that while it is all-inclusive, you still must pay extra for any spa treatments and ocean activities (scuba gear, jetski etc). Also, when I spoke to the woman at the Dive Center she said the Kaiaks were only rented to "experts" which made me sad. However food, atmosphere, and open bar was great!! Additionally and most importantly the staff was AMAZING! All incredibly kind and attentive always! Explore the whole place it's huge! Also great daily activities although there isn't much variation day to day, it is still fun for a few days! read more

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Extremely disappointed and do not recommend this resort. We booked this trip on All Inclusive Outlets/ Travel Impressions, all advertising on all the websites said this resort was a 4.5-5 star hotel and when we got to the resort it was clearly not a luxury resort- it was a 2.5 star resort being generous with the scores. We have been to many all inclusive resorts in Mexico- Le Blanc, Hard Rock, Palace Resorts, Secrets and have never had concerns like this before. The resort it's self was falling apart, tiles were broken and cut my daughter's knee in the kids pool, crabs in our hotel room and bathrooms and also not very clean, our hotel room was 2 doors next to an open construction zone (could hear power drills, hammers, there was a ton of dust all between the hours of 8 am- 5 pm never stopping) they also had no barrier up to block off that area from guests and the dust which was everywhere it was an active construction zone. All the floors near the ocean view rooms have construction on every floor so moving rooms or trying to change anything while we were there wasn't an option, Will note the hotel staff offered to move us, however we paid for an ocean front view and every floor with an ocean view had the same construction situation and noise- They offered us spa as well, the spa had cat poop outside the spa, and was not in good conditions. What we wanted was what we paid for- a 4.5-5 star hotel and the dining options that was described on the website. We had to go out to other hotels daily for lunch meals and spent over $800 just on lunches additional to the cost of what we spent with Iberostar, to keep both our son safe from his food allergies and also to have some sort of variety to enjoy our vacation. The outside of resort facing the ocean looked super run down, chipping paint and online the photos it looks beautiful- it's probably photos from 10 plus years ago. False advertising, the dining options for every meal besides dinner is all buffet and even for dinner, all appetizers are buffet. So do not go if you are expecting a menu sit down meal. Piles of dirt left in hallways for days, dirty cups, cat or animal poop in hallways to stairs. We are used to paying a similar price for a resort like this and having options for lunch (besides buffet they had pre made hot dogs and hamburgers on a warmer outside wrapped in foil- how is that 4.5-5 star??) Not to mention we have a son with anaphylactic allergies so the way it as described online as having one buffet option and 4 restaurants we felt comfortable with as we were going to avoid buffet because of cross contamination- that was not an option as everything was buffet but dinner and even that there was an element of buffet. They were allowing tour buses filled with hundreds of guests to arrive daily so it's super filled, lines for breakfast so we had to wake up by 7 am unless we wanted to wait long lines to eat and higher risk of cross contamination for our son with food allergies. Do not recommend this resort! read more

Iberostar Selection Playa Mita - Resorts Near Me - Nuevo Vallarta, NAY

Juan Carlos is excellent! We received amazing service from him in the Members Prestige area. He provided top quality attention to our every need. I can't wait to come back! read more

Iberostar Selection Playa Mita - Thank you Juan Carlos! - Resorts Near Me - Nuevo Vallarta, NAY

We enjoyed our time and the food during our stay. The fish tacos at the beach bar were amazing.

I stayed at this all inclusive resort for 4 days 3 nights and I had an amazing time. Staff where extremely professional, attentive, and informative. They all assistances you with any questions or concern. The food was delicious breakfast was my favorite every morning. We ate at the Italian restaurant no reservations require. Breath taking experience!! The steak house was the second restaurant we try on our second day. It was delicious the truffle mash potatoes is a must as a side. Our 3rd night we had hibachi. Reservations is required so please book as soon as possible. Amazing experience and staff interacted with his guests while preparing food. Phenomenal. Overall I had an amazing time. My friend with her 8 bridesmaids celebrated her bachelorette and it was fabulous!! Thank you so much to the amazing staff!! read more

