I don't recommend them. Customer Service was horrible. We had an iPad with a cracked screen that we were looking to get repaired instead of buying a new one. We went in and they quoted us and gave us a 2 day turn around. Perfect we paid them upfront. Then an hour or two later we get a call and David says that he doesn't have the black for the iPad and if white is okay. As we told them we don't want white we want black. So he said he needed to order it and it would take a week. Frustrated of the turn around time there was nothing we could do. After the week my other half ended up just showing up to the store cause it took longer than expected. They were saying because holidays Covid, etc. when he got there they said they finishing the iPad and will be ready in an hour. So he stalled time at the mall to just end up getting someone else's iPad!! Wasting our time so frustrating. He said that they are about to close and if he could come back tomorrow. We then get a call that our button on our Home Screen is broken cause of a connection. Mind you the button was fine when we took it in. Just the screen was damage pretty badly but everything worked fine. He said that if we want he can order a part to fix and due to the inconvenience he wouldn't charge us but would be another week. A week went by and he said that he tried but the button is still broken and there was nothing more he could do. It's been about couple weeks since we had the iPad and all we have had was issues. The iPad acts up glitches a lot, when typing a letter it puts like 3 or 5. Turns off and on randomly. I just get so frustrated using it that we just turn the whole thing off. Just in all doesn't seem as if they have their shit together or know what they doing. Telling us one thing then next it's different how 2 days turned into 2 1/2 weeks. Yea I get it shit happens they could of handled it differently. Don't waste your time here go some place else. read more

This place is absolutely the WORST. Their repair service is unprofessional and the cell parts and materials they use are SHOTTY. My cell phone was repaired a while ago and the inner LED screen on my Google Pixel 3a has now cracked underneath a perfectly uncracked top screen. When I came back to address the issue, the manager of this cell phone repair store was defensive and offered no other solution than to pay another $300 to fix it. I recommend to look for a better place than this shit-hole to fix your phone. There are many other places in Maui that do an honest good repair job. These guys are bad. They charge too much, the parts are subpar, the workmanship is bad and when you go there, they make you mad and they do not take care of their shitty job. The owner and the manager are very defensive and keep answering the reviews with more lies. They lie all the time, charge too much and are very rude. DO NOT GO THERE!!!! read more

My Iphone wouldn't charge and I didn't backup my phone and was told by AT&T to go to an Apple certified repair store(Mac Made Easy) who told me my data was lost forever and there was no way to retrieve my info even the FBI couldn't fix it! I was devastated 7 years of photos of kids friends and family who passed away client contacts and phone #'s. I went to iCell Hawaii and they were so nice and positive and said they would do everything possible to fix my phone this is what they do! I tried not to get my hopes up but was hopeful by they're positivity! They said they probably wouldn't know if it could be fixed for about a week or two but 10 days later they called me saying they fixed my phone and saved ALL my data and photos! Guess they need to teach the FBI!!!!!!! Nicest family business and they made my Christmas and New year!!! Mahalo to iCell Hawaii Love you!!!!! read more

THE WORST SERVICE I HAVE SEEN!!! DO NOT GO THERE!!!!!! I went into Icell to get my galaxy s6 fixed, it had a cracked screen and the screen was turning off. That was the only problem with my phone, so I was hoping to find a way to fix the screen instead of having to buy a new phone entirely.You claimed it was like "a brand new phone". That was definitely not the case; ever since, my phone has started to overheat, shut off constantly, and I lose service and connection to WIFI. The first time I came back to fix the problem with the "new phone", you claimed it could possibly be the charger I was using, than the 2nd time I came back in to get it fixed AGAIN you claimed I probably had a junk battery needing to be replaced. My battery was barely over a year old, but I got the new one and that didn't help one bit either. read more

If you need Computer,Cell phone or tablet repairs, this is the place to go, Miriam and Myra are two of the best qualified repairs ladies on Maui, Knowledgeable,honest and Zero pressure, that only the repair service, Now let's talk about Accessories , Cases, unbelievable choices, as for me , I just purchased a new Samsung TabS 10+5 12.9 inch, no one seems to carry them ,Miriam gave me a few choices that she found with her distributors,within 3 days I had my case, and they have a assortment of screen protectors to boot, Thanks ladies for making me feel like I'm apart of your family, So when in need of repair or even a accessory stop by take a look , Aloha Ladies thank you for assistance,and may God bless read more

Amazing ! BEST ON MAUI ! I cannot be happier with this repair facility! My phone was damaged internally and within an hour they had it up and running again. It looked like I was going to be late for lunch and thought that this would totally eliminate the possibility of me getting a plate of hot grass cutter, but because of their professional and expedient service, I made it to lunch without being late. My phone was TOTALLY disassembled so they could work on it. The knowledge base here is amazing. If you need a new screen, a new charging port, or any other work done to your phone, I highly recommend these guys. I paid roughly $60 and my Galaxy is as good as new. read more

