DO NOT GO TO SOL SKIN SPA ! I recently went to the location on mavis and they BOTCHED my face to…read morethe point i havent been going to work , i am in a depression that i cant leave my home and cry myself to sleep . My face looks million times worse and ive been reaching out to managment / owner they refuse to speak to me telling there staff when i call that they resolved the issue with me . THEY NEVER called me . I am now having to go legal way and report with better bussiness buro to try and get money back and more for what they did to my face . I wanted to look beautiful and yet i sit here hating myself . Very unprofessional as they cant even answer my calls or call me to help make this better , they dont care about there custmers its all money to them Its hard to belive the befor and now seeing it side by side i never needed anything in my face. i regret doing this and i am left looking 20 years older . Sunk in , smaller lips from what was injected and buffy bulky filler has my face looking unproportioned . I look terrible... please warn ppl NO TO GO HERE All i want is my money back so i can go else where to remove and fix this mess and yet they ignore me completely

Dr Sevda is very knowledgeable and super gentle. She knows exactly where and how to inject. Her…read moreattitude is super positive and kind while also being highly competent. Very rare combination to find in a doctor.

Bit of background...I attended the Yonge Street location for my treatments and the Bay St. location…read morefor my consultation. I underwent a series of CO2 laser treatments, including fractional laser on my cheeks, for my icepick acne scars between 2022 and 2023. Unfortunately, my experience was highly disappointing. Despite spending over $6,000 on 6 sessions and additional mandatory treatment skincare products, the results did not meet expectations. This was extremely disheartening in the end, as the procedure itself was extremely painful, requiring a full week of downtime after each session. TREATMENT: During my treatments, I noticed inconsistencies in the care provided. While Ina, the technician responsible for most of my sessions, did take her time during less busy appointments, I noticed she would rush through sessions when her schedule was packed. Given that EACH session cost around $1,000 for 50 minutes of treatment time, I expected a more consistent level of care. I understand it's a business, but for the cost, a little more attention and respect to the patient should have been given... I strongly believe there is a chance that I did not get the results I was told by the staff I would get, because of the lack of attention actually given during the treatments. CUSTOMER SERVICE: After 3x initial sessions, I was advised in December 2022 to undergo an additional 3, with the clinic CONFIDENTLY promising me a 60% reduction in the appearance of my scars. Unfortunately, after completing all 6 sessions, I saw little to no improvement (less than 10%). Rather than addressing my concerns with empathy, Ina and the front desk staff attempted to sell me more sessions, which was disheartening, considering the financial and emotional investment I had already made. Overall, this experience gave me the impression that the clinic prioritizes profit over patient care. Considering the pain, time, and significant cost involved, I expected a higher standard of professionalism, bedside manner, and customer service. I strongly do NOT recommend this clinic, as it appears to focus more on profit than truly helping patients.

Great location at Yonge and Sheppard. Generous parking space underground (you can get free 90min…read moreparking when you spend $15 at Whole Foods). The clinic is bright, spacious and very clean which I appreciated. Service has been impeccable from beginning to end. Shoutout to Regina, Alyssa and Christabelle for being lovely and accommodating to my questions. I have very sensitive skin and I have been traumatized by going to Markham spas with questionable hygiene and standards...so going to New Dermamed was definitely a game changer. The staff I've spoken to are mostly nurses with a certification specializing in doing laser, facials, etc. Definitely helps provide reassurance that I was in good hands! Overall I would recommend checking out New DermaMed for the superior quality, care and customer service received. Looking forward to my next facial!

Lovely, kind staff at front desk who have accomodated changes and timing...and that is for someone…read morewho has so far only been a once, then twice-a-year customer. Dr. Weinberg was a recommended to me by a friend for filler, and I feel very fortunate to have learned of him. He applies a specialist's (surgeon's) technical skills with an artist's eye to get the most subtle, improvements that have maximum impact. He listens to what I want to address, and works with that and his own assessment to get the best result. I have always left feeling so much better, hopeful and positive (aside from looking refreshed!). I come from Toronto to see him, and it is well worth the trip.

Amazing clinic ! The Staff is super friendly and always there to answer your questions and help !…read moreDr Weinberg is great , and always good for a laugh . The clinic is clean and inviting !

I posted this review a week ago sharing my experience because I didn't want anyone else going…read morethrough what I went through. Back story: I had appointments in January for laser scar removal. However, I was given a skin lighting cream to use in conjunction with my treatments and was not told that I needed to stop three days prior to my appointment. I ended up going to my appointment but was told that I needed to move the appointment to a different day since I had just used a lightening skin cream that morning. I was told to email the director to reinstate my appointment. In January he emailed me back and reinstated my appointment. I then went to the appointment he reinstated. Please find attached screenshots for reference of our communication. That happened in January and fast forward we are now in April. As time passed I really wasn't satisfied with the service provided so I decided to leave a review a week ago. After my review the owner unprofessionally revoked my last treatment session coming up in May. This was a complete separate appointment with a different laser which I paid for separately from the one he reinstated. I have already paid in full and he has not provided me a refund. He decided to cancel my last upcoming appointment out of spite due to my bad review and is trying to link it to the missed appointment that he already reinstated in January (almost 5 months ago). I truly wish I had read reviews before booking at this establishment. My background as a nurse gives me a different perspective. Some staff members seemed underqualified, contributing to an uncomfortable environment from the beginning. During my second laser session, the nurse appeared unsure of how to use the laser and needed assistance. The procedure was incredibly painful, resulting in scarring. Despite assurances that this was normal, the pain was intense, and six treatments have not improved the scars. I need to mention that a-lot of 5 star reviews are misleading because the owner often reinstates appointments in exchange for reviews. While I understand that not every client will have a negative experience, it's crucial to take the poor reviews seriously. Sometimes the issues can be remedied by how it is handled. However, the way the owner handles issues at this company demonstrates a lack of professionalism and extreme immaturity. In response to any criticism, he decides to just cancel your appointments unethically. I caution you that if you do have any negative feedback please leave them after all your appointments have been completed. Please see attached photos:

Scam scam scam stay away check out skin vitality instead! Way better prices. Also better treatments!read more

I've become a loyal client to Aviva Clinic over the past year. I've had many treatments at other…read moreclinics and I can honestly say this place is the best clinic I've been to in Toronto. I'm in my early 30's and of course looking for prevention. They put me in the skin analysis machine which completely shocked me. Aleksandra put me on a treatment plan according to the results. I highly recommend her . She's been doing IPL on me for my sun damage and resurfacing for my fine lines and scarring. Every time I walk out I know once the healing is done my skin is going to be glowing. Everyone has been complimenting me on my skin and I've sent all of my friends here now.

Christine is the sweetest and she did an impeccable job for the 3 facials she gave me for free…read more Booked my next appointment already!

I have purchased 3 laser hair removal service packages from Bellair (1 of which is ongoing) and I…read morehave always been very happy with the service/experience. Both front desk staff and technicians have always been helpful, knowledgeable, and very welcoming. Most importantly, I have been very pleased with my results. I initially started with one laser package and from those results gained the confidence to book additional packages/body areas. I enjoy going to my appointments and would highly recommend them to a friend!

Pros: A large establishment with ample staff, clean and…read more'fancy' atmosphere, well stocked supplies, and 'state of the art' laser machines. HUGE CONS AND RED FLAGS: They overcharge and underserve! They also REFUSE TO PROVIDE REFUNDS FOR UNRENDERED SERVICES, and seem to have a SERIOUS PROBLEM with DILIGENCE AND TRUE CUSTOMER SATISFACTION. I purchased 2 packages of multi-session PICOSURE laser treatment, valued well over $1400 during a boxing day sale. Like many others, I was swayed by the glowing reviews and overall posh atmosphere. Much to my dismay, the first few appointments were completely useless as there was minimal to no change in my condition. The latest appointment made "somewhat" of a visible difference (thanks to the technician), but was met with an incredibly rude staff member who spared no effort to be slanderous when I turned down their (illegal) sales tactics of accepting risky and lower value procedures prior to initiating sessions that I actually paid for. Not just that, but they LACK TRANSPARENCY when it comes to certain 'private' policies that directly impact clients- even after they've paid for dubiously un refundable multisession "treatments"- as well as PROVIDER CONSISTENCY when it comes to the performance of actual procedures. If the director, Oscar Amar, is reading this- THE clinic is constantly in clear violation of compliance with service contracts with their clients. Refusing to proactively schedule (or reschedule) appointments, refusing to offer excellent service, refusing civil staff mannerisms are all serious damages to any mature person's financial, physical, and mental well being. The clinic must offer refunds for services not rendered, and train front desk staff to SERIOUSLY please those who are paying customers.

Dr. Kellett and her amazing team have changed my life. Through treatment procedures, daily skin…read morecare products and makeup my skin is better than I could have imagined. They are always there for guidance and advice and I am truly blessed to have found them.

I work outside for a majority of the day and standing under the blazing sun for hours isn't…read morenecessarily ideal for my skin condition. An acquaintance referred me to DLK on Avenue after praising the quality of their services, so I was feeling quite curious when I arrived for my first consultation. My first impression was a positive one. Right away, I was greeted by a friendly staff member who made pleasant small talk with me while confirming my appointment details. I arrived a few minutes early, so I got a chance to soak in the atmosphere of the bright, spacious lobby. It didn't take long before I felt completely at ease. My visit with Dr. Kellett was a long and thorough one. From the way she answered my questions, I can tell that she was a true professional who was very knowledgeable in her area of expertise. We had a detailed discussion about my condition, and she recommended several treatments while explaining the pros and cons of each option. Throughout our meeting, she remained kind, patient, and very sensitive to my feelings. Since then, I have been visiting DLK on Avenue for over a year and my impression remains largely the same. This is a fantastic place for quality services in skincare treatment and I highly recommend it!

Laser tattoo removal. Dr. Keller. Fantastic job on the 5 ugly cartoon tattoos he removed so far,…read moreleaving no scars. Paul P.

Both doctors were professional and communicative. Dr. Keller is a hoot and manages to stay on task…read more Laser and Botox done well. The receptionist was rude to my wife and asked "what?" after we interrupted her personal call by leaving. We're long time clients and are fans of the general experience and bang for buck.