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My husband just had ACL and meniscus surgery shortly before our trip. We still went on the trip because his best friends were getting married. Our travel agency sent in a request for a wheel chair and the bride of the wedding we were attending also called the resort to ask for a wheelchair. When we came the resort said that wheelchairs are based on availability and none were available right now. They could not tell us how many they had or when one would become available in the future. They said we could pay for an outside company to bring one. Since we had no other choice we had to agree. They then said that we had to pay in cash and that there was a $500 delivery fee. Upon paying, there were magically 2 wheelchairs available in the room we were just in. They had the wheelchairs, they just wanted to scam us out of our money. It's infuriating after paying so much already to be at an all inclusive resort. It's also infuriating that they were not just upfront telling us that they rent wheelchairs. If they had just told the bride or our travel agency that, we could have found a way to bring our own. None of them showed any care about the situation. I would not recommend this resort to anyone, especially if you have someone with disabilities in your family. read more

Updated: A better experience/dinner on night 2. Tsuba Japanese restaurant was excellent and redeeming. The service there was amazing, the staff is attentive, the chef was very accommodating and fun, and they brought my husband a cool birthday cake, and tequila and sing to him. That was a nice touch! Overall beer selection is very limiting. Drinks are better. Food at El Cuate Pancho was disappointing. The nachos do not meet the description and the shrimp fajitas are not fajitas at all. El Nopal breakfast was ok but busy and not for me. Same with Bahía. It is a large buffet but they put onions on almost everything and that's a problem for me, so it limits my options. Planning to try Pacific Express this evening. It's a cool vibe and hopefully the food is good. Rooms: A bit outdated, no floor rugs (mandatory at a beach- we used towels by the bedside) hard pillows, the shampoo/conditioner/lotion dispensers don't work, no creamer in room for coffee (and if you go to the coffee shop, only a small cup is avail to carry to your room, so it's cold and half spilled, and don't ask for a bag to carry your muffin in because they don't have one) Also, we paid to upgrade Oceanside and the chairs on the balcony are extremely uncomfortable. Only one level has a hammock, but not ours. They signed us up for their presentation but we may not attend, I doubt we will stay here again? It spring break time (keep in mind) and it's good for kids and families. The activities circle around that mostly. Once you've walked the grounds, there's not much else to see but the reception and restaurant area is very nice and breezy. I went to suggest having checkers or chess to make it more interesting to hang out? The lobby bar is nice and the bartender does make a good drink. Our upgraded room was right underneath the rooftop where a wedding was going on till midnight with tons of screaming and laughing and loud music and stomping. So that was awesome. But night two was better and we were able to sleep with the door open and enjoy the waves. The rooftop lounges pretty nice for watching the sunset and having a nightcap and was more enjoyable when less crowded. So overall, it's OK and I upgraded my review but it's not exactly the place I was looking for. I was looking for more quiet and romantic and more exploring on the grounds but it's OK for families and spring break. read more

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My husband and I stayed at the Iberostar Play Mita for six nights for my birthday. I chose this resort after visiting the Iberostar property in Lagos, Portugal which was wonderful. I have stayed at many all-inclusive resorts in Mexico, the Caribbean, Thailand, and Portugal so I had reasonable expectations. This resort did not meet them. The resort property is absolutely stunning. There are many places to relax privately and publicly; there is no shortage of chairs, tables, couches, sunbeds etc. throughout the property. There are three themed restaurants, a snack bar/bakery, a pizza place in the sports bar, and two buffets. We tried all of these except the Japanese restaurant. The Mexican restaurant and the steak house were absolutely horrible. The food was cold and the appetizers on the menu were replaced with a lukewarm buffet. They actually served what tasted like Kraft macaroni and cheese at the steakhouse. We left both restaurants after taking a couple bites of the food. The food in the buffet was highly inconsistent; some days it was delicious and other days we went to bed hungry due to the poor food quality. On the last two days at the resort, we ate sandwiches for every meal from the snack bar/bakery. There are at least four bars. The drinks were good quality but a little sweet for our taste. The room was as expected. It had everything you would need, and we had no issues with it. Other than the food, we were most disappointed by the excessive offerings of "the presentation". It was offered four times in our six nights. It felt like an ambush and was a nuisance during our vacation. Overall, I would not return to this property and do not recommend it. It is really disheartening to visit an all-inclusive resort and leave pounds lighter. read more