Excited service, helped me with my broken phone after no one could. Very professional, educated people are working there. Their knowledge in the cell phone and tech industry is above and beyond and their level of knowledge is more than the carriers and the Apple Store all together. I had a very complicated issues with my iPhone with some software, I ran in with some difficulties from the network, within one hour these guys solved it all I'm so happy with them and I also got a great case and a screen protector best quality. Would recommend to everyone who visits Hawaii and live in Hawaii. Number one place for your cellphone. read more

Sad story with happy ending !!! My iPhone X max just dropped into 10foot if water off makana landing beach went to few repair stores and Mac made easy they all said that salt water damage can't be fixed and I need a new device .... so went to iCell Hawai'i and the amazing people there fixed my phone per spec Amazing customer service with a smile and great vibes , great looking store and a very big selection of very reasonable priced accessories for your phone . Definitely will be back and recommend it to all my friends and family. read more

Do not go to this place!!!!! The owners are very rude, the prices are high, the service is no good, they do not honor their guarantee, do not waste your time!!!! I had a cell phone repaired, the problems was still there when I paid it (very high) and when I talked to an Arab looking man (the owner) he attacked me and accused me of lying. This Arab man is very rude and defensive about their shitty job they do. I had to hire an attorney to get my money back. Do not go to this shit hole!!!!!! read more

Service, Service, Service....icell is just the best. They truly make buying or repairing a phone a pleasure. With them I feel like I am flying first class on Japan Airlines. They are so polite and attentive. They sell or repair all phones and can hook you up to any carrier with ease and grace. I highly recommend icell Hawaii - Cellairis for any cell phone needs, including accessories. Get the best price and service for all your cell phone needs. read more

This was the last place I checked after all my friends told me to go to iCell and they were so right!!! Went there to fix my iPhone 7 after my screen broke to a 1000 parts I came in and the price was the best I found the tech was really professional and the service I got was excellent I was really happy and also got a case and glass protector they have very large selection and affordable prices I would rate them 100 starts of I could read more

These guys are the rudest and most unprofessional people!!! My wife needed a battery for an older phone and was referred to iCell by another company...she paid the $80 and waited 14 days...when we went to pick up the battery, the dark skinned man behind the counter would not give her a receipt or any warranty just a rude NO when asked for them. What does this company think they are getting by this sort of "customer service"? read more

David today was very helpful and has great customer service . I didn't feel rushed or obligated. He answered all my questions with no attitude and had a lot of patience and always checked in with me when I looked confused or curious but with out the feeling of being hawked down on...I bought a few more items than I was planning because of his great attitude and customer service . I plan to come again ..Thanks again. read more

I called ahead and they [Merium] came in special on her day off to repair my I Phone. They did the work quickly and professionally such that I had minimal down time! I am a return customer and they have always been very helpful and friendly. But I think this time was above and beyond. I am grateful to have such trustworthy people repair my I Phone. Sincerely, Dr John Mills (ER doctor, ret.) read more

My note 8 broke when I was sitting in a coffee shop I called all the stores all over town to find out prices Everybody told me they have to order the part only icell told me to come in and within 30 minutes I was out with a working phone their price their professional technician and their customer service is amazing also they have a huge selection of life accessories and a reasonable price. read more

So here I am after dinner drooping my phone on the side walk and my once new iPhone 8 looks like a mess !!! Went to see the tech at iCell which was really professional and seems very knowledgeable about iPhones he told me to come back in 20min and then my phone was like new again I was so happy I did like the store and their great selection and affordable price . Highly recommend read more

iCell was my last stop before going and actually getting a new device after all other shop told me it's over pretty much and I need a new phone .... All my friend fixed their phone there so I said let's give them a chance to fix it , And OMG the guy repair the ic chip on the motherboard and I was good to go in one hour !!!! simply THE BEST ON MAUI or even in the country!!!! read more

I recently visited this cell repair store for a screen and battery replacement, and I was thoroughly impressed. They have a clean store, a convenient location, and provide excellent customer service with truly affordable pricing. They repaired my phone in about an hour. I wholeheartedly recommend this repair shop to anyone - you won't be disappointed! read more

Came in asking a few questions and "Jay" I think was his name helps us with a screen repair in 10min. Super fast and friendly. Definitely recommend this place! Picked up a new case and serval screen protectors for are other devices. Good prices as well. Hopefully we dont need anything fix anytime soon...lol But if we do we will be coming here.. Aloha'z read more