Service, customer service no one speaks English!! I have been to so many Iberostar resorts this is has been by far the most worst experience at this location!! No smoking at the pool ??? No buffet by the pool!!! We can't have blue tooth speakers by the pool??? So don't have a resort at all!!! If nothing is acceptable here Shut down your resort!!! I will never recommend this place to anyone!! And I'll make sure the word goes around!! #iberostar step up your game read more

Iberostar Selection Playa Mita - Water in our rooms - Resorts Near Me - Nuevo Vallarta, NAY

This review is for the hibachi grill .. we came to eat with a family of 8 on a Thursday night .....let me say that so far this has been the highlight as far as food on this trip.. we arrived on monday, and will be here til Sunday .... The chef was exceptional in his performance with the twirling of eggs to the presentation as well as his attentiveness to all of the families he was cooking for ... food was perfect in taste and presented so well , not to mention portions , he served our main as well as a round of seconds for anyone who wanted more .... Was an awesome experience for all at the Table and I would highly recommend anyone who stays here to make your Reservation and eat at the hibachi grill .. And don't forget to tip the chef , he truly made the dinner rememberable read more

Iberostar Selection Playa Mita - Hibachi grill - Resorts Near Me - Nuevo Vallarta, NAY

I gave it a one star because it is the lowest I can give. There is no way in the world this place should be shown as a 3 star resort/hotel much less a 5 star. When we arrived we were told we could not make dinner reservations for the nights of our stay that we would have to make them the next morning. When I arrived to make the reservations the next morning I was told there were no reservations available but for one night of our stay. We had two rooms with walkout access beach front. We settled for one with walkout beach access and one on the third floor. We tried to eat at the buffet but the food was well below standard even for a cheap buffet. Thankfully we had snacks we brought with us to make it along. The air in our room was not working. As I walked into the room I slipped and fell on the floor which was slick due to the humidity. The bed was wet due to the humidity in the room we had to well. The temperature was nearly 80 in our room. Then they have me up on the ladder checking the air temps. I'm not an A/C guy for the record. But apparently this guy wasn't either. We had two rooms with a party of 5 and the price we paid to visit this poor excuse of a resort was not even worth half of what was paid. How do you not have enough reservations at any of the restaurants to accommodate the amount of guest you have at at least one of the restaurants. The elevator would rarely work so you would have to use stairs. The pools closed at 8 when it was still left with plenty of daylight left. We will NOT return to any Iberostar resort and will make sure to share our experience with all that we know that they not make the same mistake. read more

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The hotel did not meet my expectations. When we checked in they told us we had to make dinner reservations, so we attempted to and they told us that they were booked for the next three nights. We ended up arguing with them about that and they ended up allowing us to make reservations. Although this took about 30 minutes. Then there is the fact they keep trying to upgrade you, rooms, events, drink package. I would think about upgrading the drink package or premier package, because there drink and alcohol choices were below average, and only one beer on tap. I have been to multiple locations at all inclusive hotels and the food and drinks here were the worst I have had. The staff were all pleasant, and I thought the hotel grounds were decent. Seemed like a good family resort but not what I was looking for. They have a bar that over looks the ocean but is only open for a few hours in the evening, i didn't understand why it was not open during the day because it has a great view of the water. I would probably not stay at this hotel again. read more

First impression is bad Was waiting for check in for 45 minutes Furniture, bathrooms dated and dirty. Very small closet space Service is slow not enough people The only good thing is the water is warm although the waves never stopped The Beach was beautiful with the same problem almost no service read more

This review is from my trip on 07/2019, so it's over 1 year ago. They really do deserve a review :) This was our first time at this resort, after doing some research I found this place to have all the accommodations we were looking for. We stayed here for 1 week and we enjoyed every minute of it. I think our favorite hang out spot was the swim up bar. We booked a two room suite. All staff were friendly and we were always treated great. The resort is fairly big, but you won't get lost. lol Their private beach is amazing, I don't think I have ever been to such a beautiful and clean beach like Playa Mita. I highly recommend this resort if you are looking to stay further away from Puerto Vallarta, Mexico. read more

Iberostar Selection Playa Mita - View of Playa Mita from Resort - Resorts Near Me - Nuevo Vallarta, NAY

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We held a family wedding at the Playa Mita and it was a fabulous location. The staff took amazing care of all 90 of us. It was a treat to be able to go to actual restaurants versus buffets for all of the dinners. Highly recommend the Japanese and French restaurants as well as the Steakhouse, Mexican and Pizza restaurants. The bartenders were excellent (Polo was the best) and the Sommelier (Jose Saucedo) went above and beyond to make sure we had the wines that we enjoyed at every event. We enjoyed all the activities the resort had to offer especially the water aerobics every day with the resort team. Highly recommend booking family vacations and events here. read more

Nice place, clean, good food options. A little far from airport and other points of interest. Need laundry services. Beach has too many rocks but very pretty and close. Nice entry to beach from property. read more

Iberostar Hotel in Playa Mita is a huge gated All-inclusive resort that offers a good amount of amenities, entertainment, restaurants. They really try to match up with the W and the Four seasons, as you are checking in you get offered a refreshing beverage. They give you a tour of the resort and show you to your room. All of the rooms have a great view, Punta Mita is just beautiful! They have a huge pool that has an infinity feel to it that leads to a second level pool. They are very accommodating to kids as well. My four year old enjoyed the kids club and the kids mini water park with full on slides and water falls. I even got on and enjoyed ityself. The restaurants that they offer are Mexican, Japanese, Steak House and the Buffet. Everything is included amd I'm talking about Alcoholic drinks too. The staff is very Friendly and always up to help out. They do want to show you packages for future trips (TIMESHARES) but they are not overwhelming with that like other resorts. Can't wait to be back! read more

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Overall impressions: this particular Iberostar resort was likely the crown jewel of the area 25+ years ago when it was built, but the late 1990's this is no more, and the ENTIRE resort is sorely showing it's age. Cracks and wear in virtually everything, and dated decor abound. That said, it's still ran with a fairly tight hospitality/property management team and support staff. Housekeeping issues aside (see our washcloth adventure below), we had a nice stay. Food is... ok. Not remarkable. Buffet isn't the greatest, though my teenager loved it. Formal dinner reservations are hit and miss (we liked the Japanese and French; the Steakhouse was "meh"). If you're able, absolutely book an Oceanside room. All others pale in comparison. 8/14/22: they finally got our wash cloth issues settled on Day 4 of our 6 day stay. Better late than never - LOL! 8/12/22: came back to our room after a lunch and some time at the pool. Come to discover - ONCE AGAIN - housekeeping took our wash clothes and left us none. LMAO!!! Now I'm thinking they have a personal vendetta against us or something. Called Guest Services and asked for wash clothes. She asked how many people are in the room (I answered "three"). Let's see if they actually bring us 3 wash clothes this time or if we'll be sharing 1 again. Update: almost an hour later, and no wash clothes. Gentleman came to the door and said that they're under the counter (they're not), and when I pointed that out - he seemed confused. As he left, I stressed that I needed them NOW, as we have a family of 3 we need to get showered before evening activities. Still waiting... House keeping - 8/11/22: waiting an hour for room service to deliver missing wash clothes and refill our body soap so we can make our dinner reservations (which you are charged a fee for if you miss them). I've called twice and no one comes. Why the daily housekeeping doesn't leave wash clothes or check soap is a mystery. Walked down to the office (which takes 7-8 minutes), and they said they'd have it delivered immediately. The housekeeping service arrived at our room when I did... and brought *NO* body wash, 1 wash cloth, and a bunch of towels. WTF 8/11/22: took the early morning hike to Monkey Paw "Mountain". Fernando (guide) was just a delight, though be warned: this is a high level vigorous hike at sometimes 45 degree angle climbs, and takes almost 2 hours - ONE WAY. It's grueling. Bring plenty of water (I ran out, my wife didn't), and a power bar or some snacks. I burned about 2000 calories on this hike. It's truly grueling. Views are nice. Someone in the hiking party had a Bluetooth speaker and kept playing pop songs - sort of ruined the nature moment. Not sure why they allow guests to blare music when the majority of the hiking party wanted to listen to the jungle and be surrounded by nature. Oh well... tipped Fernando 200 pesos for his excellent guide work. Wished I had more to give but left my money in the safe. Suggest you tip at least $10 USD, but I would have been more comfortable tipping $20 USD. YMMV... overall a nice hike, but grueling, unbearably hot/humid. Do not believe them when they say it's a 45 minute hike one way. That's wrong. More like 2 hours. 8/10/22: Japanese themed restaurant review: Just a fantastic experience - the staff was just lovely and the food excellent! XOXOXI. Yaret was just brilliant - she created a wonderful experience at the Japanese-themed restaurant. Alejandro was excellent at tending to drinks. It was just a lovely (and fun!) experience! read more

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This resort was horrible. The food, specialty restaurants were horrible- no flavor or seasoning ( how does Mexico mess up mexican food), wet and sandy bed sheets, wet hotel floors, bathroom smelled of sewer and mold. The hotel manager Elena was not accommodating. Being moved to moldy room to moldy room. Professionalism of staff was horrible. Language barrier is not a reason for bad customer service. read more

Sickness out of nowhere. After three days my wife and I became violently ill. We were in bed with gastrointestinal illness. Diarrhea, vomiting, dizzy, sweats for three days till the day we were supposed to go home. There was no medical help to be found at the resort. They did not want to hear about it. We moved to a different hotel and waited another day. We had to rebook our flights. I WILL NEVER STAY IN MEXICO AGAIN. read more

This place was ok. I've been to another Iberostar in Cancun and this location didn't seem to be a polished as that other one. They seemed to struggle with the details of the resort experience. The food wasn't that great either, which was disappointing because you have many choices of restaurants and buffet to choose from. Our previous experience with Iberostar was the great entertainment staff, the Star Friends. This location did not have those motivating individuals. Everything seemed pretty quiet and not very motivating. The pool area activities only had a localized sound system so you could never really hear what was going on unless you were right in front of one of the small speakers, even if you were in the pool. Our room was supposed to have an ocean view, but we were overlooking the center garden area with a long stretch to see the ocean. I probably would not make a second trip to this resort. read more

Restaurant services are exceptional, and bars and many others are good. However, seem like the front desk staff manager and consigliere don't care about customers. When they mistakes by the staffs/consigliere for booking our room & dinners, and they don't care after mistakes they made. Also one room (out of four) have a sewer pipe backup into the room in the middle of the night. They asked us to wait for next morning, but took until evening to exchange our room. For us, we'll never want to come back to this location. read more

First timers to this resort chain. Went with family, 2 kids (13 & 15) and me & my husband. Super impressed with how clean it was. Constant smiles from the staff. More surprising was how quick they were to respond to any requests...extra towels to room service . Don't be alarmed by how big the resort is, everything is centrally locates despite the massive layout. As for upgrade to suite on ocean! Made a huge difference to pool and lunch buffet. Speaking of food... can only make 2 restarant reservations @ a time. Highly recommend Japanese. Mexican wasn't worth the wait. Buffet had a HUGE variety of yummy food. My kids were super stoked! Esteban by palapa pool bar is the MAN. Tip him early. He works his ASS off Shows are amazing. Singer who did Celine Dion blew my mind Onto entertainment, some of the guys are funny AF. Like the guy who does pool aerobics. Some look less enthusiastic for sure. To wrap up my review, because I could go on & on. Definitely book it. Wouldn't advise high season It was super humid. Bring a neck towel if can't deal with constant feeling on sitting in oven I suggest mid Nov to Mid December for best and weather. Viva la Mexico Punta De Mita read more

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My family and I stayed for a few days and had a great time. This is a perfect place to enjoy with family of all ages. Great service and good food. The fish tacos and ceviche by the beach were excellent. read more

Even if they offered a week's stay at 1/2 price, we wouldn't go back!!!!! The only thin positive was the staff....without exception, they were all GREAT! That is the ONLY reason I give 2 stars. Staff deserves 5 stars! The place is about an hour ride from Puerto Vallarta, so if you want a trip to old town, it'll cost you at the least $50. The food was way inferior to other resorts where we've stayed. Iberostar should send "secret stayers" to evaluate! They would find the quality horrible compared to their other resorts! If you've stayed at an Iberostar resort, do NOT expect the same quality as this one has. The bath room is so small that if you are sitting on the toilet, the door is in your lap and another person would need to stand in the shower to be in there as well. The toilet paper holder is behind you making it difficult to grab paper. If you have trouble walking STAY AWAY!!!! We tried 4 wheel chairs before getting one with hard rubber wheels. The first 3 had air inflated wheels with rotting rubber so the wheels would not remain inflated. Their solution was to use a hand pump on the tires. That help up for about 30 minutes before the tires were going flat again. VERY hard to push. The property is sprawled out so not easy to get from your room to a meal or the pools. The beach is a joke. Stay at the pools if you want water time. read more

My boyfriend and I recently did a 5 night stay at this resort. We had previously stayed at the Iberostar in Cancun and loved it so we figured why not stick with the same brand and give Punta Mita a try. I'll try to sum things up into my main overviews. The pool was pretty nice - warm temp, swim up bar, overlooking the ocean. The room was good - comfortable bed, lots of space, small safe for valuables, great shower head, turn down service twice a day. The food was decent. As with any all inclusive resort the food and drinks are all included but the quality is usually not as good as eating/drinking off the resort. We really enjoyed the food at the Steakhouse, Mexican, and Japanese restaurants, but those are only available for dinner and by reservation only. The 24 hour room service is convenient, but the flavor isn't too great. It's still awesome for drunken 2 am cheese fingers and fries though! I highly recommend taking advantage of the 24 hour cafe, the coffee and drinks were great! The entertainment was also decent - lots of daytime things going on like bingo, yoga, pilates, etc. The shows happen every night at 9:30 pm as well ranging from pop to rock to Broadway. They were a little corny, but fun. The nightclub is open from about 11 pm - 3 am and definitely can get pretty entertaining for people watching. The only two really downsides from us were the amount of kids/families and how secluded the resort was. It was about a 45 min drive from the airport and there really was nothing else around it so we didn't end up leaving the area at all. We're also a couple with no children so being surround by families and small kids wasn't that ideal for us. Meh, you live and learn. Overall it was still a good trip for us. I recommend downloading the Iberostar app during your stay since you're able to order room service, request restaurant reservations and view the daily activities schedule from there. read more

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We stayed at the Iberostar for a week. Our stay was fantastic. You can do as much or little as you like...there are plenty of activities of that's your thing. The pool area is decent. I do agree with other reviewers there should be a separate area for kids, especially far away from the pool bar. The beach area is fantastic. The sunsets from the rooftop patio bar are second to none! The food exceeded my expectations. The buffets and the speciality restaurants were are way better than I anticipated. My room was comfortable enough for the amount of time I spent in it (which wasn't much). I would have liked to have had a bit more comfortable/luxurious mattress and pillows....my advice is to skip the room "upgrades". Use your extra cash to go on an excursion with Tesh/Dressel Divers. All of the staff are super nice and friendly. Many remember you by name which is a nice touch! One day I was lounging in a chair in the shade near the pool. There was a boy a few chairs down from me sitting by himself. Antonio was walking by and noticed the boy sitting by himself. He introduced himself and talked about the boy's vacation and things he liked to do. It really seems to cheer the boy up (a "cool kid" like Antonio took the time to say hello and make brief conversation). That one example is indicative of my experience during my week at the Iberostar. I would definitely come back. The only "negative" I have is the supposed "resort credits". It's a complete joke/scam. The credit is broken up into these little parts (eg $25 off a $300 massage - or something like that). It's a joke and should not in any way factor into your decision to stay at Iberostar. read more

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This hotel is nowhere near a five-star resort. I wouldn't listed as a three star. The front desk gentleman was great then it went downhill from there. The food was not good, especially their so-called steakhouse. I wouldn't feed the food to my dog after two days of being there we decided to leave and go to a different resort, which we are so happy we made that decision, the room was so bad the ceiling was completely black spotted which we don't know what it was and they wouldn't change the room. The soap and shampoo are locked up in a device where you can barely get any of it out. You have to get water from a outside machine. If you want to have a nice vacation, I would beg you not to go to this hotel ever. read more

In this time of global stillness, I'm thinking back and looking forward to travel. I'm going to try to stop whining like a priviledged sissy, and just start shedding some loving light on some places to visit once the world reopens... like this Iberostar! This past Christmas my family and my best buds rented a home in Sayulita. Between the six hour flight and hour and a half drive to our rental, we decided to find a fancy resort to kick off our holiday for a few nights. Playa Mita is about halfway between The PV airport and Sayulita, so it was the perfect choice. High end, but not too pricy. All inclusive but not too crazy. We were really pleased with our choice! My two big tips for this resort are: +Book whatever room you can afford and ask about upgrades upon checking in, if it's not too busy the price to upgrade in person is way cheaper. We got a large ocean front suite for an extra $50/night. Not bad! +The best food on the resort is the beach taco stand at the far left end of the beach if you're facing the water. Fresh ceviche and baja fish tacos to die for! read more

We recently stayed at this hotel from June 11-18, 2019. We traveled with a 40+ female, 2 couples, a two yr old, a six yr old, and 16 yr old. It was something to do for everyone! Pros: At the beach there is a guy that will place umbrellas for you to help with shade. - The water is warm. - The upgrade to get a room near the beach was worth it. - They have an entertainment show every night. - Their Kids club is great! Shout out to Edith, Karla and Dane! They kept up with my daughter and also kept her engaged. - The specialty restaurant - all of them were pretty good. Mexican restaurant had some tasty hot chocolate. - They have lots of activities at the pool. - On some nights they have theme music in the lobby. Make sure to attend. They sometimes make food and always offer signature drinks. Cons - Be prepared for lots of walking, - The rooftop bar closes at 11a. - They do have a 24 hr bar in the lobby that helps. - They don't keep much change in US money at the front desk. But ask the bellhop for change or other guests. Everyone was pretty nice. - The free city tour to downtown PV from the hotel is not worth it. Trust me! Tips: Make friends with some of the staff. If you tip them well they will take care of you! Shoutout to Karla at the rooftop bar and Gabrielle in the Buffett area and speciality restaurants!! These ladies rock. And don't be afraid to ask the bellhop for a ride if you are staying at the rooms in the beach. Tip him well for his time! read more

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I wish I could give and one for this hotel. I reserved it and brought my three daughters there for a Mexican vacation. Shortly after entering the room I found a baggie containing remnants of a white powder substance in a drawer. The room was filthy, and had not been properly cleaned. The sheets and blankets were stained with God knows and they were rough as sandpaper. The food was absolutely disgusting, when we ordered From room Service after arriving from a long trip we found food that has obviously been made perhaps the day before or even a day before that wrapped in tinfoil with a couple of potato chips thrown down on a plate. When I called anyone the front desk maintenance room service it was impossible to get anyone to answer to address any of these problems. Fearing for what we would experience in the next eight days we ended up leaving after approximately two hours of being in this hell hole. I had reserved and pre-paid for eight nights. Expedia and the hotel both refuse to refund ANY of the almost $4000 I paid for a four-star all inclusive vacation. Stay away from this place it is dangerous and they will not take care of you if there's a problem. read more

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My fiancé and I visited the Iberostar Playa Mita in Mexico from April 26th 2018-April 30th 2018 to check it out as a possible wedding venue next year. We loved everything about Playa Mita! We have already secured our wedding date and are super excited to host it at this resort. I went with a BINDER full of questions and they answered them all and I took a TON of pictures. So here we go! Travel to/from resort: As you leave the airport look for the guys in the ACTUAL blue Hawaiian short sleeved shirts. My fiancé mistook a light blue shirt of a guy still inside the airport and we spent a few minutes there being sales-pitched to. To get to the Apple Vacations included transportation to the resort you have to COMPLETELY exit the resort and look for the Apple Vacations sign that one of the Hawaiian shirt guys are holding. They are super nice, offer to get you a beer or cold drink right away, and we waited no more than a few minutes before we were off to the Iberostar! Resort itself: GORGEOUS! PRISTINE! Great staff with happy attitudes and wonderful smiles. The grounds are constantly being tended, the pool are pristine, no clutter/litter from left over guests at the pool chairs or on the beach. The resort is organized well with most of the restaurants and amenities located in the front of the resort and the pools and beach near the back. It is a 452 room resort so there is some walking involved but it's a gorgeous walk no matter where you go. If you're a person who whines about walking, Id suggested picking a smaller more boutiquey resort. Rooms: I wanted to upgrade to an ocean-front (not just ocean-view) room upon check-in but unfortunately there were none available. The ocean-front rooms face directly to the Pacific Ocean and are about $40 extra per night. I think its WAY worth it but if you don't simply say no thank you upon check-in. Amenities in the room were standard. Big beds, comfortable, pull-out couch, table, chair, etc. The hair dryer is a bit soft for all my hair. If you have a lot of hair and need a strong dryer, Id say bring your own. The maid-service was incredible! 2 times a day they cleaned up after us. I almost started to feel guilty, lol. Always with the cute towel animals and little touches here and there. Food: We loved the Mexican specialty restaurant for its ceviche bar, the French restaurant for its privacy and AC, the Japanese/teppanyaki restaurant for the entertainment, and the steakhouse for JUAN-CARLOS who kept the wine coming even though we had a 4 hour dinner. There are 2 buffets for breakfast and lunch. They are kept cleaned, stocked and varied. Lots of different options for picky eaters, allergies, etc. We loved getting made to order omelets every day and having the option to go to the inside buffet for lunch which had AC. Pools: Clean, fun, and never too crowded. We never had a problem finding chairs near the pool, even if we woke up at noon. There's a big main pool, that has an infinity ledge that drops into another pool a little shallower. There's an activities pool for water volleyball, basketball, etc. I like this because people aren't playing active games near the people who are trying to relax and drink. There is also a kid's splash area, with a lifeguard, that has one way in/out. Bars/drinks: The swim-up pool bar gets a little crowded but that's where the action is. The service is fast so you don't wait more than a minute or two for drinks. I strongly recommend bringing your own reusable cup/thermos container. This resort WILL NOT give you a straw. They do not have straws on property. So, if you need a straw, bring a reusable one from home. For liquors they carry the usual: Jameson, Smirnoff, Captain Morgan, Bacardi, Hornitos, Don Julio Rep, Beefeater, etc. House wines are "vino blanco" or "vino rojo" but they're good! There are more expensive wines available for additional purchase. Beer: seems to be Mexican cervesas on tap at the bars/restaurants and bottles in your room. Activities: A nightly show that is amazing and different each night. While we were there they had a mechanical bull riding competition near the main pool, a kayaking and run-along-a-floating-mat competitions in the pool. There were water aerobics, salsa classes and yoga groups every day. This resort definitely has plenty of options if you are a person who likes to DO STUFF on vacation instead of just relax. Overall I would say it is definitely a 4 star resort and we are excited to host our wedding there next year! read more

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